Professional Communication Skills

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals.

Discover how to close the knowing-doing gap and transform your school or district into a high-performing professional learning community (PLC). The powerful audiobook edition of this comprehensive action guide from experts Richard DuFour, Rebecca DuFour, Robert Eaker, Thomas W. Many, and Mike Mattos updates and expands on new and significant PLC topics.

Struggling to start conversations? Constantly becoming tongue-tied around colleagues, close friends or even family? Ever wanted to talk with people but didn’t know what to say? Afraid of being embarrassed by saying the “wrong” thing?Painfully shy growing up, Tim Chang experienced the same problems. Then, from days spent combing through books at his mother’s bookstore, almost by chance he discovered the secrets to overcoming the very mindset that was holding him back. In his book, The Power of Small Talk, Tim shares the simple yet powerful methods he has learned and applied for ...

In today's fast-paced, competitive business environment, we all need to communicate clearly and use our time productively. Even seasoned writers will find tips, tools, and ideas in this book that can improve the quality - and reduce the quantity - of email in the workplace. This book will help you write concise, clear emails that advance your business needs.

Have you ever struggled to find the right words, misread someone’s intentions, or felt misunderstood? Talk Smarter, Live Better bridges the gap between what you say and others hear, helping you connect more deeply at home, work, and in everyday life. With 55 chapters filled with practical scenarios featuring constructive and unproductive communication. This book provides actionable tools and strategies to help you: ✔ Speak with confidence, clarity, and compassion in any situation ✔ Build trust and resolve conflicts with ease ✔ Adapt your communication style to different people and ...

Written by authorities in the field and professionally narrated for easy listening, this outline covers what is typically taught in a law school professional responsibility course. Included are detailed explanations of critical issues and topics you must know to master the course.

If you don't know how to communicate properly, you are going to have problems in both your intimate and your family relationships. You are going to be ineffective in work and business situations. It's going to be troublesome managing employees or getting what you want from your boss or your clients on a daily basis. Overall, effective communication is like an engine oil that makes your life run smoothly, getting you wherever you want to be.

Josh Kaufman founded PersonalMBA.com as an alternative to the business school boondoggle. His blog has introduced hundreds of thousands of readers to the best business books and most powerful business concepts of all time. Now, he shares the essentials of entrepreneurship, marketing, sales, negotiation, operations, productivity, systems design, and much more, in one comprehensive volume. The Personal MBA distills the most valuable business lessons into simple, memorable mental models that can be applied to real-world challenges.

Unlock the Hidden Secret to Negotiating Like a Pro — Without Manipulation This Is the Hidden Rule That Separates Deal-Makers from Deal-Takers! Do you find yourself struggling to close deals or persuade others effectively? Have you ever left a negotiation feeling like you could have done better, but just didn’t know how to turn the tables in your favor? Most negotiation advice out there is incomplete — but what if there was a powerful, yet simple shift that could transform the way you approach every deal, every conversation? In The #1 Rule of Negotiation Nobody Told You, you’ll ...

What if you could transform your arguments from a source of stress into a catalyst for growth and understanding? We all encounter disagreements, but many of us struggle to navigate them constructively. We might get stuck in cycles of anger and resentment, or worse, avoid conflicts altogether, sacrificing our relationships and opportunities for growth. But what if you could master the art of arguing in a way that leaves everyone feeling heard, understood, and respected? This book offers a powerful framework for resolving conflicts based on reason and empathy.

Do you sometimes wish you had a better way to express yourself? Do you find yourself replaying conversations in your head and wishing you had said something a different way? Do you want to communicate in a way that is more effective, persuasive, and less likely to lead to heated arguments and fights? This book can help you achieve all these goals and more. In Life Skills: Communication, you'll learn: - What communication really is and how it works. - The major causes of communication breakdown and how to avoid them. - How to communicate effectively at work with bosses, co-workers, and ...

For many, cognitive behavioral therapy (CBT) has proved to be a tipping point, a treatment through which they are finally able to make significant changes and break free of anxiety and depression. Cognitive Behavioral Therapy in 7 Weeks is an interactive audio workbook that outlines a simple, practical plan that occurs over the course of seven weeks, and offers real, tangible relief from anxiety and depression. This is a cumulative workbook that creates a lasting CBT tool kit that will prepare you to handle future challenges as they come

Do you struggle with communicating your thoughts, feelings, and ideas? Have you ever been misunderstood and misinterpreted? Do you, sometimes, misunderstand or misinterpret the signals you are receiving? These situations indicate the inability to communicate appropriately, and it can prove to be detrimental in life and your career.

Edward O. Thorp is the father of card counting, and in this classic guide, he shares the revolutionary point system that has been successfully used by professional and amateur card players for generations.

Master the art of conversation: Discover how to engage anyone in meaningful dialogue effortlessly, even if networking events have always caused you a dreaded case of 'social anxiety'! Have you ever been trapped in a gathering, struggling to strike up conversations, retain attention, or end them gracefully? Have you ever been left on the sidelines, watching others breeze through professional negotiations while you struggle to express your ideas? You aren't alone! Every day, countless others grapple with the same fears and uncertainties, making seemingly simple social interactions appear like...

Have you ever had that sinking feeling that your career’s going nowhere and that if you could only find half the confidence your colleagues seem to have, you could find the success and fulfillment you crave? This clear yet empathetic guide will show you the path towards increasing your confidence at work, arm yourself with the tools you need no matter what chaos is unraveling around you.

From Insecure to In Demand: The Essential Crash Course in Modern Professional Etiquette for Young Professionals Who Want to Stop Second-Guessing and Start Standing Out Feel unprepared for job interviews, office politics, or workplace communication? You’re not alone—and it’s not your fault. In a world that demands confidence but rarely teaches it, From Insecure to In-Demand is the definitive, no-fluff guide for young professionals who feel like they’re faking it—and desperately want to feel like they belong. Whether you’re entering your first job, navigating your first promotion,...

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream. Done right, a talk can electrify a room and transform an audience's worldview. Done right, a talk is more powerful than anything in written form.

MSNBC’s Mehdi Hasan isn’t one to avoid arguments. He relishes them as the lifeblood of democracy and the only surefire way to establish the truth. Arguments help us solve problems, uncover new ideas we might not have considered, and nudge our disagreements toward mutual understanding. A good argument, made in good faith, has intrinsic value—and can also simply be fun.

How to master listening, persuasion, and communication without spending years in training, even if you've always struggled with social skills Tired of feeling tongue-tied and awkward in social situations? Wish you could express your thoughts and feelings clearly and confidently? If so, then this Complete Communication Skills Workbook is your answer! Imagine walking into any room, feeling totally confident, and easily connecting with anyone you meet. See yourself speaking your mind without hesitation, building strong relationships, and achieving your goals through the power of great ...