Process Management

Pulitzer Prize-winning historian James MacGregor Burns devoted his legendary career to the study of leadership in all its aspects - from politics to business. Leadership, Burns' pioneering study, introduces the highly influential theory of "transformational leadership", stating that the best leaders are those who inspire others to come together toward the achievement of higher aims.

Introduction to ISO 9001 Management Review and Continuous Improvement is a comprehensive guide to understanding the core principles of ISO 9001 and the vital role of management reviews and continuous improvement in maintaining a robust Quality Management System (QMS). This book explores the key elements of ISO 9001, with a focus on integrating management reviews and fostering a culture of continuous improvement within organizations. It provides step-by-step guidance on how to conduct management reviews, implement corrective actions, and improve processes for long-term success. This resource...

A political newcomer, Henry Bouchot, shocked the political establishment in Richard Nixon’s hometown of Whittier, California, defeating a nine-term incumbent to become the youngest member in the history of the Whittier City Council in 2018. In A Millennial’s Guide, Henry shows how he harnessed his business education and experience in the Marines to create an unbeatable campaign. He goes beyond just the nuts and bolts of campaigning and describes how to make running both an unforgettable experience and an unstoppable one.

You have a great product. You have top-notch talent. You have a process that’s been carefully mapped out. So, what’s missing? Executive, speaker, and leadership authority Billy Ray Taylor points to a lack of clarity on strategy that makes it impossible for your employees to understand how their activities fit within the company’s overall vision and to take true ownership of their careers. In this groundbreaking guide, Taylor reveals how his proprietary LinkedX Process can help your organization cultivate extreme ownership at every level, from top management to front-line employees.

Do you know how to lead a project that someone else started? You know taking over an existing project is not the same as starting from scratch. Despite a recent global survey revealing that 67% of projects finish with a different Project Manager that they started with, almost all Project Management methodologies and books assume a fresh project start. The reality is that few PMs have full control over the triple constraints (scope/quality, budget, and schedule) when joining an existing project team. Are you frustrated by PM books that assume that the PM has a blank canvas, when most of the ...

Amazon Description Innovation drives successful organizations and enables a significant competitive edge in today’s business landscape. Innovation by Design by Magnus Penker and Gerry Purcell provides a comprehensive guide to mastering innovation management, grounded in data from over 10,000 companies in 105 countries and reflecting 100 years of global experience. This definitive resource, which supports the application of the ISO 56000 series of standards, opens with a captivating foreword by Astronaut Christer Fuglesang, reflecting on humanity’s journey of innovation and its future. ...

It Takes Chutzpah is an inspirational call to action by a senior U.S. politician, describing how Americans of all age groups, persuasions, and occupations can defy convention, chart new pathways for their communities, schools, at work and in life. US Senator Ron Wyden is widely praised for coming up with sensible-sounding ideas no one else had thought of and making the counter-intuitive political alliances that prove helpful in passing bills. In It Takes Chutzpah, he offers a progressive leader’s manifesto for being a courageous warrior during turbulent times.

Work with data like a pro using this guide that breaks down how to organize, apply, and most importantly, understand what you are analyzing in order to become a true data ninja.

ISO 14001 Audits: Planning, Execution, and Reporting The Complete Guide to Conducting ISO 14001 Internal & External Audits Master the art of conducting ISO 14001 audits with this comprehensive guide. Whether you're preparing for an internal audit or seeking external certification, this book provides practical, step-by-step instructions to help your organization remain compliant with ISO 14001 standards. Learn how to navigate the entire auditing process, from planning and execution to reporting, with clear examples and expert insights. Benefits: Enhance environmental compliance with ...

Achieving Six Sigma Black Belt certification requires a deep understanding of Lean Six Sigma methodologies, data analysis, and process improvement strategies. This book provides a concise yet comprehensive guide to mastering key exam concepts, including DMAIC, hypothesis testing, process capability, root cause analysis, and Lean principles. Unlike full-length study manuals, this book is designed to supplement more detailed study materials, helping readers identify core principles, reinforce key topics, and focus on exam-relevant content. It does not contain practice questions or exhaustive ...

El Método Misión presenta un enfoque inédito que, de un modo muy práctico y sencillo, nos permitirá identificar los procesos de una empresa, definir los resultados esperados y evaluar su capacidad para alcanzarlos. Una obra na- rrada, con exposiciones teóricas y aplicaciones prácticas dentro de una histo- ria amena, compacta, y bien estructurada que no os dejará indiferente.

After revolutionizing the digital desk-log and then running some of the best performing dealerships in the country, Philip Cheatham returns with a step-by-step playbook, taking you on a journey to transform your dealership and accelerate your path to a top-performing store. No matter your product, your dealership size, or how well you're operating, this book will provide the processes to help you achieve your sales goals more rapidly than you ever thought possible.

Whether you’re an assistant or a solo agent, the administrative side of real estate requires you to be a dozen different people all at once. In Admin, veteran coach and real estate consultant Brian Icenhower shares strategies, tools, and techniques that will help you master the many components of this demanding but rewarding role. Admin teaches you everything you need to do your job so agents are free to focus on their job - generating, nurturing, and converting leads.

The AHIMA Certified Coding Associate (CCA) exam is an entry-level credential for individuals looking to start a career in medical coding. Conquer the AHIMA CCA Exam: Your Concise Guide to Entry-Level Medical Coding Certification and Becoming a Certified Coding Associate serves as a focused study resource that highlights key coding principles, healthcare compliance, and reimbursement methodologies. This guide provides clear, concise explanations of ICD-10-CM, CPT, and HCPCS Level II coding, as well as topics such as health information management, medical terminology, and modifier usage. This...

In the last twenty-five years, New York Times bestselling author John C. Maxwell has grown from equipping a handful of leaders in one organization to developing millions of business, government, and nonprofit leaders in every country around the world. In this book, Maxwell takes the listener step-by-step through the process of identifying, attracting, empowering, and positioning leaders to create a culture capable of then reproducing and compounding the value of its leaders.

From the former secretary of defense and author of the acclaimed #1 best-selling memoir Duty, a characteristically direct, informed, and urgent assessment of why big institutions are failing us and how smart, committed leadership can effect real improvement regardless of scale.

Conflicts are inevitable. Whether in the workplace, within families, or on a global scale, the ability to manage and resolve conflicts is a crucial skill. This book, "The Pithy Guide to Conflict Resolution: Managing and Resolving Conflicts Effectively," aims to provide readers with practical tools and strategies to navigate and resolve conflicts effectively. The journey begins with a comprehensive understanding of what conflict is and the various types it can take. By delving into the sources and causes of conflicts, as well as the stages of conflict development, readers will gain a solid ...

The Certified Quality Engineer (CQE) Exam Study Guide is a concise and focused resource designed to help candidates understand the core principles of quality management, process control, and statistical analysis. This book is not an exhaustive reference nor a substitute for detailed study materials but instead provides a structured review of key topics covered in the CQE certification exam. Readers will gain a clear understanding of foundational quality concepts, including process improvement strategies, statistical process control (SPC), failure mode and effects analysis (FMEA), risk ...

Digital transformation of the business landscape is well underway, and businesses are being reshaped faster than ever before. Agility and adaptability are now critical components of these businesses' survival. But building these traits requires a holistic approach with an unrelenting focus on automation. How does one go about developing that focus? Vijay Tella, Scott Brinker, and Massimo Pezzini deliver a guide to implementing automation in the real world, avoiding jargon and vague bromides in favor of concrete examples.

Have you wondered why some 60-year-olds look and feel like 40-year-olds and why some 40-year-olds look and feel like 60-year-olds? While many factors contribute to aging and illness, Dr. Elizabeth Blackburn discovered a biological indicator called telomerase, the enzyme that replenishes telomeres, which protect our genetic heritage. Dr. Blackburn and Dr. Elissa Epel's research shows that the length and health of one's telomeres are a biological underpinning of the long-hypothesized mind-body connection.