Process Improvement

Few of us have lived through the kind of suffering Teal Swan endured: 13 years of ritual abuse at the hands of a cult. But all of us have been fractured by trauma in one way or another. Your wounds may be visible as bodily scars; or they may show up in the form of anxiety, depression, or PTSD; or you may simply be struggling in your life for reasons you don’t simply understand. The good news is that you can heal your wounds.

The second edition of Problem Solving Handbook utilizes an A3-style template to document problem solving, designed for problem solvers of all levels in every industry. This problem-solving handbook combines elements of the simplest and most complex approaches, including ISO Corrective Action, Ford 8D, A3 Thinking, PDCA, Kepner-Tregoe®, Shainin®, and Lean Six Sigma DMAIC. This handbook provides guidance through a simple seven-step approach called SUCCESS: Step One - State Problem and Goal; Step Two - Understand Current Condition; Step Three - Conduct Root Cause Analysis; Step Four - ...

This book will transform your career! The 40 Best Sales Techniques Ever is packed with the skills, secrets, and tips that top earners use to beat their quota and make more money. Written by Jonathan Jewett, a sales professional who’s spent 20 years selling software to blue-chip companies, this comprehensive guide will equip you with the power to close the big deals, fill your pipeline, sell more to existing customers, and put rocket to the top of the leader board every quarter. Benefits of this book include: Achieve career success with actionable, field-tested sales techniques Learn the ...

In The Four Agreements, don Miguel Ruiz reveals the source of self-limiting beliefs that rob us of joy and create needless suffering. Based on ancient Toltec wisdom, the The Four Agreements offer a powerful code of conduct that can rapidly transform our lives to a new experience of freedom, true happiness, and love.

Master the essential principles of Lean Six Sigma process improvement with this concise, high-level summary designed to complement more detailed study materials. Whether you're preparing for the exam or seeking to strengthen your process optimization skills, this guide distills the most critical concepts of the DMAIC framework, process capability, control charts, hypothesis testing, and root cause analysis into an accessible format. Unlike comprehensive textbooks, this book does not provide practice questions or exhaustive coverage of all exam topics. Instead, it serves as a strategic ...

Think and Grow Rich is the number-one inspirational and motivational classic for individuals who are interested in furthering their lives and reaching their goals by learning from important figures in history. The text read in this audiobook is the original 1937 edition written by Napoleon Hill and inspired by Andrew Carnegie - and while it has often been reproduced, no updated version has ever been able to compete with the original.

Planet Hurt, Volume One: The Idea & the Process is a revolutionary psychological eye opener and guidebook of sorts for those who wish to improve their relationships (be it personal or professional), face and conquer their deficiencies, and lead more fulfilled lives.

Ray Dalio, one of the world's most successful investors and entrepreneurs, shares the unconventional principles that he's developed, refined, and used over the past 40 years to create unique results in both life and business - and which any person or organization can adopt to help achieve their goals.

Increase customer satisfaction and reduce cost! Increase revenue growth and improve productivity! This guide will provide you with the tools you need to work with Six Sigma and see an improvement in your business.

Dr. Gay Hendricks broke new ground with his best-selling classic, The Big Leap, which has become an essential resource for coaches, entrepreneurs, executives, and health practitioners around the world. Originally published as The Joy of Genius, The Genius Zone has been updated and expanded throughout, making it the essential next step beyond The Big Leap.

The Kingmaker adventure continues. When billionaire Jerry Neville is unable to deliver the improved program he promised his Chinese creditors, he and his team concoct a clever alternative that is as unexpected as it is horrifying. Undaunted by his arrest, Hall and his friends continue their investigation into Neville's web of influence, only to uncover unspeakable horrors. They are joined by Jonás Perez, a young man groomed into joining Antira by his teacher at a vulnerable moment. Jonás is taught the true meaning of redemption by his boxing coach Father Gus, a former Marine sniper. Kevin...

Quality management - a discipline that started in manufacturing has migrated to service industries such as hospitality, hotels, and health care. As these industries have embraced quality management practices, we, as consumers, have developed higher expectations for positive, error-free service experiences. Because of this phenomenon, there is increased pressure on non-profit and church organizations to make excellence a guiding principle of managing operations – and who, more than the church, should be doing things with excellence? This book is perfect for anyone who manages the day-to-...

Perhaps you find it difficult to address issues or excess workload with your manager, leading to working yourself to your limits before suffering burnout. Or maybe you have a member of your team or a friend that is struggling with burnout at work, and you want to learn how you can help them.

"Mastering Incident Management" is a comprehensive guide that equips organizations with the knowledge and strategies needed to build a resilient and effective incident management structure. In today's complex and interconnected world, incidents can disrupt business operations and have far-reaching consequences. This book provides a step-by-step approach to establish a modern incident management framework that enables organizations to detect, respond to, and resolve incidents efficiently. The book begins by emphasizing the importance of incident management and its role in minimizing the ...

Included in this collection are the top eight audiobooks to help you improve, grow, and master your skills on Lean methodology. Change the way you do business. This audiobook collection will help you reach near-perfection in the products you sell, the customer service you provide, and the lack of waste you achieve.

To save money during the economic downturn, many businesses are using abstinence policies. This might mean firing employees and reducing pay for some people. Actually, those actions might only work for a little while. If the company doesn't make a culture of always getting better and change how it works, the problem might happen again and get even worse. This takes us back to the reason why the Toyota production system was created. Waste means something that takes up resources, but doesn't give anything back to the customer. Many activities are not useful and can be divided into two ...

A breakthrough solution is exposed when some unexpected events force Caroline and Paul, a married couple working for their family's retail business, to make a few small changes in the way things are done. A solution that propels the family's regional chain of stores into a very profitable, rapidly growing, international enterprise. If there is a hint of Jonah, from The Goal, reappearing in this novel, it is Henry, the soon-to-retire president and majority owner of the company who logically states that, "if you do not deal directly with the core problem, don't expect significant improvement."

Introduction to ISO 9001 Management Review and Continuous Improvement is a comprehensive guide to understanding the core principles of ISO 9001 and the vital role of management reviews and continuous improvement in maintaining a robust Quality Management System (QMS). This book explores the key elements of ISO 9001, with a focus on integrating management reviews and fostering a culture of continuous improvement within organizations. It provides step-by-step guidance on how to conduct management reviews, implement corrective actions, and improve processes for long-term success. This resource...

Discipline is an essential part of raising happy and successful kids, but as more and more parents are discovering, conventional approaches often don't work and can even lead to more frustration, resentment, power struggles, and shame. Citing the latest research in child development, psychology, and neuroscience, Gentle Discipline debunks common myths about punishments, rewards, the "naughty chair", and more and presents practical, connection-based techniques that really work.

Master Mind Prepare yourself. You are about to learn invaluable strategies for improving your life TODAY. Did you know that the human brain contains over 100 billion neurons, and that each of these neurons is capable of making 15,000 synaptic connections? That brain power and cognitive skills are linked directly to the plasticity of your brain? Whether trying to boost your IQ, achieve maximum memory improvement, or harness the full power of manipulative mind control, neuropsychology has the power to change your life forever. Without a firm understanding of brain power and brain training, we...