Process Communication

"Mastering Incident Management" is a comprehensive guide that equips organizations with the knowledge and strategies needed to build a resilient and effective incident management structure. In today's complex and interconnected world, incidents can disrupt business operations and have far-reaching consequences. This book provides a step-by-step approach to establish a modern incident management framework that enables organizations to detect, respond to, and resolve incidents efficiently. The book begins by emphasizing the importance of incident management and its role in minimizing the ...

A practical guide to understanding the hard and soft skills involved in analyzing and improving business processes. This book will introduce you to the Fishbone Diagram, SIPOC, the High-Level Process Map, the Detailed Process Map, the Relationship Map, and the Five Whys. This course teaches you how to understand and apply DMAIC to any scenario. This book also informs and educates on the intricacies of building influence and teams to be able to effectively drive change. You will understand which processes are ripe for change, how to approach change initiatives, and also learn from best ...

The answer to why people feel and act the way they do lies in the profound effect of a child's bonding process with his or her parents. How successfully we form and maintain relationships throughout life is related to those early issues of "attachment". The author has cited four primary bonding styles that explain why people love, feel, and act the way they do. This book is for anyone who desires closeness, especially in the most intimate relationships: marriage, parenting, close friends, and ultimately God.

NASA, Pixar Animation Studios, and BMW all use the Process Communication Model as a way of training leaders to connect effortlessly with anyone. This book simplifies the complex model to make it easy for anyone to use. Today, more than ever, leaders need a new style of leadership. They are realizing that true transformation happens through meaningful relationships, and discovering that the key to sustainable connections that create possibility and potential is through communication.

Writing is an intensely personal act, yet all writers face similar problems related to focus, procrastination, creativity, and productivity. This book combines the field-tested practices of successful and productive writers with insights from cognitive science. By understanding how your mental processes affect the work, you can master the inner game of writing.

Ever felt that sinking feeling after missing a sale? Transform those missed opportunities into successes with "The Perfect Closing Script" by Simon Bedros. Is This Book For You? Whether you're new to sales or a seasoned pro, dive into strategies that make acing sales second nature. Your Three-Step Blueprint to Sales Mastery: Setting the Stage: Properly prepare and lay out your agenda for the sales conversation. Qualifying and Understanding: Delve deeper than surface-level conversations and genuinely understand your client's desires. Recap, Present, and Close the Sale: Close sales with ...

The Technical Writing Process is a simple, five-step process that can be used to create almost any piece of technical documentation such as a user guide, manual or procedure. It's suitable for a wide range of audiences: aspiring technical writers and students of technical writing, non-writers who find themselves assigned with the task of creating technical documentation, established writers who want to bring more structure to their work, and anyone managing a documentation project.

COMPUTATIONAL LINGUISTICS AND ARTIFICIAL INTELLIGENCE --- This book offers a comprehensive exploration of the intersection between artificial intelligence (AI), natural language processing (NLP), and computational linguistics, providing an in-depth analysis of their impact across various domains. It gets into the challenges of developing NLP tools for low-resource languages, emphasizing the need for linguistic diversity in the digital age. Ethical considerations in AI language models are scrutinized, highlighting the importance of responsible AI development. The book also addresses the ...

Perhaps you find it difficult to address issues or excess workload with your manager, leading to working yourself to your limits before suffering burnout. Or maybe you have a member of your team or a friend that is struggling with burnout at work, and you want to learn how you can help them.

In Talking Across the Divide, social justice activist Justin Lee explains how to break through the five key barriers that make people resist differing opinions. With a combination of psychological research, pop-culture references, and anecdotes from Justin's many years of experience mediating contentious conversations, this book will help you understand people on the other side of the argument and give you the tools you need to change their minds - even if they've fallen for "fake news."

Address anger, anxiety, and violence in the classroom with strategies and best practices that work in classrooms. Under-resourced students, wealthy students, and students in all demographics can benefit from calming and healing techniques Ruby Payne, author of A Framework for Understanding Poverty, shares in this book.

According to statistics reported by CDC in 2020, one in 54 children in the USA were diagnosed with autism spectrum disorder (ASD) in 2016. It is suggested that boys are four times more likely to get a diagnosis of autism than girls. Autism does not discriminate; it affects all ethnicities and socio-economic groups. Getting the diagnosis and intervention early is better, however, unfortunately, this does not happen for all families.

In Words Like Loaded Pistols, Sam Leith traces the art of argument from ancient Greece down to its many modern mutations. He introduces verbal villains from Hitler to Richard Nixon—and the three musketeers: ethos, pathos and logos. He explains how rhetoric works in speeches from Cicero to Obama, and pays tribute to the rhetorical brilliance of AC/DC's "Back In Black". Before you know it, you'll be confident in chiasmus and proud of your panegyrics—because rhetoric is useful, relevant, and absolutely nothing to be afraid of.

Everyone’s talking about AI and using automated writing tools like ChatGPT. But what’s really going on when we ask a machine to write for us? And should we be using these tools at all? AI Can’t Write, But You Can takes a deep dive into the implications of ChatGPT and makes a passionate case for the value of human writing in the age of AI. This concise but hard-hitting book covers: How ChatGPT works and what it can and cannot do The many benefits of writing your own text, and how ChatGPT undermines them Why only you can write from your unique experience and view of the world How ...

Conquer the CFP Ethics and Planning Exam offers a streamlined, practical guide for individuals preparing to take the ethics and financial planning portion of the CFP certification process. This concise resource is part of the Conquer the Exam series—focused study guides designed for professionals pursuing vocational and certification exams across a wide range of industries. This particular guide simplifies the complex topics of professional ethics, fiduciary obligations, and client-focused financial planning. The book emphasizes real-world applications of ethical principles, regulatory ...

Your guide to understanding and using Software Defined Radio! Software-defined radio is a fascinating and intriguing technology. It powers some of the world’s most advanced communications infrastructure used by both military and civilians alike. The best part? For the price of lunch, you can be a part of the action. With 20 dollars and a computer, you can decode state-of-the-art imaging satellites, map the universe with radio astronomy, track airplanes, and much more. Unfortunately, the field has been reasonably convoluted for some time, which can be a source of confusion for hobbyists. ...

Most of us desire to communicate effectively, but do not have a keen appreciation of the barriers to be faced. Because of these barriers, there is ample opportunity for something to go wrong in any communication. Competent managers develop an awareness of the barriers and learn to cope with them. How effectively do you, as a manager, communicate with your superiors, subordinates, and peers? Do you recognize the barriers to effective communication? Have you learned to cope with them? In the discussion that follows, the principal barriers to communicating effectively in today's working ...

What if you knew how to sell on the subconscious level? What if you knew the tactics and techniques that allowed you to penetrate through your customer’s conscious faculty and reach them on a deep and influential level? What if you knew exactly how to produce the emotional reaction that would cause them to buy? What if you knew how to read your customer’s body language so well that you could lead them to the decision you wanted, with ease? Listen to find out more.

This book will transform your career! The 40 Best Sales Techniques Ever is packed with the skills, secrets, and tips that top earners use to beat their quota and make more money. Written by Jonathan Jewett, a sales professional who’s spent 20 years selling software to blue-chip companies, this comprehensive guide will equip you with the power to close the big deals, fill your pipeline, sell more to existing customers, and put rocket to the top of the leader board every quarter. Benefits of this book include: Achieve career success with actionable, field-tested sales techniques Learn the ...

From the former secretary of defense and author of the acclaimed #1 best-selling memoir Duty, a characteristically direct, informed, and urgent assessment of why big institutions are failing us and how smart, committed leadership can effect real improvement regardless of scale.