Problem Management

In any conflict, the 1st Alternative is my way and the 2nd Alternative is your way. The fight usually boils down to a question of whose way is better. There are many methods of “conflict resolution,” but most involve compromise, a low-level accommodation that stops the fight without breaking through to amazing new results. The 3rd Alternative is about more than just an armistice - it’s about creating a new and improved reality. The 3rd Alternative transcends traditional solutions to conflict by forging a path toward a third option....

Whether you're a business leader, sales professional, consultant, coach, or anyone who advises others about life or work, Goeff Snavely invites you to join this community of disruptors - he refers to them as Facilitators of Betterment - motivated to make a meaningful impact. By exploring his experience-based Ten Questions That Matter and other concepts, he provides you with the tools needed for digging deeper, below Surface Discovery and into the process of Disruptive Discovery. Are you ready for some disruption?

This book spells out the qualities of a good project manager and takes you through the exact steps that you need to master to become competent as a project manager. Once you go through the tips provided in this book, you will not have to worry about the nature of the project at hand or its magnitude. You will have gained so much courage that no project will intimidate you. As you will realize after going through the book, it is not easy to forget the project management tips provided owing to their mode of delivery.

UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn't been delighted by a right-on-time delivery, one of the 18 million UPS makes every day? Founded over 100 years ago, UPS has moved steadily up the Fortune 500 as so many other corporations have dropped off. So what's the company's secret? Just ask a driver!

Stop wasting energy trying to force your team to change. “The secret to business progress isn’t to stop change, it’s to start facilitating change much, much better. Change Fatigue is the field guide all leaders need to align their teams. Don’t change a thing before reading!” - Jay Baer, author of The Time to Win: How to Exceed Your Customers’ Need for Speed “The authors cover the macro and micro of facilitating change, including the all-important emotional aspects. Change Fatigue leaves no stone unturned and is a must-read for change leaders in a wide range of organizations....

Work With Me is the timely collaboration of two of the world's foremost authorities on gender relations. Barbara Annis, world-renowned expert on gender issues in the workplace, and John Gray, author of the number-one relationship book of all time, Men Are from Mars, Women Are from Venus, team up to resolve the most stressful and confusing challenges facing men and women at work.

While it may not occur to us on a daily basis, there is a widespread cultural tendency toward quick decisions and quick action. Though the root cause is by no means malicious, we have begun to reward speed over quality, and the negative effects suffered in both our personal and professional lives are potentially catastrophic. Best-selling author and Chief Envisioner Dan Pontefract offers the solution to this predicament with what he coins "Open Thinking".

At this moment, rogue waves are forming under your business. Emerging technologies, changing demographics, the data economy, automation, and other trends are crashing into each other. When they converge, they’ll produce sea changes that sink companies and wash away entire industries overnight. If your competitor can’t ride out the next wave and you can, you win. Jonathan Brill - a renowned expert on resilient growth and decision-making under uncertainty - shows you how to prepare your business to survive and thrive through the most radical upheavals.

Some businesses have reduced staff and made resource cuts to survive the global economic downturn, while others have improved business practices and culture. Unfortunately, there is still a difference between successful and less successful businesses in terms of culture adaptability, people management, and process management. In organisations like Toyota, which, in contrast to its rivals, has a mindset of process improvement, culture drives competitive advantage. Other businesses might benefit from Toyota's teachings by changing their routines for behaving and thinking in order to increase ...

Family businesses—from massive corporations like Walmart to the mom-and-pop store on your local street—have always been a vital part of the American life and economy. But as these family-owned companies evolve and grow, so too do their unique difficulties and the need for dynamic leadership. And as more women rise into leadership roles within commonly male-dominated organizations, challenges abound in already tense environments, where family members also happen to be one's coworkers—and superiors.

Be Visionary: Strategic Leadership in the Age of Optimization is a self-help, business leadership book that demonstrates to existing and aspiring leaders the positive impact of applying flexibility, creativity and decisiveness to achieve results—even in uncertain times. More importantly, this book helps leaders to understand that while business operations optimization may have value in certain circumstances, it can also adversely affect a leader's management style, his or her message and replace strategic thought with short-term focus and gratification.

Published in partnership with the International Association for the Study of Pain, A Nation in Pain offers a sweeping, deeply researched account of the chronic pain crisis, from neurobiology to public policy, and presents practical solutions that are within our grasp today. Drawing on both her personal experience with chronic pain and her background as an award-winning health journalist, she guides us through recent scientific discoveries, including genetic susceptibility to pain.

You’re a high performer who wants a career on your own terms. Maybe you’re exploring the next best step. Maybe you feel stuck. Maybe you want more. No matter where you are right now, you need options. When you have options, you’re in control. You make decisions from a position of strength. You run to something, not from something. Options Are Power provides strategies for surrounding yourself with options. You’ll learn to lead with a me-suite mindset, cultivating the role you want work to play in your life.

In Collaborate or Perish! former Los Angeles police chief and New York police commissioner William Bratton and Harvard Kennedy School’s Zachary Tumin lay out a field-tested playbook for collaborating across the boundaries of our networked world.

Green to Gold is an essential guide for forward-thinking business leaders who see the Green Wave coming and want to profit from it. This audio explores what every executive must know to manage the environmental challenges facing society and business. Based on the authors' years of experience and hundreds of interviews with corporate leaders around the world, Green to Gold, shows how companies generate lasting value.

The Circle of Wisdom is a path for discovering the wisdom in, and the solution to, the problems we face in life and in business. This path of this discovery is a circle. Success isn't just something attained, it is the path itself. When we take the path of wisdom, we are freeing ourselves into new ways of decision making. This natural wisdom is the key to leading at all levels human interaction.

Most people are blown off-course by unexpected events. Top performers, by contrast, know how to navigate our unpredictable world. Not just that: they know how to thrive in it. You can acquire this essential skill, too. In Mastering Uncertainty, investor and serial entrepreneur Csaba Konkoly and award-winning business author Matt Watkinson reveal the shortcomings of conventional business thinking and the advantages of developing a "probabilistic" mindset that turns uncertainty from a source of fear into an incredible and exciting advantage.

Go ahead, be skeptical about big data. The author was - at first. When the term "big data" first came on the scene, best-selling author Tom Davenport ( Competing on Analytics, Analytics at Work) thought it was just another example of technology hype. But his research in the years that followed changed his mind. Now, in clear, conversational language, Davenport explains what big data means - and why everyone in business needs to know about it.

Author Nigel Cumberland distills all the wisdom and knowledge of a lifetime of starting and selling businesses and coaching hundreds of wealthy leaders into 100 short chapters of advice on building and retaining sustainable wealth. Every chapter features a habit, mindset, or technique that’s common to wealthy people and instructions for how to use them in your own life. 100 Things Millionaires Do unpacks the habits, tools, techniques, and mentality of self-made millionaires and shows you how to begin your own journey to a wealthy future.

Dan Foxx has spent more than 50,000 hours face-to-face with over 4,500 top execs from America’s finest companies, from high-flying high techs to promising start-ups. With pressure from boards of directors and investors to deliver dollars and high-ticket IPOs and with expectations from direct reports to make the savvy decisions, these CEOs bare all behind closed doors when their leadership chops are on the line.