Problem Management

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

In Decisive, the Heaths, based on an exhaustive study of the decision-making literature, introduce a four-step process designed to counteract these biases. Written in an engaging and compulsively listenable style, Decisive takes readers on an unforgettable journey, from a rock star’s ingenious decision-making trick to a CEO’s disastrous acquisition, to a single question that can often resolve thorny personal decisions.

For innovation and leadership guru Hal Gregersen, the power of questions has always been clear - but it took some years for the follow-on question to hit him: If so much depends on fresh questions, shouldn’t we know more about how to arrive at them? That sent him on a research quest ultimately including more than 200 interviews with creative thinkers. Questions Are the Answer delivers the insights Gregersen gained about the conditions that give rise to catalytic questions - and breakthrough insights - and how anyone can create them.

Brick by Brick takes you inside the LEGO you've never seen. By following the teams that are inventing some of the world's best-loved toys, it spotlights the company's disciplined approach to harnessing creativity and recounts one of the most remarkable business transformations in recent memory.

Business gurus come and go. But not Peter Drucker, who remains a towering figure, widely regarded to be the father of modern management and the world’s most influential business thinker. Drucker’s uncanny ability to codify management practices and predict future trends has ensured his lasting impact. i>The Practical Drucker culls 40 of Drucker's most important how-to lessons, each interpreted for today’s business challenges and illustrated with fascinating stories and examples.

List the hottest buzzwords in business today and "analytics" is bound to come out near the top. But to most people, analytics implies complex tools and technical experts manipulating massive amounts and varieties of information (i.e.,"Big Data"). But complex Big Data analytics isn't the only game in town. And many people don't realize that a business doesn't need data scientists and complex tools to derive useful information and valuable benefits from any amount of raw data.

"Problem-solving becomes a very important part of our makeup as we grow into maturity or move up the corporate ladder." - Zig Ziglar Do you have complex problems?... ...Are your solutions effective? Do the problems reappear? Most of us encounter problems in our lives, either at work or at home. These problems cause stress in our minds and leave us exhausted. Instinctively, we start to take ad-hoc actions that we think will resolve the problem, but we soon realize that our actions are not effective and do not prevent or solve the core problem. Structured problem solving provides a systematic...

The second edition of this book has been completely revised and updated. Multiple tables, illustrations, case studies, and references have been added. This edition includes more than 100 illustrations and tables, and over 100 clinical cases. This practical clinical manual provides detailed understanding of fundamentals of fluid, electrolyte, and acid-base disorders at a level suitable for a wide-range of students, residents, fellows, professionals, and practitioners in all medical and allied health fields. The reader will find this text quite helpful at the bedside as well as in preparing ...

"New Ideas for Old Problems: A Human Performance Approach to Sustainable Change" focus is on applying innovative ideas to long-standing challenges in safety and operational reliability, emphasizing the importance of Human Performance in making meaningful and lasting changes.

David Rakoff's best-selling collection of autobiographical essays, Fraud, established him as one of today's funniest and most insightful writers. Now, in Don't Get Too Comfortable, Rakoff moves from the personal to the public, journeying into the land of unchecked plenty that is contemporary America. Rarely have greed, vanity, selfishness, and vapidity been so mercilessly and wittily skewered.

Ori Brafman and management consultant Judah Pollack dramatically demonstrate how even the best and most efficient organizations - from Fortune 500 companies to today's US Army - can become more innovative by allowing a little unstructured space and "contained chaos" into their planning and decision-making. Through their consulting work, they realized that while structure and hierarchy are essential both in large corporations and small groups, too much of either can stifle creativity.

Every person in every function of every organization is involved in solving problems. They show up in your email inbox, in meetings, in your own work. They are strategic and tactical, mundane and breakthrough, easy and difficult. Most organizations want to, and need to, improve their people's problem-solving efforts, and so they offer them tools, templates, and training. Yet this is not where the leverage for impact is found. People Solve Problems: The Power of Every Person, Every Day, Every Problem explores the real leverage to improve your problem solving.

As organizations strive to do more with less, many are turning to Lean methodology, which is based on the same techniques that propelled the legendary turnaround of Japan's industrial sector after World War II. Few leaders, however, understand that the real secret behind Lean is a comprehensive approach to management that differs significantly from what is taught in business school. The Lean CEO reveals the true power of Lean through in-depth interviews with CEOs who have gone beyond tool adoption and established Lean as a corporate-wide management system.

How can you come up with great ideas by yourself, or in the context of your team, and quickly determine which are worthy of investment? The simple metric of ideaflow determines success like no other. Ideaflow is a mindset, a way of approaching all your business problems, that multiplies your efforts and unleashes your full potential. Nurture ideaflow and watch your results transform.

Exploring a wide range of everyday topics - from credit card debt and household budgeting to holiday sales - Ariely and Kreisler demonstrate how our ideas about dollars and cents are often wrong and cost us more than we know. Mixing case studies and anecdotes with tangible advice and lessons, they cut through the unconscious fears and desires driving our worst financial instincts and teach us how to improve our money habits.

Drawing on the latest theory and research, this book explains why people procrastinate, and provides practical, evidence-based strategies to help you stop delaying, complete your tasks, and fulfill your potential. At the heart of procrastination are your emotions and ability to regulate your mood. In this book you will learn how to dial down negative emotions, and replace old habits with new ones that can help you stay on track with your tasks and goals.

In business, the right behaviors matter. But getting it right is tricky. Even when we acknowledge the need to change what we do and how we do it, life has a habit of getting in the way, upsetting even the best-laid plans. And just how do we manage those situations that can provoke even the most rational among us into behaving in ways we would rather forget?

The Concise Reads Management Series gives us some of the important tools in the management tool belt including problem solving, communicating, and building a team. The guides are concise on purpose and should take you no more than an hour or so to read but the principles within them take weeks and months to master. These are essential principles to find success as a manager or leader and therefore it is important that you absorb them and turn them into habits. Problem Solving Introduction: If you are or aspire to become a business executive then you cannot escape being confronted with ...

So how do you build a company that matters? Companies and people that matter have successfully become the obvious choices in the hearts and minds of their customers, their employees, and their communities. They elevate themselves by consistently finding ways to solve the most pressing needs their markets face. The result? They create more value year after year and build sustainable, differentiated organizations.

High-level executives, it turns out, are often the least able to diagnose—much less solve—an organization's systemic problems. Hans Norden draws on a wealth of experience in in-house change management to help both established and up-and-coming C-suite leaders analyze the problems and create authentic, sustainable solutions. In The Root Cause, listeners will learn how executing change initiatives requires a different form of leadership than routine operations. Norden shows leaders a way to solve the seemingly unsolvable problems—and prevent more from arising in the future.