Practice Management

This comprehensive guide is designed to help professionals and organizations establish and maintain an effective Environmental Management System (EMS) for ISO 14001 compliance. It provides a step-by-step approach to understanding the requirements, procedures, and best practices for creating, managing, and optimizing an EMS that meets global standards. This book is ideal for those looking to streamline document control, manage environmental risks, and promote sustainability within their organization. With detailed case studies, real-world examples, and expert insights, you will learn how to ...

Widely used in classes, as well as sold to people operating successfully in the business world, the eagerly awaited revision of Influence reminds the listener of the power of persuasion. Cialdini organizes compliance techniques into six categories based on psychological principles that direct human behavior: reciprocation, consistency, social proof, liking, authority, and scarcity.

In the fast-paced food service industry, one mistake in food safety can lead to devastating consequences. Many managers feel overwhelmed by the responsibility of keeping their establishments safe and compliant, while also preparing for their certification exam. The pressure of ensuring both customer safety and regulatory compliance can be immense.

A practical must-listen, FranklinCovey’s Everyone Deserves a Great Manager is the essential guide for the millions of people all over the world making the challenging and rewarding leap to manager. Based on nearly a decade of research on what makes managers successful - and includes new ways of thinking, tips, and techniques - this volume has been field-tested with hundreds of thousands of managers all over the world.

"Embark on a transformative journey into the realm of project management with 'Strategic Project Budgeting: Driving Success through Cost Control.' This comprehensive guide unveils the art and science of budgeting, offering invaluable insights to empower project managers, executives, and stakeholders alike. Authored by an industry expert, the book navigates through the intricacies of strategic budgeting, demonstrating how meticulous cost control is the linchpin to project success. From establishing realistic budgets to mastering risk assessment, each chapter is a strategic compass, guiding ...

***UPDATE July 1, 2024: NEWLY REVISED & EXPANDED!*** Are you an optometrist hesitant to order and utilize laboratory diagnostics or imaging for your patients? Are you a student uncomfortable or unsure where to start? Laboratory medicine and diagnostic imaging is necessary in caring for and properly managing your patients. Education, training, professional licensure, and scope of practice laws permit optometry with the ability to order and obtain these outside diagnostic studies as it relates to the eye and visual system. The goal of this book is to present pertinent high-yield clinical ...

From fifty years working with leaders globally, I state with full confidence that leadership has never been more difficult. The perfect storm is here, created by the coalescence of climate and human-created catastrophes. As leaders dedicated to serving the causes and people we treasure, confronted by this unrelenting tsunami, what are we to do?

You are no doubt a busy professional with a lot of things going on! It can be challenging to find the time to study in preparation for the SHRM exam. However, the truth is that the SHRM test is a challenging test. It is normal to have some anxiety about taking this test. Thorough preparation cannot be overlooked. That is why the author Jeff Woodson, an HR professional, developed the SHRM-CP Study Guide! It contains hundreds of practice questions and reviews—all essential concepts found on the exam from all categories of the exam

Discover the energizing and healing benefits of yoga nidra with this empowering beginner's guide. Yoga nidra, or yogic sleep, is a deeply restorative and nourishing practice. With no need for physical movement, it enables you to rediscover a naturally restful and meditative state that frees you from the stress of everyday life. This ancient and sacred form of yoga is accessible and adaptable.

Agile, say its enthusiasts, can transform your company, catapulting you to the head of the pack. Not so fast. In this clear-eyed and indispensable audiobook, Sarah Elk and Steve Berez provide a much-needed reality check. They dispel the myths and misconceptions that have accompanied agile's growth - the idea that it can reshape your organization all at once, for instance, or that it should be used in every function and for all types of work.

"false hustle": Transforming Customer Experience from Illusion to Impact In the high-stakes world of modern business, where customer loyalty is the linchpin of success, contact centers stand as the unsung heroes. Yet, despite their critical role, many centers unknowingly sabotage their efforts through a phenomenon known as "false hustle", the misguided pursuit of efficiency at the expense of genuine customer satisfaction. In false hustle, Tom Laird, CEO of Expivia and OttoQA, brings over three decades of industry expertise to light, offering a revolutionary approach to customer experience (...

Organization: Contemporary Principles and Practice addresses organizational issues in terms of how managers experience them and how MBA students can most effectively learn about them. John Child draws attention to the exciting possibilities currently arising in organizations as the conditions for their survival change. His analysis covers new internal organizational forms, various kinds of network organization, and the evolution of organization to meet new demands.

Why do so many innovation projects fail? What are the root causes of failure? How can they be avoided? Since 1991, Tony Ulwick has pioneered an innovation process that answers these questions. In 1999, Tony introduced Clayton Christensen to the idea that "people have underlying needs or processes in their lives, that they are addressing in some way right now" - an insight that was to become the Jobs-to-Be-Done theory.

Power is one of the most sought-after, yet all too often misunderstood, aspects of the human condition. Everyone strives for greater power, be it in business, love or life in general. We all vie for the next advantage or seek to improve our own circumstances. This is a normal facet of humanity and should be treated as such. Power is, by itself and its definition, ambiguous – neither good or evil. It just is, yet its importance cannot be overstated. Personal power is the force that creates business titans and top managers, star athletes and household names. Yet cultivating the kind of ...

Identity and access management (IAM) is a framework of business processes, policies, and technologies that facilitate the management of digital identities to ensure that users only gain access to data when they have the appropriate credentials.

An audiobook about teams to help teams become more positive, united, and connected.

Like any established profession, coaching is full of unexamined assumptions. These need to be regularly questioned and tested to keep the profession vital and valuable. Coaches need to engage in the same kind of scrutiny and self-examination that offers such powerful benefits to their clients.

Uncover the transformative power of the mind with "Hypnotherapy Heals", a compelling deep dive into the revolutionary world of healing from within. This captivating eBook invites you on an exploratory journey through the intricate landscape of pain relief and holistic wellness that hypnotherapy offers. Embark on the enlightening path of understanding hypnotherapy by untangling myths and exploring its scientific foundations. Discover the rich history and growth of a practice that has reshaped the way we approach holistic health. As you turn each virtual page, immerse yourself in the core ...

Introduction to ISO 9001 Management Review and Continuous Improvement is a comprehensive guide to understanding the core principles of ISO 9001 and the vital role of management reviews and continuous improvement in maintaining a robust Quality Management System (QMS). This book explores the key elements of ISO 9001, with a focus on integrating management reviews and fostering a culture of continuous improvement within organizations. It provides step-by-step guidance on how to conduct management reviews, implement corrective actions, and improve processes for long-term success. This resource...

In Fierce Leadership, Scott teaches us how to spot the worst "best" practices in our organizations using a technique she calls "squid eye" - the ability to see the "tells" or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote.