Practice Management

El estándar revisado para la gestión de servicios, ISO/IEC 20000-1: 2018 es la tercera versión del estándar internacional para la gestión de servicios, en sustitución de la edición de 2011. Proporciona los requerimientos para la planificación, el diseño, la transición, la entrega y la mejora de un sistema de gestión de servicios, que es el conjunto coordinado de políticas, procesos, estructura organizacional y personal para administrar los servicios.

This is an A-to-Z guide to the sales process and will provide you with a solid foundation to help you become an expert sales executive and master the art of closing deals. Sales isn’t a "by the book" process, but this guide will provide you with the insights, knowledge, skills, attitudes, and behaviors that will make all the difference in your career in sales. It’s divided into three parts: the science, the deal-making process, and the practicality.

The author emphasizes that the Board of Directors should start every meeting discussing the customers. What are they thinking? How is our franchise doing? What are the metrics of repeat business? Trial and similar questions. Why? Because financials are reasonably straightforward, most Board members are good at understanding them without conversation, and customers are the foundation of every organization.

Discover how crystals can help you fight stress, cope with anxiety, and more. Heal your mind, body, and spirit, with clear and balanced energy that empowers you to live with greater peace and comfort. This audiobook is a beginner’s guide based on a practical and step-by-step approach plus self-healing techniques that resonate best for your own unique needs. This audiobook provides you with a clear insight into the tradition of Buddhism that has been in existence for centuries.

Growing Up Fast is a practical audiobook about how to implement an agile process in modern business to create the necessary collaboration between marketing and innovation for business success. The first half of the audiobook covers the philosophical underpinnings of complementary opposites in nature, human interaction, and the workplace.

Follow along as Dr. Liker explains the Lean Leadership Development Model (LLDM), and how it aligns with the accepted principles of operational excellence. Learn about the behaviors required to sustain it long-term. Understand how leadership must walk the talk of True North. Find out how to actively engage in developing lean leader skills.