Power Behavior

Using numerous examples, Robinson and Schroeder argue that the employees who interact directly with your customers, make your products, and provide your services are in the best position to see where problems exist and what improvements and new offerings would have the most impact.

We like to think of ourselves as rational. This idea is the foundation for classical economic analysis of human behavior, including the awesome achievements of game theory. But as behavioral economics shows, most behavior doesn’t seem rational at all - which, unfortunately, casts doubt on game theory’s real-world credibility. In Hidden Games, Moshe Hoffman and Erez Yoeli find a surprising middle ground between the hyperrationality of classical economics and the hyper-irrationality of behavioral economics.

Today, when companies and customers are faced with an infinite number of messages, the word “relevance” has taken on a new meaning and dimension. We know that relevance matters, but what does that mean exactly? Andy Coville guides leaders and executives toward the realization that if they can focus on a single, guiding principle—a magnetic one—that permeates their brand or company, customers will not only engage but change thinking and behavior in turn.

People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.

Embark on a riveting exploration into the depths of human psychology with "Dark Psychology and Gaslighting Manipulation." This comprehensive guide is your key to unraveling the mysteries of persuasion, mind control, and safeguarding yourself against manipulation. Unveil the Tactics: Dive into the art and science of manipulation, exploring the different strategies employed to control others. From dark psychology to the nuances of NLP and the intricacies of body language, this book equips you with the knowledge to understand, defend, and empower yourself.

Wolf shifter Alan has a problem—he wants his best friend Katie in the worst sort of way, but Katie’s human, and for a shifter male to choose a human as a mate is a death sentence—for both of them. Katie is so in love with her best bud, Alan, that she can’t see straight. Problem is, Alan doesn’t seem to see her that way. All she wants is for him to tear her clothes off and have at her, but sweet, reserved Alan would never…or would he? Fated Mates Friends to Lovers Touch her and Die

Do you hope to be coached or be a great coach? Or wish that your organization could execute its coaching mandate? Mark Colgate's 8 Moments of Power is the missing piece for those hoping to orchestrate a coaching change. In this engaging book, Colgate takes us on a journey with humorous stories, case studies, and pragmatic frameworks, while examining how organizations can create a coaching system that designs for, and delivers, continuous feedback that simultaneously increases employee and customer engagement.

A groundbreaking exploration of the changing nature of trust and how to bridge the gap from where you are to where you need to be.

Without creativity, there is no business. At the core of Cirque du Soleil’s lavish, multi-million-dollar productions is Vice Chairman Daniel Lamarre, who has mastered the ability to bring business and creativity together across multiple languages and cultures in a way that has never been seen before. The secrets he shares in Balancing Acts are rooted in tremendous faith in your own creative skills, even if you are convinced you have none, and those of the sharpest minds within your organization.

We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.

We live in an era of tribalism, polarization, and intense social division - separating people along lines of religion, political conviction, race, ethnicity, and sometimes gender. How did this happen? In Conformity, Cass R. Sunstein argues that the key to making sense of living in this fractured world lies in understanding the idea of conformity - what it is and how it works - as well as the countervailing force of dissent.

Do you want to Ignite passion, and strengthen the unity you have with your partner? Here is the ultimate guide to cultivating vibrant, healthy, lifelong friendships that flourish in every relationship. In this book, you will discover: The Bedrock of Bliss: Trust, Safety, and Connection Discover Surprising Benefits of a Committed Relationship Unlocking Depths: Strengthen Your Union through Self-Discovery Different, Yet United: Transforming Differences into Relationship Pillars The recipe to a healthy relationship: Nurturing the Essential ingredients Intimacy Unveiled: The Key Components that...

Are videogames bad for us? It's the question on everyone's mind, given teenagers' captive attention to videogames and the media's tendency to scapegoat them. It's also - if you ask clinical psychologist Alexander Kriss - the wrong question. In his therapy office, Kriss looks at videogames as a window into the mind. Is his patient Liz really "addicted" to Candy Crush - or is she evading a deeper problem? And when Jack immerses himself in Mass Effect, is he eroding his social skills - or honing them via relationship - building gameplay?

If the consumer economy had a sex, it would be female. If the business world had a sex, it would be male. And therein lies the pickle. Women are the engine of the global economy, driving nearly 80 percent of consumer household spending in the United States alone. They hold the purse strings, and when they've got a tight grip on them as they do now, companies must be shrewder than ever to win them over.

An introduction for everyone. In this rich, fascinating—surprisingly accessible—introduction, leading expert Eric Siegel reveals how predictive analytics (aka machine learning) works, and how it affects everyone every day. Rather than a "how to" for hands-on techies, the book serves lay listeners and experts alike by covering new case studies and the latest state-of-the-art techniques.

In this audiobook, you'll discover how you can be a master of manipulation to help you get what you want out of life. You will hear about the three steps of manipulation, including analysis, manipulation, and persuasion. You will also be given very clear facts about why each step is necessary, how it works, and what is required to make it work. Each technique you are given will be clearly explained, and in some, you are also given real-life examples to ensure that you completely understand why and how they work.

McKinsey earns billions advising almost every major corporation as well as countless governments, including Britain's, the USA's and China's. It boasts of its ability to maximise efficiency while making the world a better place. Its millionaire partners and network of alumni go on to top jobs in the world's most powerful organisations. And yet, shielded by non-disclosure agreements, its work remains largely secret—until now. In this propulsive investigation, two prize-winning journalists reveal the reality.

¿Alguna vez ha sido sometido al comportamiento doloroso y dañino de gente que parece no tener escrúpulos ¿Alguna vez ha sido la víctima del humor negativo concebido para meterse con sus puntos débiles y hacerle vulnerable? Usted va a descubrir exactamente cómo estas personas manipuladoras arrastran a otros a sus hábitos engañosos y tienen éxito en todo lo que hacen - sin importar el coste que pueda suponer.

A guide to personal and professional empowerment through civility and social skills by two White House social secretaries who offer an important fundamental message - everyone is important, and everyone deserves to be treated well. Part etiquette, part leadership, part personal empowerment, Treating People Well is a guide to developing social skills in order to build more successful relationships in life and at work.

As long as you are employed, workplace politics are inherent. Like the rules in a game, politics in the office are the rules. Now that you know the importance of the rules, can you afford to ignore office politics and expect your work environment to be smooth sailing?