Performance Success

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Traditional performance management processes are often ineffective in increasing workforce engagement and fostering a positive employer-employee relationship. Unlocking High Performance shows you how to transform this process to get the best out of your workforce. It presents a new model for performance management based on the three components of planning, cultivation and accountability, and situates this process within the wider aims of promoting work as a healthy relationship between employer and employee rather than a restrictive contract to be complied with.

In seven years of blogging only to the community of voice actors, specifically on the subject of voice acting, I've educated myself and others on the challenges of being a freelance voice artist. My first diplomatic answer to my caller is: being a success in voice acting requires more than just a voice. I've had to gingerly explain the real secret to voiceover success so often that it became clear: somebody needed to tell the truth about being a voice-actor. It's hard work! It's a business and should be approached as a business.

Hay pocos libros en el mundo que todos deberíamos leer. Éste es uno de ellos. Con ejemplos prácticos y pasos concretos, nos revela un sistema que puede ayudarnos a convertirnos en personas de alto rendimiento en el trabajo, en los negocios y en el ámbito personal. El método timing funciona.

In this audiobook, you will discover how powerful habits are. You will learn how to change your habits and immediately change your life. You will also discover how important your habits are towards helping you build up your self-confidence and self-discipline. You will also learn how to program your subconscious mind for success and wealth. It turns out that there is a useful structure that can render it simpler to adhere to fresh habits so you can enhance your overall health, resources, and livelihood.

Today's world wants to know you and the real story behind why you do what you do. Whether you have a product to sell, a company mission to share or an audience to entertain, people are far more likely to engage if you deliver a well-crafted story with an emotional core. Bobette Buster is a story consultant, lecturer and screenwriter who works with major studios and in top film programmes all over the world. She shares the tools used by some of the world's best storytellers and helps you apply them to your own.

The Science Behind Success is the complete guide to delivering meaningful leadership in modern business. It is filled with eye-popping studies and practical tools that create immediate results from the frontline manager to the C-suite executive.

Honest, raw and very funny, Selin Sevinç's musings on the art of screenwriting shine light on the illusive craft which plays such a pivotal role in the movie making process. In-between recollecting on her efforts to make unique stories in a industry seemingly interested only in identikit movies, Sevinç blends in darkly amusing tales of homelife and motherhood in Oregon, US, and reminisces on her own childhood growing up in Turkey. In the latter sections, Sevinç shares guidance with the listener on how to make thought-provoking and meaningful screenplays.

Learn how to tell a good story with Your Story, Well Told! Jam-packed with some of the best storytelling strategies, this manual gives creatives the confidence bump they need to make the sale, land the client, propose a toast, or impress their date. The following is (not) a work of fiction. We've all got stories to tell - but how do you make your story the best story? In Your Story, Well Told!, The Moth veteran Corey Rosen inspires you to get on stage and tell your story.

There are over 1,094 books on Amazon that show you "how to write a screenplay," but next-to-nothing on how to break into Hollywood, sell your script, and build a successful writing career. Until now.

Bestselling author Christopher D. Connors delivers an invaluable, inspiring discussion of how to adapt to the rapidly changing rules of engagement in the modern workplace. You'll find out why so many employees feel disconnected from their leaders in today's remote and hybrid working environments and how to address that disconnect.

In today's fast-paced, competitive business environment, organizations must constantly adapt and evolve to stay ahead. Performance Engineering: Designing the Ultimate Success Roadmap is a comprehensive guide that provides listeners with the knowledge and tools necessary to engineer high-performance organizations.

Are you ready to unlock the power of tiny changes that lead to MASSIVE results? Imagine transforming your daily habits effortlessly, skyrocketing your productivity, and finally breaking free from bad routines holding you back. With “Atomic Habits Decoded”, you’ll dive deep into the science of habit formation, revealing the hidden forces shaping your actions.

Brendon Burchard war besessen davon, drei Fragen zu beantworten: Warum haben manche Menschen schneller Erfolg als andere und das auch langfristig? Warum sind einige dabei unglücklich, andere stets glücklich? Und: Was motiviert sie zu mehr Erfolg, und welche Praktiken helfen am meisten? Nach 20 Jahren als weltweit führender High Performance Coach war klar: Es sind sechs Gewohnheiten die den entscheidenden Vorteil bringen. Diese kann jeder praktizieren, unabhängig von Alter, Karriere und Persönlichkeit. Neueste wissenschaftliche Erkenntnisse und Alltagspraktiken veranschaulichen, wie sie jeder JETZT umsetzen kann.

Exception to the Rule links ancient wisdom with contemporary science on high performance, teamwork, and engagement. Building an organizational culture based on classical virtues - of trust, compassion, courage, justice, wisdom, temperance and hope - is both strategically smart and a better way to live. Exception to the Rule walks you through the steps of helping everyone in your organization focus on character defined by virtue.

In How to Win in a Winner-Take-All World, Neil Irwin, senior economic correspondent at the New York Times, delivers the essential guide to being successful in today’s economy when the very notion of the “job” is shifting and the corporate landscape has become dominated by global firms. He shows that the route to success lies in cultivating the ability to bring multiple specialties together - to become a “glue person” who can ensure people with radically different technical skills work together effectively.

Social media is the way that brands separate themselves online these days, which is why this audio book will start by walking you through what it means to successfully build a brand in 2019. More than simply telling you what works and how to fit yourself into a predetermined mold, this audiobook will teach you how to take what sets you and your brand apart and create a successful and, more importantly, unique marketing campaign that will help you stand out from the host of other similar services available at the push of a button.

Do you need to do a wedding speech but have no idea how to start or what to say? Are you nervous about standing up and speaking in public? The Wedding Speech Manual is your complete, practical, step-by-step guide to how to write and perform a personalized wedding speech: something which will be enjoyed and cherished by your loved ones, friends, and family.

En EL ARTE DE VENDER DE TU ARTE podrás aprender paso a paso lo que tienes que hacer para vender tus obras y vivir como un artista exitoso. Un libro fácil y valioso, para todos los artistas que quieran modernizar y actualizar sus estrategias de venta y alcanzar la prosperidad económica.

They're Your Rules, Break Them! offers 50 innovative ways of looking at your business as a long-term, dynamic, progressive entity. Here you will find 50 ways to ditch the atrophying forces and create an exponentially achieving, high-performance culture in your organization. Disruption is everywhere. Rather than suffering its blows, what if you could institutionalize it into your business? What if, rather than being rigid and rule-bound, you could make your business "ever changing" within?