Performance Management Leadership

Our industry has always dealt with change. But the environment we re navigating now requires change at a whole different level. We ve moved from experiencing episodic change to continuous change and as John Kotter has famously noted, that requires a whole different set of skills and a whole different level of urgency. In his new book, thought leader Quint Studer explains how to leverage the powerful values that have always defined healthcare people passion, fortitude, willingness to learn to meet the challenges of our disruptive external environment.

Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.

The US military in general, and its many elite organizations in particular, possesses a culture of high performance. Courage to Execute outlines the six basic principles that operate at the foundation of high performance, which include leadership, organization, communication, knowledge, experience, and discipline, known together as LOCKED. When all are practiced effectively, teamwork emerges. But the most elusive quality that's at the heart of all elite military teams, the element that organizations and businesses desire to perform more efficiently and effectively, is trust.

You have the formal education, the experience and maybe even the title. Yet, you crave additional development of your leadership skills - not just another business book or workshop, but something practical, actionable and real-world. The Complete Leader is for you. Randy Lisk and Ron Price combine experiences and tools gleaned from decades working with leaders from Fortune 100 companies to small businesses to present twenty-five modules in The Complete Leader.

Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.

¿Cómo pueden los CEO de hoy sacar más provecho de sus equipos? Actuando más como CBO (‘chief behavioral officers’, o directores de comportamiento): adoptando prácticas de liderazgo positivo, diseñando buenas experiencias para los empleados y proporcionando formación en comportamiento. Después de todo, el capital humano es la clave para lograr los objetivos financieros.

"Your story is your life," says Loehr. As human beings, we continually tell ourselves stories: of success or failure; of power or victimhood; stories that endure for an hour, or a day, or an entire lifetime. We have stories about our work, our families and relationships, our health; about what we want and what we're capable of achieving.

What if the leadership practices we’ve worked so hard to master are now getting in the way? In fact, what if they are actually holding us down and preventing us from leading for growth and innovation? Forget “what if” - it’s happening. In Leadership Unchained, Sara Canaday offers a unique perspective that helps modern leaders break free from the chains of conventional wisdom and blaze new trails toward even greater success.

One of a manager's toughest - and most important - responsibilities is to evaluate an employee's performance, providing honest feedback and clarifying what they've done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a hands-on guide to succeeding at every step of the performance appraisal process - no matter what performance management system your organization uses.

Outperforming leaders are not born; they’re made. They hold exceptionally high standards, are able to persevere through change and conflict, and have the ability to consistently get the best out of others in working toward a common, shared goal. Outperform for Leaders is backed by sound science and research, dispels the myths around leadership, and details on what transformational leaders do differently - and better - to raise the “game” of others.

In The Storytelling Edge, the strategy minds behind Contently, the world renowned content marketing technology company, reveal their secrets that have helped award-winning brands to build relationships with millions of advocates and customers. Join as they dive into the neuroscience of storytelling, the elements of powerful stories, and methodologies to grow businesses through engaging and accountable content.

Conquer the CPHQ Exam: Study Guide for the Certified Professional in Healthcare Quality Exam is your ultimate resource for mastering the CPHQ certification. This comprehensive guide covers all essential topics, including organizational leadership, health data analytics, performance and process improvement, and patient safety. Each chapter provides in-depth explanations, practical examples, and effective strategies designed to boost your understanding and confidence. Designed for both beginners and experienced professionals, this guide is tailored to meet your specific needs. It offers a ...

There's a revolution taking place that most businesses are still unaware of. The understanding of how our brains work has radically shifted, exploding long-held myths about our everyday cognitive performance and fundamentally changing the way we engage and succeed in the workplace. Combining their expertise in both neuropsychology and management consulting, neuropsychologist Friederike Fabritius and leadership expert Dr. Hans W. Hagemann present simple yet powerful strategies.

Are your people excited to come to work? Are they passionate about your team's purpose? In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan reveals the necessary steps to inspire and engage everyone on your team. By fully engaging your employees, you'll ignite stellar team performance and customer service.

Being a chef doesn’t have to mean losing yourself. In The Successful Chef: Time Strategies That Actually Work, veteran executive chef and leadership coach Adam M. Lamb delivers a kitchen-tested, no-BS blueprint for reclaiming your time, protecting your energy, and leading with more clarity—even in the middle of service. This isn’t about color-coded planners or corporate hacks. It’s about practical, real-life tools that help chefs: ✅ Create sustainable daily and weekly rhythms ✅ Delegate with trust and consistency ✅ Set boundaries without guilt ✅ Use systems to save hours ...

Resilience is not an innate character trait. Whether you’re in a leadership role or working as part of a team, you need to implement strategies that build and nurture resilience. You need a resilience plan. Award-winning mental health expert Marie-Hélène Pelletier draws on her clinical practice and extensive knowledge in therapeutics and business practices to explore how resilience is the best defense against burnout and how everyone can build it in themselves—not with a one-size-fits-all plan but with strategies to help you create a custom plan.

In this timely and essential guide, McKinsey alumni Gaurav Bhatnagar and Mark Minukas present a proven approach to workplace anxiety that reduces stress, boosts well-being, and overcomes blocks that get in the way of success. It begins with changing our relationship with fear and then developing strategies that improve outlook and performance, leading to greater profits, sustainable growth, and personal rewards. It’s only possible with a culture of unfear.

As companies evolve to adopt, integrate, and leverage software as the defining element of their success in the 21st century, a rash of processes and methodologies are vying for their product teams' attention. In the worst of cases, each discipline on these teams - product management, design, and software engineering - learn a different model.

How High-Level Leaders Reclaim Clarity, Prioritize What Matters, and Lead with Lasting ImpactYou’ve achieved what others only dream of: power, influence, and performance at the highest levels. But behind the full calendar and impressive résumé is a quieter question: “Is all this motion creating meaningful momentum?” In The Executive’s Guide to Getting Things Done, book creation strategist Candace Sinclair invites C-suite leaders, executive entrepreneurs, and high-performing experts into a more intentional way of working and living. This isn’t a productivity hack or time-blocking...

In Diversity and Inclusion Matters: Tactics and Tools to Inspire Equity and Game-Changing Performance, award-winning diversity, equity, and inclusion (DE&I) expert Jason R. Thompson delivers a practical and engaging handbook for implementing a DE&I program in your organization. The CAPE technique, developed by the author, gives you a clear blueprint and the tools you'll need to make your diversity program a success. In this book, you'll learn how to achieve early and significant wins to create the necessary long-term organizational change needed for successful DE&I programs.