Performance Management Leadership

What’s your story? It’s a question human beings have been asking each other since we first gathered around a campfire. Millennia later, this human need for storytelling hasn’t changed. We communicate most effectively through our personal stories - and our professional success depends on it. This groundbreaking guide shows you how to tap into the timeless power of storytelling to transform your business.

As president and CEO of Scripps Health, one of America's most prestigious health systems, Chris Van Gorder presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. While hospitals and health systems nationwide have laid people off or are closing their doors, Scripps is financially healthy, has added thousands of employees (even with a no-layoff philosophy), and has developed a reputation as a top employer. What are the secrets to this remarkable story?

The Kaizen Method: Proven Lean Strategies to Boost Productivity, Eliminate Waste, and Create a High-Performance Culture is your essential guide to building a culture of continuous improvement—one small, strategic step at a time. Perfect for business leaders, entrepreneurs, team managers, and anyone committed to long-term success, this audiobook delivers practical insights and powerful strategies for transforming your organization from the inside out.

The business world has become increasingly complex and volatile, and traditional key performance indicators (KPIs) are no longer sufficient to measure success. We need to adopt a more human-centric approach that considers underlying factors. This book explores why this shift is necessary and how it will impact the current status quo. Traditional KPIs are often focused on short-term results, rather than the long-term sustainability of an organisation. The new KPIs – keep people informed, involved, interested and inspired – take a broad and holistic view of the context in which your ...

The modern workplace isn’t actually a single place. Teams are spread around the globe and across generations—yet expected to work in unison despite the cultural and age distinctions that shape their worldviews and work views. Whether you lead a company or are part of a team, thriving in this complex matrix requires a unique ability to turn generational differences into seamless collaborative strengths.

Do you hope to be coached or be a great coach? Or wish that your organization could execute its coaching mandate? Mark Colgate's 8 Moments of Power is the missing piece for those hoping to orchestrate a coaching change. In this engaging book, Colgate takes us on a journey with humorous stories, case studies, and pragmatic frameworks, while examining how organizations can create a coaching system that designs for, and delivers, continuous feedback that simultaneously increases employee and customer engagement.

As a leader, is it possible to be both successful and humble? Studies show that today's emerging leaders not only prioritize achievement over humility but also see the two as mutually exclusive. Does this signal an existential crisis for healthcare - an industry that, at its essence, is supposed to embody humility and compassion? Thankfully, no, according to Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders, which demonstrates that you can embrace humility and still be excellent at your job.

All over the world, there are individuals who want to go to work-who are excited to go in on Mondays. They love their jobs because the environment they work in is free of fear and emotional toxicity; and they are unimpeded and able to focus on their work. They do their part to help achieve organizational goals.

Life is about choices. Where you live, the schools you attend, your career path, who you marry - all affect your success and satisfaction. Many of these choices are dichotomous. If I live here, I can’t live there. If I attend this university, I can’t also go to that one. Leaders often see their workplace strategy as an equally “this or that” choice.

"The Corporate Mentor's Toolkit: Techniques and Strategies for Success" is the ultimate guide for managers and leaders who want to build a successful mentoring program within their organization. This book provides a comprehensive overview of the mentoring process, including identifying mentees, matching them with mentors, and establishing clear goals and expectations. It also provides various tools and techniques for fostering effective communication and building trust between mentors and mentees. With practical advice and real-world examples, this book equips readers with the knowledge and...

There are three kinds of employees: Some are saints: they're always accountable. Some are sinners: they're never accountable. But most are save-ables: sometimes they make good choices; sometimes they don't. What makes the difference? Leadership Without Excuses has the answers. Jeff Grimshaw and Gregg Baron help you put an end to the save-ables' poor choices and excuse-making - and convert them into saints. The secret is to communicate clear and credible expectations, create compelling consequences, and lead conversations grounded in reality.

Being a chef doesn’t have to mean losing yourself. In The Successful Chef: Time Strategies That Actually Work, veteran executive chef and leadership coach Adam M. Lamb delivers a kitchen-tested, no-BS blueprint for reclaiming your time, protecting your energy, and leading with more clarity—even in the middle of service. This isn’t about color-coded planners or corporate hacks. It’s about practical, real-life tools that help chefs: ✅ Create sustainable daily and weekly rhythms ✅ Delegate with trust and consistency ✅ Set boundaries without guilt ✅ Use systems to save hours ...

With Results, Not Reports, Peter Follows, CEO of Carpedia International, provides business leaders with a framework for lasting improvements in performance and profitability. Carpedia has a remarkable success rate in large-scale improvement programs, helping clients achieve their improvement goals over 90 percent of the time. In this book, Peter explains how to achieve sustainable improvement through the dynamic management of process, performance, and people, emphasizing that all three components have an interdependent relationship and that the key is to address them concurrently.

Flip Your Focus peels back the layers of how organizations can build world-class teams through a unique process called upside-down leadership. In this powerful audiobook, listeners discover: the three simple actions (and ONE fundamental shift in focus) that makes leadership happen, even when most everything else you have tried has failed, the mythical process to working yourself out of a job, enabling you to work ON the business instead of IN the business (so you can have your time and life back finally), and much more.

Facing organizational silos or resistance to change? Stakeholders pulling in different directions? Can’t align, get real buy-in, or jumpstart implementation? The problem is traditional planning no longer guarantees success. Rapid change, uncertainty, new technologies, and a flatter world call for a new approach. The award-winning Strategy-In-Action tells how companies ended the long-standing divorce between planners and implementers.

The Dealmaker's Ten Commandments contains a practical, no-nonsense methodology for negotiating deals, managing your time, and handling crisis all at the highest level. Peppered with entertainment industry war stories, The Dealmaker's Ten Commandments has been forged in the white-hot crucible of brutal transactional combat.

Broadway’s most esteemed visionaries tell all - how they got started in the business, how they chose projects, how they raise money, why some of their shows were huge hits and others flopped, and much more. From Flo Ziegfeld and David Merrick, from Joseph Papp, from Cameron Mackintosh, from today’s up-and-coming new generation of producers - here are priceless words of wisdom.

Kaizen is a Japanese philosophy that is responsible for driving the success of several organizations not just in Japan, but across the world. It explores simple, actionable, yet highly effective ideas that have the power to transform the destiny of your start-up. If you want to use the Japanese philosophy that is powering the results of several organizations all over the world, click on the “Buy Now” button to get your copy today!

Using brilliantly simple math that illuminates universal emotional truths, Emotional Equations crystallizes some of life’s toughest challenges into manageable facets that listeners can see clearly—and bits they can control. Popular motivational speaker and best-selling author Chip Conley has created an exciting, new, immediately accessible visual lexicon for mastering the age of uncertainty. Making mathematics out of emotions may seem a counterintuitive idea, but it’s an inspiring and incredibly effective one in Chip Conley’s hands.

The hardest part of a manager’s job isn’t staying organized, meeting deliverable dates, or staying on budget. It’s dealing with people who are too comfortable doing things the way they’ve always been done and too afraid to do things differently. Treasurer, a courage-building pioneer, proposes a bold antidote: courage. With more courage, workers gain the confidence to take on harder projects, embrace company changes with more enthusiasm, and extend themselves in ways that will benefit their careers and their company.