Performance Management Leadership

Feeling overwhelmed by workplace stress and the pressures of leadership? Uncover the secret to turning stress into your greatest strength with “How to Transform Stress into Success.” This revolutionary book will empower you to master stress management, enhance personal resilience, and lead with confidence and clarity. Are you struggling with the relentless demands of leadership and unsure how to manage the stress that comes with it? This book is your definitive guide to transforming stress into a tool for success, helping you become a more resilient and effective leader. This book is ...

Eighty-five percent of CEOs and CFOs believe their culture is not where it needs to be. Whether your organization or team needs to start from scratch or you simply crave tactical lessons and skills that will elevate your group, Culture Is King explores simple keys that produce extraordinary results. These tools are applicable for business, sport, families, and all walks of life.

The World Health Organization estimates that American businesses lose more than $300 billion a year due to stress experienced by employees, and recent research by Harvard Medical School found that more than 95 percent of leaders felt at least somewhat burnt-out. For individuals and organizations who want to thrive in today's high-pressure, 24-7 business environment, working even longer is not the solution. To maximize your performance and well-being over the long-term, you need to work stronger.

For people-oriented team leaders, Leader Board: The DNA of High Performance Teams is a transformative management audiobook. It will help you unleash the potential of your team’s DNA faster and more effectively than ever before through its inspirational story and readily applicable suite of team performance acceleration principles, which you gain for free.

Some people are natural leaders. Most aren't. Yet, as these folks get promoted, they find themselves in team-management roles. With little experience and minimal support from their organizations, they—and their teams—aren’t set up for success. With endless lessons learned over thirty years in the corporate and non-profit worlds, Kerry has developed a leadership approach grounded in empathy and focused on strategy.

Do you hope to be coached or be a great coach? Or wish that your organization could execute its coaching mandate? Mark Colgate's 8 Moments of Power is the missing piece for those hoping to orchestrate a coaching change. In this engaging book, Colgate takes us on a journey with humorous stories, case studies, and pragmatic frameworks, while examining how organizations can create a coaching system that designs for, and delivers, continuous feedback that simultaneously increases employee and customer engagement.

Taking Charge! 52½ Years of Anecdotes and Advice for Aspiring Executives This book is a practical guide for what they don’t teach you in business school or on the job. As Henry Ford once said, “you can’t teach experience,” and Osborn speaks with over a half century of experience in one of the most volatile industries of the last decades – telecommunications and broadband. From developing people skills to mastering strategic planning for forecasting, Taking Charge is easy to read and full of advice that can be put to work the next day at the office. Whether you are an up and comer...

Now including a discussion of critical success factors, as well as new chapters that focus on implementations issues and "how to sections" on finding your CSFs and brainstorming the performance measures that report progress within the CSFs, Key Performance Indicators, 2nd Edition will help you identify and track your organization's KPIs to ensure continued and increased success.

In Flow Leadership, Gaëlle Devins—experienced executive and founder of FlowFusion—delivers a groundbreaking approach to unlocking the full potential of your team. This book introduces the 3P Assessment & Model, a powerful framework built on years of hands-on leadership, workshops, and academic research, helping leaders balance the three essential elements of high-performing teams: People, Purpose, and Performance.

A powerful book that shows the step-by-step evolution of a new kind of global technology powerhouse, The Lenovo Way is an indispensable guide for leaders and managers who deal with strategy, innovation, branding, and HR at any kind of company. It also tells the remarkable story of how two women from very different backgrounds rose to become leaders in Lenovo's journey to the top.

Chances are, you’ve heard a variation of the saying, “We need to get on the same page.” Getting on the same page means making sure that you and whoever you’re collaborating with understand each other. But hidden within the accepted wisdom is a whole new meaning… In Getting on the Same Page, Steve Gran and Brian Cain introduce WorkExcellence, a method designed to empower everyone—from the C-suite to frontline employees. It provides strategies that foster collaboration and create lasting impact.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Since technology has made it easy to access, share, and distribute company data, many managers avoid live interaction, instead relying on emails, text messages, web-based seminars to manage their employees. But although technology has changed, people have not. There is still a need for effective face-to-face communication; managers need to have the ability to ask the right questions and use the answers to find solutions.

You don't have to be funny to be funny. It's true! While the general idea is that humor is inherent, Jean-Marc Toledano would beg to differ. Explore the science of laughter and the reason behind it with Half Serious Half Not, in which Jean-Marc discusses the topic in great detail and brings you the secret to being funny. The theme of the book is humor: what it is, the techniques, and how you too can be funny!

This authoritative volume on human resource management is highly recommended listening for the small business owners and HR professionals. Written by an acknowledged expert in all areas of business management, Managing Employee Performance is a well-organized guide to understanding this vitally important area of your business.

In Beyond the Game, Komori provides a toolbox for those who aspire to lead successful teams. Coaches, he says, strive to improve themselves first, to provide a foundation for instilling greatness in others. Smart coaches pay attention to what Komori calls the Three Cs of Leadership: Choices, Communication, and Culture. Komori also teaches the Six Keys for Peak Performance and how to focus on and apply these areas to achieve the most and excel in life. He offers advice in direct, straightforward terms and draws examples from his decades as a championship-winning tennis coach.

The transformative mind-model for performing under stress and making pressure your advantage. Used by the planet’s top performers. In Performance Under Pressure, forensic psychiatrist Dr Ceri Evans gives you the tools to take control of the moment. Beat doubt, worry, regret and burnout with simple mind techniques and discover the secret of how to be ‘comfortable being uncomfortable’. No one is immune to pressure. We all fall victim to its effects in the same ways. But pressure is misunderstood.

Few are prepared for managing across cultures, and the costs of cultural blind spots can spin out of control - from lawsuits to lost opportunities. Forged in the fire of clashing cultures and living on four continents, Dr. Zweifel developed a fool-proof methodology for managing successfully across borders.

Despite your efforts to inspire, it seems like they just can’t meet their numbers. Which causes you to fall short of your goals. What if there was an easy solution that not only motivates your team, but also encourages and nurtures their future with your company? For the first time, Lisa Shumpert, a highly accomplished and strategic senior corporate officer, shares her secrets on empowering teams from her thirty-five years of global cross-industry human resources experience.

In his audiobook, Frank J. O’Connell shares his personal stories, business strategies, his passion for mentoring, and proven methods for management. Jump First, Think Fast details Frank’s many business successes – as well as some failures – in an honest and forthright way. Jump First, Think Fast is for those who want to think differently about business and learn how to find their place, trust their instincts, and enjoy the ride from a successful CEO’s stories, lessons, and life moments.