Performance Management Leadership

Découvrez toutes les techniques efficaces pour étendre votre influence, utiliser votre force de persuasion, et emporter l'adhésion. Prendre des décisions, c'est indispensable et c'est le lot quotidien des cadres, managers ou directeurs. Mais encore faut-il que la mise en œuvre suive ! Pour mettre toutes les chances de votre côté, la Harvard Business Review vous propose son Essentiel pour convaincre.

Talent in the workplace is increasingly identified as a key factor in determining success. If effectively managed it has the potential to be a productive resource capable of adding value and competitive advantage to an organization. The Talent Powered Organization takes a strategic yet practical view of talent. Drawing on research and real-life experiences with clients, the authors provide a series of conceptual frameworks to attract, develop, and retain the best workforce.

This is a “how to” book for leaders in healthcare. Lessons learned from 30+ years as a nursing executive, an executive coach, and as an equestrian have been interwoven to describe what it takes for success as a leader for teams in healthcare and in horsemanship. The author sees similarities in both arenas.

J. J. Sutherland has the solution. In his international best seller Scrum, he introduced a simple, revolutionary tool to turbo-charge the output of every team. Based on decades of research and road-tested at the headquarters of Google and Amazon, the Scrum method transformed how a generation of leaders work - first in Silicon Valley, and then in boardrooms around the world.

Descubra o que os grandes talentos fazem de diferente, como se aprimorar continuamente e perseguir a excelência. Esta seleção de artigos da Harvard Business Review reúne pesquisas e conhecimentos consolidados e até mesmo surpreendentes sobre como atingir o alto desempenho.

How do you set your own mood? If you are a team leader, a team captain, or a team coach, you also set the team mood. Do you understand how to continually improve in this critical role? If you are a parent or guardian, the mood you set in the home and for your children is the legacy you leave for future generations.

The role of call center leaders in motivating their team is pivotal for driving overall performance and achieving business goals. By fostering a positive work environment, recognizing individual and team achievements, and providing opportunities for growth, leaders can boost morale and inspire agents to perform at their best. Motivated employees are more engaged, efficient, and committed to delivering high-quality customer service, directly impacting key performance indicators (KPI's) such as customer satisfaction and first call resolution rates.

Everyone has the right to be well managed. And it is possible to be “just” at work - to treat others as you would be treated. These are radical propositions. When you live by them, the people you lead through your management hierarchy understand the context of the work they’re doing. They feel connected to the overall purpose of the enterprise and are aligned to its vision and values.

Narrated by Mark Burns, The Learning Imperative examines the key ingredients that ensure effective learning and offers leaders step-by-step guidance on how they can achieve it in their own teams and organizations. The audiobook maps out the key stages of the learning journey and provides a comprehensive guide for team leaders and managers who want to improve learning in their teams. It also shares essential advice on the design and delivery of effective training programs, as well as a range of illuminating case studies drawn from real-life contexts.

Rapid changes in the world are impacting our collective mental health, and as a leader, you need to get ahead of the curve if you don't want to leave performance on the table. But to not leave performance on the table, you have to get under the skin of how your mental health is connected to the way you lead, your team's mental health, and the performance of the business.

Enhanced Corporate Performance is the final book in the three-book Enhanced Series that focuses on the creation and use of a Corporate Framework called the Enhanced Corporate Framework. The book shows step by step how this framework and the Enhanced Corporate Plan can be utilized to create an efficient business model that will increase profitability and allow the organization to scale.

Discover how to improve your skills by learning how to motivate staff, improve performance and create positive relationships. Learn to build confidence, communicate clearly and establish trust for navigating situations such as giving feedback, settling conflicts and managing teams remotely.

Why uncover your hidden talents? Because knowing how to uncover the talents you didn’t know you have and turning them into new skills will help you move away from competencies of the past that can hinder your career and will help you achieve higher levels of performance. Drawing from decades of experience in executive leadership development as C-Suite officers and consultants, we describe 16 essential leadership tools in simple, concrete, and behavior-based language that will enable you to distinguish what areas of skill and expertise you can naturally call upon....

Energized Enterprise shows you how to put both the human element and the total enterprise at the forefront of your leadership strategy and daily actions, offering fundamental principles of effective leadership, seven key leadership rules, as well as research, stories, and practical examples. Utilizing Dr. Wilson’s expertise, you’ll implement the very best leadership practices to lift, nourish, and energize your workforce to advance your enterprise to the leading edge.

This book will offer you an insight into all the tips, tricks, and strategies that you need to implement into your team that will lead to respect, hard work, and loyalty on their part. Managing and being a member of a team is a give-and-take relationship, and it is important that you offer the right foundations for your team members to thrive upon.

In the same way that an engine in an automobile must be taken care of, a leader must receive the appropriate care and maintenance to function at the highest capacity. This book offers a dynamic and effective approach to boosting your octane for maximum leadership performance. It also offers additives that will keep you performing at your optimum level.

What do effective leaders do differently, that creates high performance? Your people are your greatest source of competitive advantage. How you lead and develop them cannot be left to chance. If you fail to do this, you could be out of a job or risk closing the doors of your business forever. Liberating Leadership is an award-winning programme, capable of delivering significant improvements in bottom line performance, in all types of business. If you are responsible for leading people this audiobook is a must!

In order to be successful as an IT manager, you need to be able to show the company that under your leadership your team is able to deliver high quality products on time and under budget. If you want to have any chance of being able to pull this off, then you are going to have to discover ways to build a high performance IT team.

For decades people have been told the secret to success is a good education. But is it true? Many of the biggest names in the business world today never received a college degree. After much research and thought, Steve Lover concludes that confidence is the most important characteristic to determine success. However, even more important than developing your own confidence is the ability to ignite your employees’ confidence. The leader who knows how to do that creates a different kind of organization.

Business owners and managers are under increasing pressure to perform. Never has there been a better time to practice good people motivation and management techniques. Lack of employment security and flexible working contracts have reduced the level of loyalty, so more emphasis needs to be placed on building positive relationships with people. Traditional carrot-and-stick management techniques no longer work.