Performance Management Leadership

"Champion for introverts" Jennifer Kahnweiler offers a road map for everyone in the workplace - including leaders, human resource managers, and team members - to create inclusive, introvert-friendly cultures. Kahnweiler provides an assessment to determine how introvert friendly your organization is and looks at every aspect of organizational life - hiring, training, leading, communicating, meeting, designing workplaces, and more - through an inclusive lens.

I am comedian/author/dudeman Marshall Chiles, and I will show you step-by-step proven methodologies to help add humor to your presentations in order to increase your persuasion and maximize your impact.

For a decade, Areva Martin has used the media to build a huge platform that expanded the influence and power of her brand exponentially. Media appearances on Dr. Phil, Anderson Cooper 360, The Doctors, CNN, MSNBC, FOX, and more have virtually eliminated the need of a marketing budget for her thriving law firm and nonprofit organization while securing her place as one of America's most sought after thought leaders.

In Beyond the Game, Komori provides a toolbox for those who aspire to lead successful teams. Coaches, he says, strive to improve themselves first, to provide a foundation for instilling greatness in others. Smart coaches pay attention to what Komori calls the Three Cs of Leadership: Choices, Communication, and Culture. Komori also teaches the Six Keys for Peak Performance and how to focus on and apply these areas to achieve the most and excel in life. He offers advice in direct, straightforward terms and draws examples from his decades as a championship-winning tennis coach.

Chances are, you’ve heard a variation of the saying, “We need to get on the same page.” Getting on the same page means making sure that you and whoever you’re collaborating with understand each other. But hidden within the accepted wisdom is a whole new meaning… In Getting on the Same Page, Steve Gran and Brian Cain introduce WorkExcellence, a method designed to empower everyone—from the C-suite to frontline employees. It provides strategies that foster collaboration and create lasting impact.

Over the last 15 years, Coaching and Mentoring has become the go-to guide for anyone looking to develop their coaching and mentoring skills at individual, team or organizational level. Clear and accessible, it uses practical tools and best practice to demonstrate how to relate theoretical models to specific situations to gain real benefits. Now in its 3rd edition, Coaching and Mentoring has been fully updated to cover the latest thinking and developments in this area including extended coverage of coaching supervision.

The Kaizen Method: Proven Lean Strategies to Boost Productivity, Eliminate Waste, and Create a High-Performance Culture is your essential guide to building a culture of continuous improvement—one small, strategic step at a time. Perfect for business leaders, entrepreneurs, team managers, and anyone committed to long-term success, this audiobook delivers practical insights and powerful strategies for transforming your organization from the inside out.

After years of having motivational smoke blown up our collective backsides, we've started to act as if we are all generous, bold, and intelligent - all of the time! We've designed our organizations, teams, systems, products, relationships, and lives so we can succeed only under ideal 'laboratory' conditions. Anything less than perfection often means catastrophe. The problem is that's not how human beings work at all.

Now in a new, expanded, and fully revised third edition, this best-selling audio handbook will help you learn the skills ¿ and the art ¿ of good coaching, and realise its enormous value in unlocking people's potential to maximize their own performance. This edition includes additional chapters on incorporating meaning and purpose into work and goal-setting, a spiritual approach to coaching, and a final section on "Coaching the Organisations' Culture".

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Descubra o que os grandes talentos fazem de diferente, como se aprimorar continuamente e perseguir a excelência. Esta seleção de artigos da Harvard Business Review reúne pesquisas e conhecimentos consolidados e até mesmo surpreendentes sobre como atingir o alto desempenho.

Dive into the universe of "Managerial Mastery," a comprehensive guide designed to take your leadership journey to unparalleled heights. Immerse yourself in a rich oasis of knowledge that transcends the ordinary and propels you into the realm of extraordinary management prowess. “Managerial Mastery” ushers in a new era of leadership, exploring the core qualities that define the exceptional leaders of today and the evolutionary paths of management styles that have shaped the corporate world. This blueprint for success delves into the interpersonal dynamics that make or break powerful ...

There's been a lot of talk recently about metrics and key performance indicators (KPIs). But, what does it all mean? Metrics can mean everything, or they can mean nothing. I know what you're thinking. "I started my insurance agency so I could pore through mounds of data and spend hours looking over spreadsheets," said no one ever! That's why I wrote the book.

Through meticulous research, assessment, and testing, Conchie and Dalton have built a database that predicts the talents and behaviours of the most successful leaders. In this book they present for the first time a scientific model that demystifies the aura and complexity surrounding high performing leaders.

Los sesgos inconscientes nos afectan a todos. Un reclutador se podría decepcionar si un candidato le pregunta sobre la incapacidad por maternidad. A un profesional de Recursos Humanos le puede parecer más atractivo promover a un graduado de una universidad prestigiosa que a uno de una escuela pública. Un líder puede que crea que una mujer está menos preparada para presentar un reporte en la próxima reunión que su colega varón.

**Dive into the Digital Age with "Mastering the Virtual Workforce" - Your Guide to Excellence in the Remote Workplace!** In a world where the traditional office landscape has swiftly transformed, the need for adaptive strategies in managing a virtual workforce has become indispensable. "Mastering the Virtual Workforce" is your definitive guide to navigating the seas of remote work with confidence and finesse. Embark on a comprehensive journey through the critical facets of digital transformation in Chapter 1, where you'll unravel the evolution of remote work, assess its suitability for your...

Armstrong on Reinventing Performance Management presents a holistic approach to performance management, drawing on Michael Armstrong's vast research and experience. Most organizations have performance management processes in one form or another, but these are often based on formal annual reviews, forced rankings and directly linked to pay decisions. These traditional approaches are often at the expense of ongoing, continuous feedback and focus on looking back at what has or has not been achieved rather than looking forward.

Are you highly motivated by the work you are doing? Are you are performing at your best? Are your employees highly motivated and performing at their best? For some people, Steve's book will be about helping organizations improve performance by tapping into the heart and soul of their employees. For others, it is a book about finding a place in this world where they can feel productive and alive, where what they do has meaning, satisfaction, and a sense of purpose and fulfillment. Others might apply what is learned to family and loved ones. Through Steve's book, you will learn concepts and ...

Unleash Your Potential with "Crafting Success" - Your Ultimate Guide to Achievement! Are you ready to transform your life into a masterpiece of success? Delve into the extraordinary eBook "Crafting Success," a treasure trove of strategies designed to elevate your performance, both personally and professionally. Imagine possessing the resilience of a seasoned mariner, undeterred by the storms of life. Chapter 1 offers you the psychological compass to navigate the waters of excellence, instilling in you an indomitable mindset of victory. Journey deeper and witness Chapter 2 dissecting the ...

Accelerating Performance is not just another "warm and fuzzy" change management book - it's a practical, comprehensive, data-driven action plan for picking up the pace and achieving more. Cowritten by one of the authors of Beyond Performance, this audiobook draws on a combination of empirical research and decades of experience advising global companies to show you how to reduce time to value by building and changing momentum more quickly than your competitors.