Performance Management Leadership

Employees who take care of themselves have the capacity and energy to be high-performance employees. In turn, they help leaders create high-performance companies and thriving workplace cultures. This audiobook reveals how to design a company that makes it easy and natural for employees to care for themselves and perform at the highest level.

Learn the key solutions to solve the 10 proven, repeatable, and beatable challenges that every business encounters. Whether you are a startup, restructuring, or escalating to a higher level, you can grow your business, improve performance, and improve efficiency starting right now with the help of The Profit Pattern. This is an insider's look at the strategies behind authority business coach and serial entrepreneur John Mautner's formula. The Profit Pattern will help you protect, restore, and grow your business, just as Mautner has personally done to help thousands.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Activators are more than influencers; they are leaders who leverage neuroscience to energize and inspire their people, launching them toward their potential. The most successful leaders of the future will be those who know how to apply cutting-edge, brain-boosting principles to bring out the best in their people. Blending contemporary behavioral research and neuroscience, workplace psychologist and leadership expert Dr. Jason Jones, has created an innovative method to boost employee brainpower and performance.

Many companies try to save money and underestimate the importance of project management. You know better than anyone else that project management is more than just quickly briefing your team during work. Even startups with small budgets invest in a project manager (PM) because it's no longer a secret that a skilled project manager can save companies 28 times more money since their output is more reliable.

One of the most powerful forces on Earth is an organization fully aligned, individual by individual, team by team, to achieve mutual success. In this vivid business story, Ken Jennings and Heather Hyde provide a road map to guide leaders through the process of engaging employees at all levels of the organization to find the deeper meaning and higher purposes of their work. Learning these methods is Alex Beckley, a leader who receives a wake-up call that inspires him to live and lead differently. He discovers how to invite his coworkers to join a cause, not just a company - to commit to a Greater Goal - and lead the process of shared goal achievement.

Top business thought leader David Burkus has mined the very best research on virtual teams and case studies of companies that have not just survived but thrived through remote work to provide managers with the field guide to leading remotely, packed with everyday examples and illuminating insights.

The Science Behind Success is the complete guide to delivering meaningful leadership in modern business. It is filled with eye-popping studies and practical tools that create immediate results from the frontline manager to the C-suite executive.

Are you caught in the Micromanagement Doom Loop, where your team's disengagement and your burnout are the inevitable outcomes? Conventional wisdom might tell you that micromanagers are simply power-hungry narcissists, but Chris Seifert offers a refreshing and insightful perspective in Enabling Empowerment: A Leadership Playbook for Ending Micromanagement and Empowering Decision-Makers.

This book provides a concise yet comprehensive review of essential concepts for the SHRM-CP and SHRM-SCP certification exams. It is designed to supplement more detailed study materials, helping HR professionals focus on key principles and identify areas requiring further study. While it covers fundamental topics such as workforce planning, talent acquisition, compensation and benefits, employee relations, and HR compliance, it does not provide exhaustive coverage of every exam topic. Instead, it serves as an efficient and structured review tool. Readers will gain insight into HR leadership,...

There is no need to come up with your own questions or even spend hours trying to figure out the much-needed powerful questions that you need to ask your colleagues. This book has done all the heavy lifting for you. The book “555 Powerful Questions for Coaching, Mentoring, and Leading at Work” contains 555 powerful questions from actual situations that will help you unlock the potential of your teammates, improve their performance and empower them.

How can women become effective leaders in large organizations without sacrificing who they are, as women and as mothers? This audiobook answers the question: They should live out the 10 characteristics of today's winning leaders. These characteristics - compassion, honesty, and authenticity, for example - were once seen as feminine weaknesses in the command-and-control corporate world. But today, in an inclusive and connected world, they define the leader who strengthens organizations rather than undermines them.

Most companies strive to attract talented people, retain them for years, watch them engage in their work and have them consistently perform at a high level. In order to achieve this, they spend significant time, money and resources providing their team with “learning and development” opportunities. Unfortunately, these initiatives rarely produce an ROI because they are not customized and personalized for each employee.

In Top Performer, you'll meet Jim, a disciplined but uninspired sales manager. In London, on vacation, (his first in years) he meets Top Hat. In an engrossing conversation, Top Hat tells him about a legendary Dublin busker/street performer called the Rat Catcher, who engages his audience and effortlessly charms them into parting easily with their change. Top Hat then gives Jim an envelope to bring to the Rat Catcher as a form of introduction. Jim is incredulous, and even a bit suspicious.

When you find your unique genius and purpose, what we'll call innate ability development occurs, and you build and live your life from that place. You literally light your life on fire and become a productivity powerhouse!

Narrated by Mark Burns, The Learning Imperative examines the key ingredients that ensure effective learning and offers leaders step-by-step guidance on how they can achieve it in their own teams and organizations. The audiobook maps out the key stages of the learning journey and provides a comprehensive guide for team leaders and managers who want to improve learning in their teams. It also shares essential advice on the design and delivery of effective training programs, as well as a range of illuminating case studies drawn from real-life contexts.

The Stretch Zone is about being confident when and where it really matters. Anyone can be confident in their comfort zone, but it seldom matters. Confidence is an issue for everyone who has the courage to step outside their comfort zone and face difficult situations in the stretch zone. This inspirational guide will introduce you to a whole new way of thinking, turning outdated misconceptions about self-confidence completely on their head.

It Begs the Question is about dramatically improving team and personal performance, exerting less effort than you're investing today, and ensuring the sustainability of the improvements you make. Utilize the power of questions to develop the critical-thinking skills of your team so they are less dependent on you as the manager.

This is an engaging and insightful audiobook for the modern leader who just wants the best for their team, business, and customers.

Focusing on culture eliminates ineffective patterns, sets a more positive course, and then perpetuates that course - all on its own. That's the beauty of leading a culture instead of just a company, and that is exactly what The Culture Fix is designed to show you. In just 90 days, Will Scott pulls apart nine deeds in order to bring your company's culture alive and into a thriving, driven organism that goes beyond the four walls of your building.