Performance Management Leadership

As president and CEO of Scripps Health, one of America's most prestigious health systems, Chris Van Gorder presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. While hospitals and health systems nationwide have laid people off or are closing their doors, Scripps is financially healthy, has added thousands of employees (even with a no-layoff philosophy), and has developed a reputation as a top employer. What are the secrets to this remarkable story?

We need trusting, customer-supplier relationships now more than ever. Technology allows us to understand customers far better at a data level and gives us myriad new ways to communicate. But this explosion of data and technology also creates noise; noise we have to cut through to find trust. Trust. It sits at the heart of all strong relationships. It is no less so in customer relationships. And without trust, the sales process becomes transactional. The dynamics of a technology-based, fast-paced, commercially oriented world cause many salespeople to fall into the transactional-selling trap....

In the 21st Century, management is more about getting to know your people than being a taskmaster. It’s all about relationships, developing your people, and making them feel cared about with authenticity and genuine compassion. This 21st-century leadership fable will help you to clearly communicate what matters most; develop deep, meaningful connections with those around you; and much more. We all want to be effective, respected leaders and develop great people around us. The Greatest Motivational Tool presents a proven method that will do just that.

What’s your story? It’s a question human beings have been asking each other since we first gathered around a campfire. Millennia later, this human need for storytelling hasn’t changed. We communicate most effectively through our personal stories - and our professional success depends on it. This groundbreaking guide shows you how to tap into the timeless power of storytelling to transform your business.

There is greatness in all of us. The power to reach our full potential, regardless of our position or profession, is waiting to be unlocked. It just takes a clear path."The biggest obstacle - and opportunity, in performance isn’t knowing what to do; it’s about doing what we know.” says best-selling author and performance expert Alan Fine. “And what keeps us from doing what we know is interference. Identifying and reducing interference is necessary in order to capitalize on the skills, talents, and knowledge that already exist in each of us.”

Understand and decode the inner workings of great business teams with the more than 30 in-depth examples in Great Business Teams: Cracking the Code for Standout Performance. Author Howard Guttman examines and dissects teams at top-management, business-unit, and functional levels and isolates five key factors that drive team performance to offer you insight into the ways these teams achieve success.

Today's leaders know that speed and agility are the keys to any company's success, and yet many are frustrated that their organizations can't move fast enough to stay competitive. The typical chain of command is too slow; internal resources are too limited; people are already executing beyond normal expectations. As the pace accelerates, how do you inspire people's energy and creativity? How do you collaborate with customers, vendors, and partners to keep your organization on the cutting edge?

“Nothing happens until somebody sells something.” This is a quote attributed to many successful leaders from Henry Ford to Peter Drucker; and it’s a quote that should drive the priorities of your business. This book was written for those personally leading sales teams and for every leader who has salespeople anywhere in their organizational chart. This includes owners, company presidents, vice presidents, general managers, and everyone else with “manager” in their title. Ridiculously Simple Sales Management lays out, in plain language, everything a sales leader needs to quickly ...

When Denver Mayor Michael Hancock took office in 2011, he inherited an $80 million budget shortfall and a government workforce that had been through multiple rounds of cuts and furloughs. Morale was low. He needed a way to drive greater efficiencies, cost savings, and improved performance - and he had to do it in-house, on a shoe-string budget. Enter Peak Academy, the coaching and innovation program Mayor Hancock created to teach frontline city employees how to tackle small problems and deliver big results.

A humorous yet practical five-step guide to ridding ourselves - and our companies - of the bureaucratic bottlenecks and red tape that plague every office.

Learn how to enhance workforce performance, strengthen workforce retention, and better your leadership by cultivating and expanding on your company's culture with The Power of Company Culture.

James King draws on his 15 years of experience as a trusted advisor to some of the world's most elite and exclusive organizations, combined with cutting-edge scientific research, to reveal the foundational principles that are proven to drive elite performance. Accelerating Excellence will revolutionize the way you perceive excellence, potential, and talent, crushing some of the most entrenched assumptions along the way. You will emerge inspired about the possibility that exists before you, enriched with purpose, structure, and direction.

In The Storytelling Edge, the strategy minds behind Contently, the world renowned content marketing technology company, reveal their secrets that have helped award-winning brands to build relationships with millions of advocates and customers. Join as they dive into the neuroscience of storytelling, the elements of powerful stories, and methodologies to grow businesses through engaging and accountable content.

The power of uplift enables any organization to do more with less, beat the competition, and perform better than ever. Leaders who uplift their employees' passions, intellects, and commitments produce remarkable results. Based on original research from a seven-year global study, Uplifting Leadership reveals how leaders from diverse organizations inspired and uplifted their teams' performance.

While experiencing firsthand the chaos at Wisdom Health Care Center, Grace Holden, its new CEO, questions if she made the right decision in accepting the job. Yet Grace knows she couldn’t have turned it down. It was an opportunity she had worked for her entire career. Still, what she could not have anticipated was just how broken the culture was at the health care center. She quickly discovers Wisdom will challenge her in ways she never imagined. In The Wisdom Story, best-selling author Tim Burningham presents another compelling and enlightening leadership fable. Using his storytelling ...

Are you sick of feeling like the only one who really moves the needle forward in your business is you? Would your life change if you had A-Players showing up in your business every day, ready to solve problems, take work off your plate, and innovate? What would it mean to you if you had so much trust in your team members that you could actually work 40 hours a week and then be present at home (and finally take time for yourself, your family, and your LIFE)?

Bestselling author Christopher D. Connors delivers an invaluable, inspiring discussion of how to adapt to the rapidly changing rules of engagement in the modern workplace. You'll find out why so many employees feel disconnected from their leaders in today's remote and hybrid working environments and how to address that disconnect.

Whether you want to (1) blow the competition out of the water, (2) boost your confidence, or just (3) start winning more often, this audiobook will get you there. You will learn how to identify and remove any hindrances that may stand in your way and how to stride into each challenge, head up, with confidence and a strong desire to compete at your highest level.

Outperforming leaders are not born; they’re made. They hold exceptionally high standards, are able to persevere through change and conflict, and have the ability to consistently get the best out of others in working toward a common, shared goal. Outperform for Leaders is backed by sound science and research, dispels the myths around leadership, and details on what transformational leaders do differently - and better - to raise the “game” of others.

Looking to become a top change manager? Look no further than "Mastering the 14 Qualities: How to Become a Top Change Manager." Written by an experienced and expert change manager, this book is a comprehensive guide that covers everything you need to know to succeed in the field of change management. The book includes a detailed explanation of the ✓14 qualities that every top change manager should possess, as well as ✓a step-by-step guide for the change process. You will also learn about ✓major change management models and all major and important ✓tools and techniques used in the ...