Performance Management Leadership

Conquer the CPHQ Exam: Study Guide for the Certified Professional in Healthcare Quality Exam is your ultimate resource for mastering the CPHQ certification. This comprehensive guide covers all essential topics, including organizational leadership, health data analytics, performance and process improvement, and patient safety. Each chapter provides in-depth explanations, practical examples, and effective strategies designed to boost your understanding and confidence. Designed for both beginners and experienced professionals, this guide is tailored to meet your specific needs. It offers a ...

You have the formal education, the experience and maybe even the title. Yet, you crave additional development of your leadership skills - not just another business book or workshop, but something practical, actionable and real-world. The Complete Leader is for you. Randy Lisk and Ron Price combine experiences and tools gleaned from decades working with leaders from Fortune 100 companies to small businesses to present twenty-five modules in The Complete Leader.

What do astronauts, Olympic champions, and Nobel laureates do differently that allows them to achieve at such a high level? High achievers share the same four attributes: intrinsic motivation, perseverance, strong foundation, constantly learning through informal means. The key to their success is that they do all four of these things at the same time. Based on research and in-person interviews with astronauts, Nobel Prize winners, and Olympic champions, The Success Factor outlines the approach that individuals aspiring to improve their performance can adopt.

Managing a sales team is one of the most important and challenging positions in a company, and it requires a unique set of skills. Unfortunately, many sales managers spend much of their day putting out fires, and moving from problem to problem. Their days consist of an overwhelming number of activities, including responding to urgent requests from their bosses, resolving customer issues and complaints, and dealing with disgruntled employees.

There is greatness in all of us. The power to reach our full potential, regardless of our position or profession, is waiting to be unlocked. It just takes a clear path."The biggest obstacle - and opportunity, in performance isn’t knowing what to do; it’s about doing what we know.” says best-selling author and performance expert Alan Fine. “And what keeps us from doing what we know is interference. Identifying and reducing interference is necessary in order to capitalize on the skills, talents, and knowledge that already exist in each of us.”

People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.

Introducing "Leading with Excellence," your pivotal companion on the journey to optimal project management and team leadership. This eBook dives deep to provide invaluable insights into how successful teams function and how you, as a leader, can uplift your team's performance to new heights. "Leading with Excellence" handily breaks down the fundamentals of project management before seguing seamlessly into the premise of fostering high-performance teams. Savor the chance to explore varied aspects of team dynamics, understand their nuances, and master how to bring out the best in your team ...

Drive long-term profits and growth by making the company a place your employees love. In Great Company presents a practical approach to ensure that your employees perform at their highest possible levels. It's not about increasing salaries, offering huge bonuses, or investing in the latest employee engagement tools. The real answer is simpler, deeper, and longer-lasting: getting your people to love where they work.

A humorous yet practical five-step guide to ridding ourselves - and our companies - of the bureaucratic bottlenecks and red tape that plague every office.

Drawing on two decades of leadership and coaching research, Vallée and Bloom reveal the proven strategies behind the University of Windsor women’s basketball team’s transformation from last place to five-time national champions. Dare to Win bridges the gap between theory and practice, blending leadership insights, real-world examples, and Vallée’s experiences as both an academic researcher and a championship-winning coach. This invaluable resource is perfect for anyone seeking to build successful teams and elevate leadership, management, and coaching skills in sports and beyond.

Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. It's a cookie-cutter, fear-based, top-down approach that emphasizes negatives over positives and stifles healthy career conversations. It's never been shown to motivate anyone to do anything but try to avoid it, but nobody feels like they have any alternative. Tamra Chandler has one - and it works.

Resilience is not an innate character trait. Whether you’re in a leadership role or working as part of a team, you need to implement strategies that build and nurture resilience. You need a resilience plan. Award-winning mental health expert Marie-Hélène Pelletier draws on her clinical practice and extensive knowledge in therapeutics and business practices to explore how resilience is the best defense against burnout and how everyone can build it in themselves—not with a one-size-fits-all plan but with strategies to help you create a custom plan.

This new edition of this best-selling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.

How often have you heard someone with a commanding presence deliver a bold vision that turned out to be nothing more than rhetoric and hot air? All too often we mistake the appearance of leadership for the real deal. Without a doubt, intelligence, vision, and the ability to communicate are important. But something big is missing: the know-how of running a business—the capacity to take it in the right direction, do the right things, make the right decisions, deliver results, and leave the people and the business better off than they were before.

Top business thought leader David Burkus has mined the very best research on virtual teams and case studies of companies that have not just survived but thrived through remote work to provide managers with the field guide to leading remotely, packed with everyday examples and illuminating insights.

Using brilliantly simple math that illuminates universal emotional truths, Emotional Equations crystallizes some of life’s toughest challenges into manageable facets that listeners can see clearly—and bits they can control. Popular motivational speaker and best-selling author Chip Conley has created an exciting, new, immediately accessible visual lexicon for mastering the age of uncertainty. Making mathematics out of emotions may seem a counterintuitive idea, but it’s an inspiring and incredibly effective one in Chip Conley’s hands.

Unlock the secret to selling books using the power of the Tiktok app! In this guide, "Selling Books - Tiktok Marketing Mastery: Turn Views Into Sales," you'll discover how to leverage the fastest-growing social media platform to turn views into sales, build an engaged audience, and maximize your success in the world of selling online. This book will teach you how to craft viral content, reach your ideal readers, and create a buzz that translates into real profits. Dive into proven strategies and Tiktok techniques designed to skyrocket your sales—no matter your niche or experience level! ...

Culture is the foundation for success in any organization. It's no coincidence that the companies with the strongest cultures not only consistently top the leader boards of best places to work but also have the most engaged workforce, are the most in-demand employers, and have the strongest financial performance. The Power of Company Culture debunks the myth that a remarkable company culture is something that a business either has or hasn't and shows how any company of any size can implement and maintain a world-class culture for business success.

When Denver Mayor Michael Hancock took office in 2011, he inherited an $80 million budget shortfall and a government workforce that had been through multiple rounds of cuts and furloughs. Morale was low. He needed a way to drive greater efficiencies, cost savings, and improved performance - and he had to do it in-house, on a shoe-string budget. Enter Peak Academy, the coaching and innovation program Mayor Hancock created to teach frontline city employees how to tackle small problems and deliver big results.

Do you feel stressed and anxious when despite your best efforts, your leadership skills don't seem to make the impact you desire? Do you feel overwhelmed and confused why your team isn't performing at its best, even though you’ve tried everything you know? For most people, mastering leadership remains a challenge for a lifetime, because they look for solutions in the wrong places. They base their leadership success solely on traditional strategies or mimic the styles of others. They think effective leaders are born, not made, or that their leadership skills depend on certain conditions. ...