Performance Leadership

Are you building a typical team...or a high-performance tribe? The motivational power of the desire to belong is the key element for ensuring employee satisfaction and retention, as well as your company’s long-term success.

A novel about three women at turning points in their lives, and the one night that changes everything.

The Science Behind Success is the complete guide to delivering meaningful leadership in modern business. It is filled with eye-popping studies and practical tools that create immediate results from the frontline manager to the C-suite executive.

Leveraging her lifelong passion for high performance, Agnes Cserhati – a globally acclaimed performance coach and leadership expert – has distilled decades of experience working with some of the world's top leaders into the 12 key principles that unlock the secret to high performance. With razor-sharp precision, alongside her unrivalled ability to cut to the chase, Cserhati reveals actionable insights that will inspire, challenge, and motivate you to accelerate your success. Master pivotal shifts and strategies that distinguish exceptional leaders and reframe your perspective on success.

When you find your unique genius and purpose, what we'll call innate ability development occurs, and you build and live your life from that place. You literally light your life on fire and become a productivity powerhouse!

With Results, Not Reports, Peter Follows, CEO of Carpedia International, provides business leaders with a framework for lasting improvements in performance and profitability. Carpedia has a remarkable success rate in large-scale improvement programs, helping clients achieve their improvement goals over 90 percent of the time. In this book, Peter explains how to achieve sustainable improvement through the dynamic management of process, performance, and people, emphasizing that all three components have an interdependent relationship and that the key is to address them concurrently.

Leadership drives purpose, culture drives passion, and strategy drives performance. Together, the 3Ps—purpose, passion and performance—equal profit. And profit is the life-giving blood keeping the economy flowing and growing.

Over the last 15 years, Coaching and Mentoring has become the go-to guide for anyone looking to develop their coaching and mentoring skills at individual, team or organizational level. Clear and accessible, it uses practical tools and best practice to demonstrate how to relate theoretical models to specific situations to gain real benefits. Now in its 3rd edition, Coaching and Mentoring has been fully updated to cover the latest thinking and developments in this area including extended coverage of coaching supervision.

Activators are more than influencers; they are leaders who leverage neuroscience to energize and inspire their people, launching them toward their potential. The most successful leaders of the future will be those who know how to apply cutting-edge, brain-boosting principles to bring out the best in their people. Blending contemporary behavioral research and neuroscience, workplace psychologist and leadership expert Dr. Jason Jones, has created an innovative method to boost employee brainpower and performance.

Through meticulous research, assessment, and testing, Conchie and Dalton have built a database that predicts the talents and behaviours of the most successful leaders. In this book they present for the first time a scientific model that demystifies the aura and complexity surrounding high performing leaders.

Are you tolerating warm bodies doing just enough to get by, making repeated mistakes, and costing you thousands in re-work and overtime? Are you working 80+ hours per week to cover for roles that feel impossible to fill in your business? What if you could attract a steady stream of a-players, who eagerly take work off your plate, solve problems, and take great care of your clients? What if, because you have an a-team in place, you have such peace of mind that you take a 4 Week Vacation™? It’s possible. And it’s easier than you think.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Some people are natural leaders. Most aren't. Yet, as these folks get promoted, they find themselves in team-management roles. With little experience and minimal support from their organizations, they—and their teams—aren’t set up for success. With endless lessons learned over thirty years in the corporate and non-profit worlds, Kerry has developed a leadership approach grounded in empathy and focused on strategy.

Everyone, at some point in their life, will be asked to be a leader. Leadership skills are highly sought after by employers and are also essential to lasting success in business and life. But the problem with most leadership books is that they are just common knowledge, taken from other writers and not useful. This book presents proven skills and qualities that are tried and tested to help you develop into your greatest potential as a leader. Become more than just “the boss" people follow only because they have to. Instead master the ability to inspire and lead people.

How can women become effective leaders in large organizations without sacrificing who they are, as women and as mothers? This audiobook answers the question: They should live out the 10 characteristics of today's winning leaders. These characteristics - compassion, honesty, and authenticity, for example - were once seen as feminine weaknesses in the command-and-control corporate world. But today, in an inclusive and connected world, they define the leader who strengthens organizations rather than undermines them.

In an increasingly cost conscious world, control over your organisation's income and expenditure is vital. For most successful organisations this control begins with a Budgeting process that sets the scene and forms the basis for the business operation for the year ahead. But for many people budgeting is a time-consuming nuisance to be endured with as little patience and commitment as is possible, sometimes with little or no understanding of what it entails.

Focusing on culture eliminates ineffective patterns, sets a more positive course, and then perpetuates that course - all on its own. That's the beauty of leading a culture instead of just a company, and that is exactly what The Culture Fix is designed to show you. In just 90 days, Will Scott pulls apart nine deeds in order to bring your company's culture alive and into a thriving, driven organism that goes beyond the four walls of your building.

Bill Lucia and Deb Kelly embarked on a journey to transform their company. Together with the best executive team in the business, a workforce with unparalleled passion and commitment to serve, and a handful of really smart partners, they have proven that anything is possible when you truly unleash the power of your people. This book tells you how they did that and how you can too.

Most companies strive to attract talented people, retain them for years, watch them engage in their work and have them consistently perform at a high level. In order to achieve this, they spend significant time, money and resources providing their team with “learning and development” opportunities. Unfortunately, these initiatives rarely produce an ROI because they are not customized and personalized for each employee.

The hardest part of a manager’s job isn’t staying organized, meeting deliverable dates, or staying on budget. It’s dealing with people who are too comfortable doing things the way they’ve always been done and too afraid to do things differently. Treasurer, a courage-building pioneer, proposes a bold antidote: courage. With more courage, workers gain the confidence to take on harder projects, embrace company changes with more enthusiasm, and extend themselves in ways that will benefit their careers and their company.