Performance Leadership

Learn how to enhance workforce performance, strengthen workforce retention, and better your leadership by cultivating and expanding on your company's culture with The Power of Company Culture.

This isn’t just another career book. Elite Performance for Managers is a guide that delivers on its promise to revolutionize your professional journey. Talbot A. Stark uses his unique triad of experience in international finance, the US military, and Silicon Valley to share life-changing knowledge that challenges you to be accountable for your career and take control of your destiny.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Most companies strive to attract talented people, retain them for years, watch them engage in their work and have them consistently perform at a high level. In order to achieve this, they spend significant time, money and resources providing their team with “learning and development” opportunities. Unfortunately, these initiatives rarely produce an ROI because they are not customized and personalized for each employee.

As a leader, you face tough choices every day. The stakes are high, and a lack of clarity - with yourself, your team, and organizational focus - can be devastating. Debra Van Cleve’s The Clarity Effect: Simple Leadership Principles to Create a Culture of Purpose, Passion, and Performance provides business strategies and hands-on exercises, so you can elevate your leadership style, achieve high-performance teams, and create long-term organizational success.

High performing organizations see better results than their contemporaries and have more satisfied employees. This book clarifies this unique point in history where key technologies like AI, collaboration platforms, and low code development have converged to transform project and work management and provides practical strategies for seizing this moment to become a higher performing organization with happier people. In the ever-evolving landscape of business and technology, project management stands as a critical pillar, orchestrating the rhythm of progress and innovation.

Great teams don’t happen by accident—they’re built with intention. Leadership Unlocked delivers tactical strategies to align teams, set goals that actually get met, and create a culture of accountability and support. It’s the go-to manual for managers, new leaders, and professionals ready to make an impact. Set powerful goals that connect strategy to outcomes Improve team collaboration and communication Develop habits for leading with purpose and presence Identify and remove blocks to success (in yourself and others)You don’t need to be perfect to lead—you need to be intentional...

The Kaizen Method: Proven Lean Strategies to Boost Productivity, Eliminate Waste, and Create a High-Performance Culture is your essential guide to building a culture of continuous improvement—one small, strategic step at a time. Perfect for business leaders, entrepreneurs, team managers, and anyone committed to long-term success, this audiobook delivers practical insights and powerful strategies for transforming your organization from the inside out.

Dive into the universe of "Managerial Mastery," a comprehensive guide designed to take your leadership journey to unparalleled heights. Immerse yourself in a rich oasis of knowledge that transcends the ordinary and propels you into the realm of extraordinary management prowess. “Managerial Mastery” ushers in a new era of leadership, exploring the core qualities that define the exceptional leaders of today and the evolutionary paths of management styles that have shaped the corporate world. This blueprint for success delves into the interpersonal dynamics that make or break powerful ...

Are you highly motivated by the work you are doing? Are you are performing at your best? Are your employees highly motivated and performing at their best? For some people, Steve's book will be about helping organizations improve performance by tapping into the heart and soul of their employees. For others, it is a book about finding a place in this world where they can feel productive and alive, where what they do has meaning, satisfaction, and a sense of purpose and fulfillment. Others might apply what is learned to family and loved ones. Through Steve's book, you will learn concepts and ...

Activators are more than influencers; they are leaders who leverage neuroscience to energize and inspire their people, launching them toward their potential. The most successful leaders of the future will be those who know how to apply cutting-edge, brain-boosting principles to bring out the best in their people. Blending contemporary behavioral research and neuroscience, workplace psychologist and leadership expert Dr. Jason Jones, has created an innovative method to boost employee brainpower and performance.

It Begs the Question is about dramatically improving team and personal performance, exerting less effort than you're investing today, and ensuring the sustainability of the improvements you make. Utilize the power of questions to develop the critical-thinking skills of your team so they are less dependent on you as the manager.

Exception to the Rule links ancient wisdom with contemporary science on high performance, teamwork, and engagement. Building an organizational culture based on classical virtues - of trust, compassion, courage, justice, wisdom, temperance and hope - is both strategically smart and a better way to live. Exception to the Rule walks you through the steps of helping everyone in your organization focus on character defined by virtue.

As organizations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater. Cutting through the hype and dispelling the myths about EI, this practical, easy-to-use resource provides clear guidance, powerful tools, and actionable steps for developing and implementing EI in the workplace for immediate results.

Bill Lucia and Deb Kelly embarked on a journey to transform their company. Together with the best executive team in the business, a workforce with unparalleled passion and commitment to serve, and a handful of really smart partners, they have proven that anything is possible when you truly unleash the power of your people. This book tells you how they did that and how you can too.

In an increasingly cost conscious world, control over your organisation's income and expenditure is vital. For most successful organisations this control begins with a Budgeting process that sets the scene and forms the basis for the business operation for the year ahead. But for many people budgeting is a time-consuming nuisance to be endured with as little patience and commitment as is possible, sometimes with little or no understanding of what it entails.

Chances are, you’ve heard a variation of the saying, “We need to get on the same page.” Getting on the same page means making sure that you and whoever you’re collaborating with understand each other. But hidden within the accepted wisdom is a whole new meaning… In Getting on the Same Page, Steve Gran and Brian Cain introduce WorkExcellence, a method designed to empower everyone—from the C-suite to frontline employees. It provides strategies that foster collaboration and create lasting impact.

Leadership drives purpose, culture drives passion, and strategy drives performance. Together, the 3Ps—purpose, passion and performance—equal profit. And profit is the life-giving blood keeping the economy flowing and growing.

This book is for anyone who has an itch for more and is motivated to create new possibilities for their life and business. For Success Sake! is for the listener who wants to do the work to gain clarity, define what success means to them, and get motivated. This book takes the complexity of leading and simplifies it with tactical exercises and resources to teach you how to lead yourself first, to lead others and life with greater impact.

**Dive into the Digital Age with "Mastering the Virtual Workforce" - Your Guide to Excellence in the Remote Workplace!** In a world where the traditional office landscape has swiftly transformed, the need for adaptive strategies in managing a virtual workforce has become indispensable. "Mastering the Virtual Workforce" is your definitive guide to navigating the seas of remote work with confidence and finesse. Embark on a comprehensive journey through the critical facets of digital transformation in Chapter 1, where you'll unravel the evolution of remote work, assess its suitability for your...