Performance Leadership

Are you sharing too much—or not enough? In Manage Professional Vulnerability, you’ll discover how to navigate the fine line between openness and discretion—ensuring trust, psychological safety, and performance without exposing yourself to unnecessary risks. This book isn’t about suppressing emotions; it’s about sharing thoughtfully, like a skilled communicator who knows when, how, and with whom to be vulnerable. Learn how to: • Recognize when vulnerability fosters trust—and when it makes you a target. • Develop thoughtful transparency without oversharing. • Build ...

As a leader, you face tough choices every day. The stakes are high, and a lack of clarity - with yourself, your team, and organizational focus - can be devastating. Debra Van Cleve’s The Clarity Effect: Simple Leadership Principles to Create a Culture of Purpose, Passion, and Performance provides business strategies and hands-on exercises, so you can elevate your leadership style, achieve high-performance teams, and create long-term organizational success.

Do you hope to be coached or be a great coach? Or wish that your organization could execute its coaching mandate? Mark Colgate's 8 Moments of Power is the missing piece for those hoping to orchestrate a coaching change. In this engaging book, Colgate takes us on a journey with humorous stories, case studies, and pragmatic frameworks, while examining how organizations can create a coaching system that designs for, and delivers, continuous feedback that simultaneously increases employee and customer engagement.

Great teams don’t happen by accident—they’re built with intention. Leadership Unlocked delivers tactical strategies to align teams, set goals that actually get met, and create a culture of accountability and support. It’s the go-to manual for managers, new leaders, and professionals ready to make an impact. Set powerful goals that connect strategy to outcomes Improve team collaboration and communication Develop habits for leading with purpose and presence Identify and remove blocks to success (in yourself and others)You don’t need to be perfect to lead—you need to be intentional...

The Kaizen Method: Proven Lean Strategies to Boost Productivity, Eliminate Waste, and Create a High-Performance Culture is your essential guide to building a culture of continuous improvement—one small, strategic step at a time. Perfect for business leaders, entrepreneurs, team managers, and anyone committed to long-term success, this audiobook delivers practical insights and powerful strategies for transforming your organization from the inside out.

This is an engaging and insightful audiobook for the modern leader who just wants the best for their team, business, and customers.

High performing organizations see better results than their contemporaries and have more satisfied employees. This book clarifies this unique point in history where key technologies like AI, collaboration platforms, and low code development have converged to transform project and work management and provides practical strategies for seizing this moment to become a higher performing organization with happier people. In the ever-evolving landscape of business and technology, project management stands as a critical pillar, orchestrating the rhythm of progress and innovation.

Dive into the universe of "Managerial Mastery," a comprehensive guide designed to take your leadership journey to unparalleled heights. Immerse yourself in a rich oasis of knowledge that transcends the ordinary and propels you into the realm of extraordinary management prowess. “Managerial Mastery” ushers in a new era of leadership, exploring the core qualities that define the exceptional leaders of today and the evolutionary paths of management styles that have shaped the corporate world. This blueprint for success delves into the interpersonal dynamics that make or break powerful ...

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

In the book, you'll learn how the world’s best charitable organizations employ lean risk management to prioritize, mitigate, and eliminate the most significant risks facing nonprofits today.

Are you highly motivated by the work you are doing? Are you are performing at your best? Are your employees highly motivated and performing at their best? For some people, Steve's book will be about helping organizations improve performance by tapping into the heart and soul of their employees. For others, it is a book about finding a place in this world where they can feel productive and alive, where what they do has meaning, satisfaction, and a sense of purpose and fulfillment. Others might apply what is learned to family and loved ones. Through Steve's book, you will learn concepts and ...

In an increasingly cost conscious world, control over your organisation's income and expenditure is vital. For most successful organisations this control begins with a Budgeting process that sets the scene and forms the basis for the business operation for the year ahead. But for many people budgeting is a time-consuming nuisance to be endured with as little patience and commitment as is possible, sometimes with little or no understanding of what it entails.

Expanding on The Core Protocols, this audiobook is a road map for anyone who wants to lead or participate fully in the greatest team experience of their lives. It is short and practical, focused on implementation and tactics for making changes to bring about effective results fast.

Bill Lucia and Deb Kelly embarked on a journey to transform their company. Together with the best executive team in the business, a workforce with unparalleled passion and commitment to serve, and a handful of really smart partners, they have proven that anything is possible when you truly unleash the power of your people. This book tells you how they did that and how you can too.

We need trusting, customer-supplier relationships now more than ever. Technology allows us to understand customers far better at a data level and gives us myriad new ways to communicate. But this explosion of data and technology also creates noise; noise we have to cut through to find trust. Trust. It sits at the heart of all strong relationships. It is no less so in customer relationships. And without trust, the sales process becomes transactional. The dynamics of a technology-based, fast-paced, commercially oriented world cause many salespeople to fall into the transactional-selling trap....

Chances are, you’ve heard a variation of the saying, “We need to get on the same page.” Getting on the same page means making sure that you and whoever you’re collaborating with understand each other. But hidden within the accepted wisdom is a whole new meaning… In Getting on the Same Page, Steve Gran and Brian Cain introduce WorkExcellence, a method designed to empower everyone—from the C-suite to frontline employees. It provides strategies that foster collaboration and create lasting impact.

Everyone, at some point in their life, will be asked to be a leader. Leadership skills are highly sought after by employers and are also essential to lasting success in business and life. But the problem with most leadership books is that they are just common knowledge, taken from other writers and not useful. This book presents proven skills and qualities that are tried and tested to help you develop into your greatest potential as a leader. Become more than just “the boss" people follow only because they have to. Instead master the ability to inspire and lead people.

This book is for anyone who has an itch for more and is motivated to create new possibilities for their life and business. For Success Sake! is for the listener who wants to do the work to gain clarity, define what success means to them, and get motivated. This book takes the complexity of leading and simplifies it with tactical exercises and resources to teach you how to lead yourself first, to lead others and life with greater impact.

As organizations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater. Cutting through the hype and dispelling the myths about EI, this practical, easy-to-use resource provides clear guidance, powerful tools, and actionable steps for developing and implementing EI in the workplace for immediate results.

Are you inspiring with power—or controlling with fear? Courage at work isn’t about being the loudest voice—it’s about making bold yet thoughtful choices that drive success. Whether you’re a young professional finding your voice, a mid-level manager balancing authority with empathy, or a senior leader shaping workplace culture, mastering courage is essential for impact. Learn how to: Speak up with confidence—without being aggressive or passive. Make tough decisions with integrity—even in high-stakes situations. Foster psychological safety and inclusion in your team. Handle ...