Performance Leadership

Future Brain is the busy professional's secret weapon for boosting mastery, efficiency, and productivity to gain that coveted competitive edge - in business and in life. Designed to be implemented at the individual, team, or organizational level, this in-depth, step-by-step framework leverages neuro-scientific principles to help you develop a solid, habit-changing plan for building and maintaining brain fitness and healthy behaviors.

In The Ask Framework, executive coach Carole Stizza walks listeners through how to gain positive, productive feedback from their supervisors, coworkers, and team members. With the right kind of responses, you can understand your strengths and discover your talents, leading to better job performance, more focused leadership, and greater career success.

Some people are born with a natural 'go-get-'em' approach. For most of us, however, selling does not come naturally. This book demystifies the art of getting people to buy - whether it is as simple as convincing your friends to agree to your restaurant recommendation, or as complex as getting people to buy your million- dollar proposal at work. The book is a toolkit for self-exploration, analysis, learning and action plan development framed in a 5-week programme for building your unique sales self.

Exception to the Rule links ancient wisdom with contemporary science on high performance, teamwork, and engagement. Building an organizational culture based on classical virtues - of trust, compassion, courage, justice, wisdom, temperance and hope - is both strategically smart and a better way to live. Exception to the Rule walks you through the steps of helping everyone in your organization focus on character defined by virtue.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

In Beyond the Game, Komori provides a toolbox for those who aspire to lead successful teams. Coaches, he says, strive to improve themselves first, to provide a foundation for instilling greatness in others. Smart coaches pay attention to what Komori calls the Three Cs of Leadership: Choices, Communication, and Culture. Komori also teaches the Six Keys for Peak Performance and how to focus on and apply these areas to achieve the most and excel in life. He offers advice in direct, straightforward terms and draws examples from his decades as a championship-winning tennis coach.

Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up.

Are you building a typical team...or a high-performance tribe? The motivational power of the desire to belong is the key element for ensuring employee satisfaction and retention, as well as your company’s long-term success.

I am comedian/author/dudeman Marshall Chiles, and I will show you step-by-step proven methodologies to help add humor to your presentations in order to increase your persuasion and maximize your impact.

Bill Lucia and Deb Kelly embarked on a journey to transform their company. Together with the best executive team in the business, a workforce with unparalleled passion and commitment to serve, and a handful of really smart partners, they have proven that anything is possible when you truly unleash the power of your people. This book tells you how they did that and how you can too.

The second in the Enhanced Series, Enhanced Executive Performance is quickly becoming the "how to" guide of becoming the type of executive many dream to be. It picks up where Enhanced Life Performance leaves off. Enhanced Executive Performance takes that state of well-being to executive leadership conference rooms, board rooms, and offices of the world. Want to execute at work like never before and do so while maintaining a near constant state of fulfillment? Then Enhanced Executive Performance is a must listen for you.

Chances are, you’ve heard a variation of the saying, “We need to get on the same page.” Getting on the same page means making sure that you and whoever you’re collaborating with understand each other. But hidden within the accepted wisdom is a whole new meaning… In Getting on the Same Page, Steve Gran and Brian Cain introduce WorkExcellence, a method designed to empower everyone—from the C-suite to frontline employees. It provides strategies that foster collaboration and create lasting impact.

This is the first comprehensive practical book on developing emotional resilience. Pressure, stress and annoying problems are all part of life, especially at work. By developing your emotional resilience you can be bulletproof, prepare yourself against even the most challenging situations, and focus fully on achieving your goals, getting things done, moving ahead and being the best you can be.

The Unnoticed Advantage: The Secret requirement that Organizations, teams, and Athletes need to perform at their Peak Potential before Sports Psychology, Leadership Skills, Strength Training, Team Building, and Teamwork will even work. So many teams and athletes are capable of so much more and just need the right system to bring it out. There are so many great ideas in sports psychology that could work wonders but are not working because certain small distinctions are not being made. There is a big difference between explanations and accessing an idea. Most sports psychologist are masters ...

In The Adventure of Sustainable Performance, the authors share their many years of experience serving clients and driving performance as the world transitions to a net zero carbon future. A future that uses resources sustainably and that seeks social justice. Perfect for executives, managers, directors, and other business leaders, The Adventure of Sustainable Performance is an actionable guidebook for the implementation of value-add sustainability programs.

Leadership Results explores the fall of traditional leadership thinking and the struggling multibillion-dollar leadership development industry that is failing to deliver results, and explains the mindset, skills, ways of being, and methods that will get results in the evolving paradigm. The Leadership Results model is practical and predictive, providing a way forward for companies seeking to build sustainable leadership capacity, develop individual leaders, boost employee engagement, and deliver breakthrough results through shared and collective leadership.

Internationally renowned business guru, Bill Schwarz explores the way organizations work, the impact of human nature's reactive state, the governing principles that determine why a company believes the way it does.

Expanding on The Core Protocols, this audiobook is a road map for anyone who wants to lead or participate fully in the greatest team experience of their lives. It is short and practical, focused on implementation and tactics for making changes to bring about effective results fast.

Companies need to grow, innovate, and adapt to changing needs. But stressed-out employees rarely go the extra mile, chaos rarely produces agility or speed, and it’s hard innovate or grow while bleeding talent to turnover and quiet quitting. This is how change stymies the very progress that it seeks. Drawing on decades spent leading HR operations at Deloitte and Cisco, Ashley Goodall explores the essential nature of human performance and offers a radical new alternative to the constant turbulence that defines corporate life.

Do you hope to be coached or be a great coach? Or wish that your organization could execute its coaching mandate? Mark Colgate's 8 Moments of Power is the missing piece for those hoping to orchestrate a coaching change. In this engaging book, Colgate takes us on a journey with humorous stories, case studies, and pragmatic frameworks, while examining how organizations can create a coaching system that designs for, and delivers, continuous feedback that simultaneously increases employee and customer engagement.