Patient Relationship

Research shows that nothing impacts patient experiences more than the quality of communication. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships - between patients and providers, as well as among providers - at the center of care. Now, for the first time, ACH's proven and effective methodology is detailed in this invaluable step-by-step guide.

Drawing on his experience as a 30-year survivor of a "terminal" cancer diagnosis and his training as a licensed psychologist, Neil Fiore provides deep insight and practical tools. Wise and compassionate, this audio book shows patients and their families how to work with medical caregivers, communicate with each other, and overcome feelings of helplessness.

If you’re a parent who yells and screams at your children on a daily basis and constantly feels like you’re at your wits end, it’s time to find a new communication strategy that is not only more effective, but also won’t make your blood pressure skyrocket. Kids can be downright frustrating. They don’t like to listen, they know exactly how to push your buttons, and they even seem to get some sort of pleasure from driving you up the wall.

Audrey and Ivy, determined to bring their fellow student Lola Radcliffe's killer to justice, find themselves in the middle of another mystery when a friend disappears in suspicious circumstances. Their only clue is a mysterious card left by the enigmatic Magpie Society. With time running out and the police baffled, Audrey and Ivy must delve deeper than ever into the dark secrets that their school is hiding. But someone is playing a deadly game. And to beat them, Audrey and Ivy have to start rewriting the rules....

⭑⭑⭑⭑⭑ This was a perfect story for now, due to the virus pandemic. I could really relate to the story and some of the issues that the isolation has caused. - Amazon Reviewer ⭑⭑⭑⭑⭑ Al Macy voiced many of the fears I'm experiencing, strictly sheltering from COVID-19. It helps to see them in writing & know that I am not alone! - Amazon Reviewer Attorney Garrett Goodlove has a strong bond with his twin sister, Carly. They’re soul mates. Doesn’t mean they always get along. Over the years, Garrett has found that the only way to tolerate his reckless and headstrong sibling ...

#1 Amazon Bestselling Book! Don't let your competitors beat you to this powerful, game-changing book! Who Is This For? If you are in business as a Healthcare Provider, a Medical Clinic, a Diagnostic Center, a Healthcare Manager, a Front Office Team Member, Back Office Medical Assistant, Supervisor, Medical Biller, or someone who interacts directly with patients, AND… • You’re sick and tired of losing valuable patients • You’ve had enough of the gut-wrenching stress and dejection every time patients leave your practice • You want to halt the trend of finding out that your angry ...

In over 30 years as a physician, Dr. Francisco Torres has seen the face of medicine change. He has authored books exploring the connection between genetics, lifestyle, and wellness and a memoir covering his colorful family background and his struggle with anxiety and body image issues. Since the COVID-19 pandemic, Dr. Torres’ essays about the art and science of medicine have been a regular feature on the medical websites KevinMD and Doximity. Now, he presents all of these essays in one collection documenting his reflections as an experienced physician practicing medicine through COVID-19,...

In this book, journalist Sheryl Jedlinski tells the story of her 20-year journey with Parkinson’s disease in a way that empowers readers to face this degenerative neurological disease with courage, grace, and dignity. Sharing the knowledge, coping strategies, and experiences that have helped her live well with Parkinson’s, Sheryl offers fellow patients insights that they crave, but rarely receive. She also uses her humorous adventures to address adjustments that must be made to enjoy a full, productive life. Told through entertaining stories, this clever, creative read can benefit ...

Introducing The Disrespectful Relationship Between Doctors and Their Patients, an empowering guide that offers the right tools and guidance to help transform your fragile patient-doctor relationship into a more harmonious one for an easier and smoother healthcare journey.

Echoing an enduring message of rare vulnerability and uplifting positivity, On the Other Side of Terminal is a powerful book that shares author Allen Chankowsky’s inspiring and deeply authentic account of his 30-year relationship with cancer. Shattering all expectations, Allen bravely exposes the depths in which he struggled to overcome his rare form of stage-4 cancer. With a palpable sense of unmistakable urgency, his unique style skillfully illuminates the emotional strength it takes to manage the realities of living with a world-crushing diagnosis.

Can you be a faithful Christian without waiting while your husband cheats? Yes. Patience alone won’t restore your marriage—God calls us to act, not just wait for Him to fix things. This audiobook teaches boundaries and behaviors that prevent and end affairs while strengthening your marriage.

There is something about the number 3. The Ancient Greeks believed 3 was the perfect number, and in China 3 has always been a lucky number, and they know a thing or two. Most religions also have 3 this and 3 that and, of course, in these more modern times, three’s a crowd may be too many, except when it’s a ménage à trois. It seems good things usually come in threes. Whatever history and culture says WE think 3, a hat-trick of stories, is a great number to explore themes and literary avenues that classic authors were so adept at creating.

In Communication the Cleveland Clinic Way, Dr. Adrienne Boissy and her team tell the story of how Cleveland Clinic created and applied the R.E.D.E. to Communicate: Foundations of Healthcare program, making the world-renowned hospital system a leader in relationship-centered care. They provide a step-by-step guide for health-care leaders and decision-makers to design, develop, and implement communication skills training in their own institutions.

Hurry Down Sunshine tells the story of the extraordinary summer when, at the age of 15, Michael Greenberg's daughter was struck mad. It begins with Sally's sudden visionary crack-up on the streets of Greenwich Village, and continues, among other places, in the out-of-time world of a Manhattan psychiatric ward during the city's most sweltering months.

People all over the world have learned to be more present parents and reduce the stress of parenting. The trouble with effective parenting is most people believe it is impossible to do or that they have to be perfect to be a good parent.

Are you a new parent who needs a guide on parenting, or are you already a parent and just want to ensure you are on the right parenting path? This audiobook covers topics that no one teaches and sets you on the right path to being a calm and patient parent.

Dr. Johannes Veldhuis is a retired endocrinologist who dedicated 54 years to medical studies, patient care, medical research and teaching in both academic and private sectors. Inspired by the challenges of an academic medical career, he turned to the Judeo-Christian scriptures, crafting daily devotions to share words of life, light, mercy and truth with a broader audience across 10 volumes of inspiration.

He loved his parents, and while they had seemed tough growing up…it was their pushing that made him try new things and take on new adventures. The Dumont Island Boarding House is located in Michigan’s Upper Peninsula and is only accessible by car ferry. Most roads on the island are gravel, though the main road that travels down the middle of the island is paved. There are conveniences such as a general store, post office, souvenir shops, café, and a post office on the island, as well as a few cottages spaced along the amazing coastline. The boarding house sits on the far side of the ...

Dr. Robert Carter rose from poverty in a small rural town to become one of the most respected cardiologists of his generation. Guided by a rare mix of scientific precision and theological insight, he believed medicine could mend more than just bodies; it could reach the soul. But at the peak of his career, an unexpected accident changes everything. Faced with devastating physical and emotional setbacks, Carter must confront the one patient he’s never been able to treat: himself. What follows is a profound journey of recovery, faith, and rediscovery. In retirement, Carter finds new purpose...

Every parent will agree if you tell them that parenting is an emotional roller coaster. You love your kids so much, but caring for them can be frustrating and even “scary”. When you’re a parent who is trying to console a screaming kid in a convenience store, every possible action you take at that moment creates a big impact on the child. A young kid’s brain is still in the process of growing, so as a parent, you have to be very careful with how you discipline your kids.