Organizational Development Leadership

With the help of practical examples, 60 innovative ideas, and two well researched case studies, Naomi Mc Laughlan has taken great effort to cover this huge field of environmental and society friendly business strategy approach. Furthermore, you will learn about the value chain and your customer's journey, and how you can adapt your business to reduce any form of waste in the chapter on lean management.

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.