Management Techniques

"false hustle": Transforming Customer Experience from Illusion to Impact In the high-stakes world of modern business, where customer loyalty is the linchpin of success, contact centers stand as the unsung heroes. Yet, despite their critical role, many centers unknowingly sabotage their efforts through a phenomenon known as "false hustle", the misguided pursuit of efficiency at the expense of genuine customer satisfaction. In false hustle, Tom Laird, CEO of Expivia and OttoQA, brings over three decades of industry expertise to light, offering a revolutionary approach to customer experience (...

This book bundle aims to gather knowledge about various proven willpower and negotiation techniques and deliver it to you in a practical, easy to understand, and actionable manner. Use it like you would use an instruction manual, for simply listening to it is not doing justice to yourself. When you understand the sciences and art of willpower and negotiation, it is easier to use them to create a life of your dreams. The concept of willpower alone has grown leaps and bounds in the last few decades.

Strategic Management in 100 Minutes In sprint with fun to the point for all Long distance for all is out! Our time is characterised by speed, speediness and breathtaking progress. In-depth knowledge is increasingly reserved for specialists. The number of complex texts on the subject of strategic management is overwhelming. This book is different: with 100 pages, it is condensed to the point and written in an extremely accessible way. It is aimed at interested young people, students of all fields of study, people in practice, entrepreneurs and anyone who wants to keep an eye on the big ...

Unlock next-level leadership success with just 7 transformative essentials – even if you’ve struggled in your managerial role before. Are you overwhelmed by the challenges of navigating change, fostering diversity, and boosting team productivity? Struggling to balance personal leadership growth and managing a high-performing team? You're not alone. Many managers face these same hurdles. But what if you could turn these struggles into strategic steps toward impactful leadership?

Do you feel stressed and anxious when despite your best efforts, your leadership skills don't seem to make the impact you desire? Do you feel overwhelmed and confused why your team isn't performing at its best, even though you’ve tried everything you know? For most people, mastering leadership remains a challenge for a lifetime, because they look for solutions in the wrong places. They base their leadership success solely on traditional strategies or mimic the styles of others. They think effective leaders are born, not made, or that their leadership skills depend on certain conditions. ...

"The Procrastinator's Guide to Productivity" isn't just another self-help book. It's an honest, compassionate mirror that invites you to reflect on the obstacles that have held you back, despite your numerous attempts at different techniques. This book isn't just a mere collection of strategies—it's your arsenal of weapons against procrastination, helping you become the best version of yourself.

Con técnicas, ejercicios y ejemplos concretos, este libro te invita a buscar un equilibrio entre todos los aspectos de tu existencia. Martina Rua y Pablo Martín Fernández, especialistas en productividad, proponen hackear tu vida con herramientas novedosas para adueñarte de tu tiempo y disfrutar más de todo lo que te hace feliz. Queremos poder hacer lo que nos gusta, pero nuestras múltiples obligaciones parecen impedirlo. La revolución industrial prometió que las máquinas traerían consigo jornadas laborales de menos horas y más tiempo para el ocio.

This guide will walk you step by step through all the essential phases of developing a results driven marketing budget. Resource allocation is a critical part of any marketing plan. To simplify budget preparation, it is recommended that investments in labor, material and services be broken down into the five Ps of marketing: Product - The item or service you have to sell. Price - The amount of money you ask your customer to pay for your product. Place - Where a product is now and how it is transported to your customer. Promotion - The advertising and publicity neces sary to complete a ...

Achieve restful nights and energized days in just a few weeks, even if you've battled insomnia for years. Do you find yourself lying awake in bed, unable to calm the racing thoughts that plague your mind? Have you tried countless remedies, only to still wake up feeling exhausted and irritable? Does the fear of another sleepless night fill you with dread? If you answered "yes" to any of these questions, you’re not alone. Many adults experience the same struggles, but there’s hope.

In business, projects consume the everyday work-life and many times – overcoming the necessary hurdles and planning needed for project success can be a process that needs a clever set of steps. Therefore, in this guide are some tips for dealing with several project minded items. Amongst others – the topics reviewed are: control item flow within a project, enterprise social pilot, how to find employees, project approach, project execution, project management methodology tools and techniques, quality attributes and team planning.

Memory master Michael Tipper guides you through his tried-and-tested techniques to boost your powers of memorization to astonishing new levels. Make forgetting a thing of the past. By following the wealth of easy techniques presented in Instant Recall, your memory will soon be in tip-top condition, and you will find confidence and success.

"Investing Beyond the Basics: Strategies for Success" is your essential guide to elevating your investment knowledge and unleashing your full potential as an investor. This three-chapter book takes you on a journey into the world of advanced investing, offering insights into a wide range of investment vehicles and sophisticated strategies. Whether you're a seasoned investor looking to diversify your portfolio or a newcomer eager to explore the advanced aspects of investing, this book provides the knowledge and tools you need to succeed. This book is designed to empower you with the skills ...

Mindfulness: How to Declutter Your Mind reveals a set of simple yet powerful practices that you can incorporate into daily life to help break the cycle of anxiety, stress, unhappiness, and exhaustion. It promotes the kind of happiness and peace that gets into your bones. It seeps into everything you do and helps you meet the worst that life throws at you with new courage.

You might've talked about innovation with your IT department or software development agency lately and the words "design thinking" were surely mentioned. So what is it? Just another piece of business jargon to add to your arsenal or a useful tool? Or maybe even an overestimated hype? Nowadays every organization or business runs into a myriad of problems as business models become increasingly more complex. Globalization and advances in communication and technology, all add up to creating unique opportunities but also new challenges that are not easy to solve applying the old tested methods.

Do you experience stress? Can’t go to sleep? Wake up, in the middle of the night and can’t go back to sleep? Wake up, too early in the morning? With this fast listen (10 minutes) audiobook you can learn how and start doing this technique fast! Right now! No need to listen to a long book and spend an hour or more listening to learn the information that you are looking for. No need to watch an advertisement, offering information, only to find out that they are trying to sell you something! It is easy to learn and you can listen as you go through the process and start using it right now!

Are you drowning in student loans and struggling to see a way out? Imagine a future where you're debt-free and financially secure—it's closer than you think! Debt Reduction for Students: Smart Techniques to Pay Off Student Loans and Start Your Financial Journey is your ultimate guide to mastering student loan debt management and achieving financial freedom. This comprehensive book is packed with practical advice, real-life success stories, and proven strategies to help you take control of your student loans and build a strong financial foundation. From understanding loan terms and ...

Are you about to start studying and are you already feeling a good dose of creeping overwhelm in addition to anticipation at the thought of it? Have you just started and need some guidance on how to balance your studies and your free time as well as possible? Have you been wishing for a fresh start for a long time because the recurring cycle of motivation, procrastination and stressful learning is draining you? Do you no longer know what your real problem is and how to tackle it? Don't despair yet, because the knowledge you'll gain in this book can turn your entire studies upside down.

Are you overwhelmed by a cluttered workspace and a scattered mind? In Clear Desk, Clear Mind, Hayden Crosswell offers a transformative guide to reclaiming your focus, energy, and confidence through the art of decluttering. This book provides practical strategies to organize your physical and digital spaces, manage your time effectively, and foster a calm, productive work environment. Inside, you’ll discover: Step-by-step methods to declutter your workspace Techniques to enhance mental clarity and reduce stress Time management tips to boost productivity Mindfulness practices for sustained ...

Sierra Nice, a trusted authority since 2014 brings years of dedicated study and practical experience to empower parents in overcoming the challenges of managing their children's anger. This comprehensive guide is not just a book; it's your ally in navigating the complexities of childhood anger. Inside, Sierra explores the roots of childhood anger, the psychology behind it, and provides effective communication techniques.

Do you often look at how your organization runs its projects and wish things could be done better? Are you a project manager who is tired of poor planning and organization of projects? You are about to learn exactly what it takes to become one of the most effective and efficient project managers around!