Management Problem Solving

Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation.

One out of every five people in the workplace can be difficult to deal with. This program identifies the most troublesome personalities and shows you how to handle them - both tactfully and effectively. You will learn how to: confront "backstabbers" who undermine team efforts, deflect co-workers who put their social needs above their work, motivate a "deadweight" to meet the needs of your team, and more. Learn tips and techniques to deal with the most common types of problem behavior.

One of the nation's leading psychologists asks why today's corporate leaders desire but reject creative solutions - and finds some surprising conclusions.

LEGO is one of the world's best-loved and most familiar brands, adored by generations of children. What is less well known, though, is how close this iconic company came to total collapse in 2003. Brick by Brick is the compelling story of a Danish family-owned company that enjoyed decades of success before its inability to keep in step with a rapidly changing market brought it crashing to earth. It's also the story of an extraordinary recovery.

The Innovative Team is an engaging business fable that reveals the impact our underlying work style preferences have on our teams and their results. The authors present a breakthrough thinking process for developing successful teams. They introduce a uniquely effective set of tools built on FourSight, a measure of problem-solving preferences field-tested by top consultants, which can help anyone from professionals to novices solve problems and achieve performance breakthroughs.

Decision Making for Dummies is a candid resource that helps leaders understand the impact of their choices, not only on business, but also on their credibility and reputation. Designed for managers, business owners, and anyone else who makes tough decisions on a daily basis, this guide helps you figure out if the decisions you're making are the right ones.

Ever notice how no one likes to be sold, but most of us enjoy buying stuff? Where is the disconnect? In a business world that rapidly and exponentially adapts to change, our selling methods fail to keep up with human expectations. The Pirate's Guide to Sales uniquely blends years of selling concepts with real-world experience in a framework anyone can learn. We'd like you to think of it as a "pirate's guide" as it distills all the best research and real-world sales experiences in one easy, "how to" audiobook with lessons from only the best!

This book draws on the insights of the author's earlier book, Lessons from Mars, providing a set of the powerful tools and exercises developed within the Mars Corporation to create high performance teams. These tools have been adapted for teams suddenly forced to work apart, in many cases for the first time. These simple secrets and tested techniques have been used by thousands of teams who know that creating a foundation of team identity and shared meaning makes them resilient, even in a time of crisis.

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.

Technology thought leader and organizational architect Matt K. Parker breaks down the counterintuitive principles and practices that radically collaborative organizations thrive on. By combining the latest insights from organizational science, sociology, and psychology, he illuminates four imperatives that all radically collaborative organizations must embrace in order to succeed: team autonomy, managerial devolution, deficiency gratification, and candid vulnerability.

Unleash Your Team's Full Potential: Transform Ordinary Groups into Unstoppable Powerhouses with the Ultimate High-Performance Playbook! Introducing "The High-Performance Culture Playbook: Unlocking the Secrets of Highly Successful Groups and Winning Teams" by renowned management consultant Sam Schreim. With over two decades of experience, Schreim is the go-to expert for creating high-performance cultures, and in his latest book, he shares his wealth of knowledge and provides actionable tools that will elevate your team's performance. Do you feel frustrated with your team's performance, ...

Based on breakthrough research, field testing, and proven best-practices, the thought-leading vision described by Gary Harpst in Six Disciplines Execution Revolution sets a new course for how small and midsized businesses can finally confront the never-ending challenge of executing strategy.

In Truth: How the Many Sides to Every Story Shape Our Reality, Hector Macdonald explores how truth is used and abused in politics, business, the media and everyday life. He shows how a clearer understanding of truth's many faces renders us better able to navigate our world and more influential within it. Combining great storytelling with practical takeaways and a litany of fascinating, funny, and insightful case studies, Truth is a sobering and engaging listen about how profoundly our mindsets and actions are influenced by the truths that those around us choose to tell.

I have been in hospitality management for over 40 years and have been “mismanaging” my own life for over 60. Management One-Point-Oh is the culmination of what I have learned and what I have not learned. It's about both. I wrote it mostly for fun but also with the aim of saving some folks, particularly young managers, from themselves and to describe, in simple detail, what I think are the primary differences between bad, good, and great managers.

In The Crisis Turnaround, Jeff Hilimire shares 20+ years of success launching and building fast-growing businesses to teach other leaders how to strategically embrace any challenge, so they can not only survive a crisis but thrive while doing it.

They're Your Rules, Break Them! offers 50 innovative ways of looking at your business as a long-term, dynamic, progressive entity. Here you will find 50 ways to ditch the atrophying forces and create an exponentially achieving, high-performance culture in your organization. Disruption is everywhere. Rather than suffering its blows, what if you could institutionalize it into your business? What if, rather than being rigid and rule-bound, you could make your business "ever changing" within?

The media is saturated with images of leaders as powerful, headstrong individuals who are certain of their position and willing to do whatever it takes to achieve their organizational goals or personal ambitions. In reality, far too often, a leader’s ego gets in the way of sound decision-making, adversely affecting the organization and the individuals involved. This insightful book, based on cutting-edge research, advances a new model for understanding effective leadership.

What sets apart people like Albert Einstein, Thomas Edison, Plato, Elon Musk, and Oprah Winfrey? Is it riches, education, geography, opportunity, or something else? Perhaps it was their ability to control their thoughts and harness them for powerful action. Perhaps they figured out that they could change the world by first changing their minds. Dr. Don Hooper certainly thinks so. And lucky for us, he can show us how.

Remember when you thought owning your own business was going to be fun and help you change the world? Then, somewhere along the line, your business became just hard work and wasn't fun at all. You're not alone, and it doesn't have to be that way. Alison Donaghey offers a way to reclaim your business by using a new way of thinking to improve your customer experience, staff contribution, and community involvement.

Steve Jobs, Jeff Bezos, the school teacher next door who amassed a million-dollar fortune.... Did these people succeed because they were more motivated or because they were more disciplined? The answer to both questions is yes - but not in the ways you might think. Anyone can achieve extraordinary things. The secret is setting goals that test the very limits of your abilities. In Hard Goals, Mark Murphy, the acclaimed author of Hundred Percenters, explains the science behind getting from where you are to where you want to be in your career, business, and life.