Management Problem Solving

The ideas expressed in Emotional Intelligence ten years ago have taken on a life of their own. They spurred a movement, with enthusiastic adherents in the business world, in medicine and healthcare, at home, in the field of education and the world at large. Several million people, including business managers, human resource departments, healthcare workers, teachers, parents and students, have applied the ideas and principles expressed in Emotional Intelligence to their fields with tangible and quantifiable results. Leading with Emotional Intelligence Conversations is an ongoing dialogue series that begins with luminaries in the field of business. In the world of business we have only scratched the surface of how principles of emotional intelligence can increase profitability and efficiency in the workplace.

Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Tichy and DeRose offer powerful examples of front-line leadership.

Inside this ultimate business guide, you’ll join international best-selling author and sought-after leadership consultant Irma Parone as she reveals a proven action plan for leveling up your organization and applying WINX to your business challenges.

Para um problema complicado, nada como uma solução simples: uma lista de verificação–ou checklist. Essa ferramenta oferece uma solução até para atividades complexas, como pilotar aviões, acompanhar o mercado de ações e construir arranha-céus. Por meio de pesquisas e fascinantes histórias, Atul Gawande demonstra como um checklist bem feito evita desperdícios, erros graves e até catástrofes.

Countless tools and frameworks claim to make decisions objective and bias-free. But in reality, the defining decisions that leaders face are complex ones with subjective information sources and conflicting courses of action. That's why the toughest choices are left to the leaders, and that's why formulas won't answer them. In Difficult Decisions: How Leaders Make the Right Call with Insight, Integrity, and Empathy, leadership expert Eric Pliner delivers a set of practical tools for listeners to make sense of these complex, subjective decisions quickly and with integrity.

What if the process of turning raw data into meaningful insights didn't have to be so painful, time-consuming, and frustrating? What if there were a better way to do analytics? Fortunately, you're in luck. Analytics: The Agile Way demonstrates how progressive organizations such as Google, Nextdoor, and others approach analytics in a fundamentally different way. They are applying the same Agile techniques that software developers have employed for years. They have replaced large batches in favor of smaller ones, and their results will astonish you.

People issues. They seemingly arise out of nowhere and just don't go away. It's critical that managers handle them right. As a manager, you need to know so many things about managing people, but you don't even know what to ask! The Decisive Manager can help. With examples of typical situations that managers encounter and advice on how to handle them, it's an easy-to-use guide for people managers and has information on hiring to firing, and everything in between.

In today's fast-changing, hyper-competitive market, developing your ability to creatively solve problems is mission critical. Creativity fuels growth, serves clients, and contributes to mission-based pursuits. Across every industry, organizations have an insatiable appetite to find creative problem-solvers, who can crack the code to unlock innovative outcomes and drive measurable results.

Whether you're a business leader, sales professional, consultant, coach, or anyone who advises others about life or work, Goeff Snavely invites you to join this community of disruptors - he refers to them as Facilitators of Betterment - motivated to make a meaningful impact. By exploring his experience-based Ten Questions That Matter and other concepts, he provides you with the tools needed for digging deeper, below Surface Discovery and into the process of Disruptive Discovery. Are you ready for some disruption?

Most leadership books tell you how to set and achieve goals. This one is different. This one is written by a communications leader who's as passionate about riding motorcycles as she is about running her business. Her name is Elise Mitchell, and she wants to tell you about her journey - from starting her own agency to building a world-class brand to enjoying the ride along the way. But mostly, she wants to talk to you about your journey.

Based on breakthrough research, field testing, and proven best-practices, the thought-leading vision described by Gary Harpst in Six Disciplines Execution Revolution sets a new course for how small and midsized businesses can finally confront the never-ending challenge of executing strategy.

In these turbulent times, companies can be forced to pivot on a dime to meet new market challenges. But how do you know which move to make? How do you hit on the solution to what’s threatening your bottom line? Ali Davachi draws from his decades of experience turning around companies to detail his innovative and proven system to creating positive change. In addition, Davachi walks the listener through common obstacles that hold businesses back from effectively confronting new challenges—and shows them how to create meaningful transformation that’s both powerful and profitable.

Wasting time in pointless meetings is the one thing that never seems to change. Martin Murphy, however, has helped a who's who of corporate clients transform time-sapping meetings into breakthrough sessions that are measurably productive. His strategy is not simply to make meetings more palatable; instead he reframes the entire concept of collaboration and introduces four "Work Sessions" that replace meetings to get more done faster than ever before.

Ever notice how no one likes to be sold, but most of us enjoy buying stuff? Where is the disconnect? In a business world that rapidly and exponentially adapts to change, our selling methods fail to keep up with human expectations. The Pirate's Guide to Sales uniquely blends years of selling concepts with real-world experience in a framework anyone can learn. We'd like you to think of it as a "pirate's guide" as it distills all the best research and real-world sales experiences in one easy, "how to" audiobook with lessons from only the best!

All leaders face defining moments, crises that reveal their true character. Here, Sasha and his father, David, expand on Sasha's defining moment, recounted on The Moth podcast as "An Impossible Choice." Working in the violence-torn Congo, he was charged with evacuating a specific group of refugees. Then he and his colleague discovered a group of widows and orphans not on the rescue list. Leaving them behind would mean their deaths. Attempting to take them would jeopardize the entire mission.

As a business owner, are you working countless hours for minimal profit while sacrificing health, family, and quality free time? These Blue Collar Success Laws will show you how to take control of your business and massively improve your quality of life.

In Dharma Tales for CEOs, author and corporate coach S. Prakash presents stories that originate from ancient Indian scriptures. Backed by timeless wisdom, each story offers valuable insight into leadership, decision making and ethical conduct.

Project management is an essential skill for anyone who needs to get things done in any organisation, and is absolutely critical for anyone leading strategic change. In Lead Successful Projects, the Penguin Business Expert guide, Antonio Nieto-Rodriguez, introduces a simplified but strategic approach to project management developed over the last 20 years coaching executives, managers and MBAs. Learn how to break down your project into manageable elements, define smart goals and meet them in this concise and practical guide to project success.

"Radikal führen – das bedeutet Konzentration auf das Wesentliche, Klarheit und Konsequenz. Hier geht es um das Kerngeschäft der Führung, um fünf fundamentale Aufgaben, die eherne Wegweiser im Dickicht der Moden und Aufgeregtheiten sind. Sie sind unabhängig von Unternehmenskulturen und Kompetenzen der Führungskraft. Und sie stehen im provokativen Kontrast zum herkömmlichen Führungsalltag." Reinhard K. Sprenger

When the pandemic hit, Murphy's reliable industry suddenly ground to a halt. With customers anxious for orders, his team concerned about the future, and his ability to support his family at stake, Murphy wasn’t sure if he’d be able to weather the storm. What he didn’t know is that there is one simple step he could have taken to be prepared for any circumstance—even a global pandemic. Luckily, his cousin Mac introduces him to a team of insightful consultants. Will Murphy be able to change his perspective as a business owner and protect his company, family, and community?