Management Etiquette

Etiquette for Dummies approaches the subject from a practical point of view, throwing out the rulebook full of long, pointless lists. Instead, it sets up tough social situations and shows you how to navigate through them successfully, charming everyone with your politeness and social grace.

Grit & Grace presents a framework for achieving sustainable success through the integration of mental toughness (Grit) and emotional intelligence (Grace). The author, Jeff D. Standridge, Ed.D., argues that while grit alone—the relentless drive to succeed—has gained popularity through research by psychologists like Angela Duckworth, it's insufficient on its own. Similarly, grace without grit may maintain harmony but fails to drive meaningful progress. Key Concepts: Grit is defined as "the quality of being adaptable, with the ability to bounce back despite significant adversity, and to ...

Sun Tzu's Art of War for Women helps women find the peaceful path to success through strategies made famous in the ancient Chinese text, The Art of War. Female wisdom, or common sense, is about avoiding needless confrontation, conserving energy for the things that matter, and seeking an outcome in which everyone wins. And for women, as for Sun Tzu, success doesn't come simply from knowing what to do, but from knowing who you are.

The Respectful Leader presents an engaging, thought-provoking lesson for companies seeking off-the-charts performance. Author Gregg Ward draws on 25 years of leadership consulting, coaching, and training experience to reveal the secret to great results: respect. In this true-to-life business fable, he shares the story of Des Hogan, a CEO who discovers that disrespectful behavior on the part of his leadership team is eating away at his company's morale, productivity, and profits.

Perfect for a recent college graduate as well as those looking to climb the ladder in their respective jobs or industries, Business Etiquette Made Easy is an essential guide for any working professional.

In this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential to leadership in our fast-changing, post-pandemic world. Some are timeless (confidence, decisiveness), some are brand new (the ability to command Zoom), and all are game-changers.

It’s hard to be successful without a clear understanding of how business works. These 60 daily entries from New York Times best-selling author Donald Miller focus on the tangible skills it takes to offer extreme value to your organization while building your company, your career, and your legacy.

It's Monday. Time to hit the pause button on your personality and get ready for the next meeting because, for the next five days, we'll be speaking the language of business. And, from bloated jargon and monotonous memos to syrupy slogans and deadly dull presentations, the official language of business is bull. The second we get to work, we join the masses who trade the wit and warmth of their voices for a corporate stamp of approval and the comfort of conformity.

Emily Post has become synonymous with proper etiquette and manners. Etiquette in Society, in Business, in Politics, and at Home (1922) deals with manners and social rules, and became a best seller, with frequent updated editions to keep up with social changes. Emily became a popular columnist and radio guest due to the book’s success.

"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.

How does one become a CEO? Many people know they want to climb the corporate ladder, but don't have a clue about how to ascend that ladder without losing their grip. In this insightful, controversial program, Jeffrey J. Fox offers solid, practical advice and recommendations on how to fulfill your ambition to better yourself, to be a contributor, to make a difference, to grow professionally, and to be more successful.

In this new audiobook, Time Management: Perfecting the Lifestyle Called Punctuality, you will learn some of the reasons why we are often late, how to effectively deal with the problem, and plenty of advice and strategy to cut down on the instances of it.

In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this audiobook provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.

Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal. Enchantment can happen during a retail transaction, a high-level corporate negotiation, or a Facebook update.

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

If you’re running a virtual business, then you’ve got to read Leading Virtual Meetings – Methods and Effective Practices! For many people working from home not only makes sense, but it also leads to higher job satisfaction, higher productivity and lowers costs associated with employees. We live in an age where a message or email can be sent across the world within seconds. All you need is a smartphone, tablet, laptop, and internet connection and you could be working from home! With this lean towards freelancers and virtual offices, it’s not always easy for all business owners to set...

Instantly acquire all the knowledge you need to pass as an expert in the world of etiquette and high society. Know what to say, what not to say, where to be seen and what and what not to wear. Never again be found wanting when asked if someone is a PLU or a NQOCD, why port should be passed to the left, or how many air kisses you should aim at the proffered cheek of someone you barely know. Arm yourself with the essential words or phrases which have entered the etiquette lexicon from prerevolutionary France, and know not to mix up your droit du seigneur with your noblesse oblige.

Today, not only is everything digital getting faster, cheaper, and smaller at an exponential rate, we also have the Internet. When these two revolutions - one in technology and the other in communications - joined, an explosive force was unleashed that changed the very nature of innovation. And with any change, we have seen many strategic blunders and extraordinary learning curves along the way.

The rich have consistently found ways to increase their wealth, often at the expense of the less fortunate. This pattern, often referred to as "history repeating itself," reveals a striking truth: the accumulation of wealth tends to concentrate in the hands of a few. Whether it was the noble families of the Middle Ages or the tech moguls of today, the elite have always leveraged their advantages to create even more wealth. This phenomenon is not just a quirk of fate; it’s a system deeply embedded in the structures of our economies and societies. As global citizens, understanding this ...

Introducing "Reboot Your Life in the UK" - your comprehensive guide to thriving in a fascinating new environment! If you're planning to move to Britain or have just arrived, this must-have eBook is the ultimate companion for a seamless transition to life in the UK. Packed with 30 well-researched, informative chapters, this life-changing guide invites you to explore everything the UK has to offer. From acing professional networking and embracing British work culture to navigating the housing market and mastering the art of small talk - Reboot Your Life in the UK has all the practical insider...