Management Communication Skills

Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication - not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives.

When dealing with office politics and interpersonal conflict, how do you “show up”? If you are facing tricky situations, how well do you use tact, emotional intelligence, and forethought regarding impact to handle them? For exceptional leaders, finesse is the key. It is what they possess and how they accomplish objectives. Finesse enables them to influence, motivate, and hold people accountable as they create work environments where employees thrive. In The Finesse Factor, Ryan Lahti shows you the essentials of finesse for exceptional leaders.

What if your biggest fear was actually your greatest opportunity? Most people dread public speaking—but what if you could step on stage, into a boardroom, or in front of a camera with unshakable confidence? From Stage Fright to Standing Ovation is not just another public speaking book—it’s the ultimate blueprint to mastering persuasive communication, audience control, and personal presence. Overcome fear & anxiety—without tricks, gimmicks, or fake confidence. Command attention—so people lean in, listen, and respect your voice.

This time management book contains proven steps and strategies on how to quickly and effectively organize your life and schedule. You will learn how to stop dragging your feet and get productive, regain balance in your life, develop new habits, and much more.

In this comprehensive guidebook, Ellis Amdur walks families through a multitude of strategies they can use to keep themselves and their family members safe. Amdur’s focus is behavior rather than diagnosis. The first sections of the audiobook discuss specific behaviors ranging from such relatively minor irritants as reluctance to complete tasks and obsessive concerns, to more troubling, pervasive syndromes such as psychosis, mania, and disorganization.

In Engagement, best-selling authors Lee G. Bolman and Joan V. Gallos offer a compelling workplace parable to illustrate the strategies and skills needed to make unworkable relationships positive and productive. The audiobook introduces the four-step SURE model, which offers rules of engagement for staying alert, grounded, and productive when faced with the prickly, taxing, or toxic folks who block progress.

In Alicia’s groundbreaking book, Driven to Thrive, she reveals 10 proven strategies to excel, expand, and elevate your career and life. Drawing upon 20 years of corporate experience working in human resources leadership roles and as a high-performance executive coach and consultant, she advocates for the critical need to use emotional intelligence skills to manage your relationship with yourself and others as the game-changer to winning in work and life. Driven to Thrive can be your go-to GPS to success.

Lethal Leadership is a collection of three books which will help you improve your leadership skills so you can better interact with people and create significant changes in your external environment. The world needs more leaders, and this collection will help you tackle the subject of persuasion and power from multiple angles. This bundle includes The Modern-Day Polymath, The Art and Science of Storytelling, and Street Smarts. The field of leadership is constantly changing; the upcoming leader should be dynamic and capable of adapting to the environment.

Are you struggling to find a harmonious balance between your demanding job and your loving family? Discover the ultimate guide to creating a fulfilling and balanced life with "Balancing Work and Family". This thoughtfully crafted eBook offers you a step-by-step approach to achieving equilibrium, allowing you to excel in your career while nurturing your most valued relationships. Dive into a comprehensive exploration of what work-life balance truly means and why it is crucial to your overall wellbeing. Learn to identify and align your core values to set clear priorities for both work and ...

This highly enjoyable career development book reveals dynamic aspects of the workplace that are hidden to many, ignored by others - factors that can make or break careers.

We all know the importance of having a good reputation. We all know just how critical it is for people to look at us in a favorable light. But, the unfortunate truth about today's world and its hyper-fast communications across mobile and Web platforms, is that word spreads fast. And, when mistakes are made, people certainly know how to call others out on it. Whether or not you've had issues with your reputation in the past, this audiobook will open your eyes to just how to build, protect, and repair a reputation.

Quantum Negotiation is a handbook for getting what you need using a mindset and behaviors based on a refreshingly expansive perspective on negotiation. Rather that viewing every negotiation as an antagonistic and combative relationship, this book shows you how to move beyond the traditional pseudo win-win to construct a deal in which all parties get what they need. By exploring who we are as negotiators in the context of social conditioning, this model examines the cognitive, psychological, social, physical, and spiritual aspects of negotiation to help you produce more sustainable, prosperous, and satisfying agreements.

This is the Simplest and most Powerful Leadership book that you will ever find! It's fun, insightful, and focused on how new leaders just like you can lead with strong Relationships. Join me as we spend time at the Woo-Woo factory learning how the two main characters handle Leadership differently. One always uses Relationship Leadership principles, while the other goes his own way and is a disaster. Learn how to be an Awesome Leader!

Molly Butler knows that office politics can be hard enough to navigate, without secretly wanting to screw your boss. Which is why she made it her rule, many years before, to never work for a man she was attracted to. Unfortunately, the HR team failed to take her overwhelming desires into account, as they set about restructuring the company.

Dans Guide Sur la Colère pour les parents, un manuel sur la gestion de vos émotions, nous verrons comment traiter et surmonter votre colère, en suivant des étapes qui vous aideront à vous calmer et à vous détacher des accès de colère.

As a leader, you work hard at crafting effective messages. You aim to influence, persuade, present. You have a voice, you have a platform… but is anyone listening? The reality is that the people you’re talking to are distracted. They’re listening at a rate of 125–250 words per minute, but they’re thinking at 1,000–3,000 words per minute. That gap means they’re likely to miss 75% of what you say.

On a scale of one to 10, how well can you control your temper on the phone? For me, I have moved from a two to a solid seven on most days. But I wasn’t always that way. It took a lot of practice and specific techniques to reach that point.

Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help - even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.

Dream big! Do it now! We all have strengths and weaknesses. So, do you want to learn how to get out of your own way and build your strengths and eliminate your weaknesses? Do it now with Get out of Your Own Way Guide to Life: 10 Tips to Shift Gears, Dream Big, Do It Now! Do you want to be known as a tremendous talent...or a lazy, unfocused slacker? This is an in-your-face, funny, no-nonsense, socio-business, coming-of-ageless audio handbook for anyone who is yearning for true, inner-personal success.

Two of the biggest obstacles to business success are poor communication and poor relationships between team members and leaders. Most don’t realize this, and even fewer have the tools to solve these problems. You don’t have to be most leaders. Intelligent Huddles shows you how to plan, implement, and run daily huddles to improve communication and effectiveness in any organization. Andrea Hemmer uses her in-depth knowledge of neuroscience and expert communication techniques to deliver a brilliant new framework for the daily huddle.