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In Why Smart Executives Fail, Sydney Finkelstein uncovers - with startling clarity and unassailable documentation - the causes regularly responsible for major business breakdowns. Why Smart Executives Fail relates the stories of great business disasters and demonstrates that there are specific, identifiable ways in which many businesses regularly make themselves vulnerable to failure.

After my teenage son’s acne disappeared by using a homemade organic soap that one of my friends had made, I got interested in the chemistry of soap making. I researched, watched, practiced, and learned everything there is to know about soap making at home. My goal initially was not only to learn how to make soap but the real chemistry of soap making, what makes soap a soap and why and what are natural and organic soaps and which aren’t. After about six months of hard practice and after many trials and errors, I mastered the craft of soap making at home.

The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.

There’s no getting around it. You need to know how to manage money to know how to manage life—but most of us don’t! This audiobook from New York Times bestselling author and financial expert Jean Chatzky, Kathryn Tuggle, and their team at HerMoney breaks down the basics of money—how to earn it, manage it, and use it—giving you all the tools you need to take charge and be fearless with personal finance. How to Money will teach you the basics. All so you can earn more, save smart, invest wisely, borrow only when you have to, and enjoy everything you've got!

Volume II of the How to Become an e-Learning Freelancer series, “Marketing Yourself and Finding Great Clients,” is a guide to both the practical necessities and essential philosophies behind self-marketing. Whether it’s a step-by-step guide to creating a powerful portfolio, or advice on creating and sustaining client relationships, “Marketing Yourself and Finding Great Clients” is an indispensable resource for the modern e-Learning freelancer.

In The Diary of a West Point Cadet, by Captain Preston Pysh, the author teaches essential West Point leadership through the most fun and unique reading of any book in its class. Each intriguing firsthand account of Preston's top 12 enthralling and hilarious stories from attending West Point, will capture your interest and imagination. The stories walk the reader down a personal journey many outsiders never see behind the thick stoney walls.

From the New York Times best-selling author of Ahead of the Curve, a revelatory look at the importance and cultural role of sales - an essential human attribute that underpins business, religion, romance, and more - and the traits that distinguish the best sales people.

Passing the CPA exam can change your life. It changed mine. This short guide provides you with the strategies and tactics, tips and techniques that I myself used to pass the CPA exam. I hope you find the ideas useful as you prepare to sit for, and pass, the exam.

A comprehensive guide to setting goals.

Are you tired of miscommunications, awkward silences, and missed opportunities? Do you wish to master the art of connecting with anyone, anywhere? Look no further! "Master Effective Communication" is your comprehensive guide to becoming a communication virtuoso. In today's world, effective communication is the key to success in both personal and professional life. Whether you want to build stronger relationships, enhance your career, or simply become a more confident communicator, this book is your key to achieving those goals.

Warren Buffett ranks among not only the top investors of our time but among the best of all time. Buffett has managed to rise to the top of the ranks in stellar fashion, confounding the critics and earning the adulation of millions. Forty-three of his most valuable and inspiring life lessons relating to investment, human relationships, and overall betterment have been deconstructed and explained, including actionable information as to how you can implement the lessons into your day-to-day life.

The COVID-19 pandemic proved that reliable, high-quality childcare is more essential than ever, and center directors are the industry’s indisputable backbone. Learn how to become a director and what exactly a director does. Whether you call your program a mother’s-day-out, a preschool, an early childhood learning center, daycare, childcare, nursery, or school, you still need to have a good understanding of the daily roles and responsibilities of the administrator/director.

Developed by experienced real estate professors and professionally narrated for easy listening, this course is a valuable tool when preparing for your Real Estate License Examination in Kentucky. The audio is focused and high-yield, covering the most important topics you need to know to pass your examination. The material is accurate, up-to-date, and broken down into 15 bite-sized sections. There are key takeaways following each section to drive home key points and quizzes to review commonly tested questions.

Turning Pages: The Adventures and Misadventures of a Publisher is the well-told story of forty years in the publishing business. For twenty-four of those years, John Sargent ran one of America’s largest publishing companies. Rather than a straight chronological narrative, Sargent uses the best stories of those years to give us an intimate look inside book publishing. In weaving these stories together, he brings the listener with him through triumph and despair, and a very interesting daily life.

Ever wondered how hard or easy it is to get started in the dump truck business? Here is your how-to guide written from the pen of Perry Jones Jr., who has 22 years of experience and success in the business. You will be guided from the formation of your LLC to how to find the work. Let's get started.

On the first day of high school, Kristina Ellis' mom - a single, working mother who lost her husband to cancer - informed her that she could not financially support her after graduation. Kristina would need to find her own way to pay for college. As an average student with less-than-impressive test scores, Kristina realized she would have to sell herself to scholarship committees if she wanted to stand out. That's when she devised the plan that led to her receiving over $500,000 in scholarships.

Throughout history, a certain few people have made risky decisions in an attempt to solve a problem that many people were experiencing, hoping that their new innovation or invention would be able to serve these people and that they—the entrepreneurs, as we call them—would be able to profit in return. These risk-takers are the key drivers of the economy who create jobs and new products and services that make our lives more comfortable and convenient. The world becomes a better place through their efforts. But entrepreneurs don’t always succeed.

English is the third most widely spoken language in the world and it is gaining ground. People in every corner of the globe are enrolling in English schools and online classes. But why? The reasons are varied but simple. Globalization of businesses, tourism opportunities, and the world of entertainment are only a few of them. This book is specifically written for Asian students who wishes to reduce their accent and greatly improve their English fluency level.

Think Less; Do More is your guide to actually changing your life. It's about taking action. You know it, but you just don't do it. Welcome to the guide that will get you into motion, no matter your circumstances, excuses, or distraction. This book is a psychological throw down to your brain: Shape up or ship out! Every chapter will get you motivated, moving, or slowly sliding into the first few steps of your next task/goal.

We live in a challenging, complex, inter-connected, and unpredictable world beset by a range of seemingly insoluble problems. But, says Michael Fullan—an internationally acclaimed authority on organizational change—we have an increasing understanding of how to tackle complex change. This involves developing a new kind of leader: one who recognizes what is needed to bring about deep and lasting changes in living systems at all levels.