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Tools of Systems Thinkers shares powerful strategies to organize your thoughts into transparent patterns and find the real roots of your problems to fix them, once and for all. Notice details others miss. See through complexity. Resist jumping to conclusions prematurely. Evaluate information correctly and consistently to make better decisions. Stop sabotaging your self-interest. Overwrite your autopilot with logical and analytical tools. This unique book will give them to you. Learn to utilize mental models and system maps to your greatest advantage.

The Grateful Dead broke almost every rule in the music industry book. They encouraged their fans to record shows and trade tapes; they built a mailing list and sold concert tickets directly to fans; and they built a their business model on live concerts, not album sales. By cultivating a dedicated, active community, collaborating with their audience to co-create the Deadhead lifestyle, and giving away “freemium” content, the Dead pioneered many social media and inbound marketing concepts.

In the newly revised and updated edition of Everybody Writes, marketer and author Ann Handley improves on her Wall Street Journal bestselling book that's helped hundreds of thousands become better, more confident writers. In this brand-new edition, she delivers all the practical, how-to advice and insight you need for the process and strategy of content creation, production, and publishing.

Have you always wanted to put your thoughts and feelings into the form of musical lyrics but couldn't quite make the transition? If so, then How to Write Lyrics for Beginners in 24 Hours or Less: A Detailed Guide is the book you have been waiting for. Inside you will find everything you need to walk you through the lyrics-writing process to ensure you go from novice to maestro in no time flat.

Stephen Mitchell, the renowned translator of the Tao Te Ching, selected excerpts from that ancient text as a stimulus for Byron Katie to talk about the most essential issues that face us all: life and death, good and evil, love, work, and fulfillment. The result is an audiobook that allows the timeless insights of the Tao Te Ching to resonate anew for us today, while offering a vivid and illuminating glimpse into the life of someone who lives what Lao-tzu wrote more than 2,500 years ago.

This book takes you on a journey from the early days of PCs, through the evolution of technology, to the assembly of teams that built the bedrock of today's digital world. Sinofsky shares firsthand experiences, revealing the challenges and triumphs encountered while navigating Microsoft's corporate dynamics, and how external forces like the press and partnerships influenced the trajectory of personal computing.

The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.

The Fieldbook is an intensely pragmatic guide. It shows how to create an organization of learners where memories are brought to life, where collaboration is the lifeblood of every endeavor, and where the tough questions are fearlessly asked. The stories here show that companies, businesses, schools, agencies, and even communities can undo their “learning issues” and achieve superior performance. If ever a work gave meaning to the phrase hands-on, this is it.

From the former secretary of defense and author of the acclaimed #1 best-selling memoir Duty, a characteristically direct, informed, and urgent assessment of why big institutions are failing us and how smart, committed leadership can effect real improvement regardless of scale.

This practical resource offers the foundational skills and tools needed by new coaching educators, as well as presenting an overview of the knowledge and theory base behind the practice. Established coaches will find numerous ways to deepen and refine their coaching practice. Principals and others who incorporate coaching strategies into their work will also find a wealth of resources. Aguilar offers a model for transformational coaching which could be implemented as professional development in schools or districts anywhere.

Creating unique pieces of art comes easy to some people. Knowing the ins and outs of actually selling arts and crafts can sometimes be a little tricky. This book is designed to help those of you who want to sell your creations online or offline. It may be much more fun to create things than it is to do all of the research required to get you on the way to actually selling your arts and crafts.

Are you looking for a way to reconnect with nature in this stressful world? Do the news of the decline in bees' populations terrify you? If you answered "yes" to any of those questions, then beekeeping is just the perfect match for you. The shelves of grocery stores are filled with overly processed, sweet liquid that can't really be called "honey". With your own little apiary, you can have direct access to top-quality honey and bee products, all of which have astonishing health benefits.

Addressing diverse issues depends on improving your soft skills - such as time management, team-building, communication and listening, creative-thinking, and problem-solving. But this isn’t as easy as it may seem. Sue Ashford has the solution. In this timely book, she introduces Flexing - a technique individuals, teams, and entire organizations can use to learn, grow, and develop their skills and knowledge with every new project, work assignment, and problem. Flexing empowers you to embrace any challenge and adapt to any change, yielding valuable takeaways that ensure growth.

Drawing upon new theories about leadership and the long-term success of change initiatives, and based upon 25 years of experience building learning organizations, the authors of The Fifth Discipline Fieldbook show how to accelerate success and avoid the obstacles that can stall momentum. The Dance of Change, written for managers and executives at every level of an organization, reveals how business leaders can work together to anticipate the challenges that profound change will ultimately forc

Design to Engage is a “how-to” book that will help you become an effective designer and facilitator of learning events. Practical, accessible, and jam-packed with tools to support facilitators to create impactful learning experiences, Design to Engage is a revelation and an inspiration.

Developed by experienced real estate professors and professionally narrated for easy listening, this course is a valuable tool when preparing for your real estate licensure examination in New York. The audio is focused and high-yield, covering the most important topics you need to know to pass your licensure examination. The material is accurate, up-to-date, and broken down into 15 bite-sized chapters. There is a Q&A and a “key takeaways” section following each chapter to review questions commonly tested and drive home key points.

Emotions matter. Whether negotiating with an angry boss or an outraged teenager, emotions can derail you. Properly treated, however, they can help you achieve the results you want. This book shows you how.

Corporate learning and development programs play an undeniable role in successful business endeavors, but only when they're done right. The significant revisions in the third edition of The Six Disciplines of Breakthrough Learning add fresh, timely elements to a resource that has become known globally as a trusted guide for professionals determined to get the most of their companies' training and development programs.

Natasha Oakley, co-founder of Monday Swimwear and The Pilates Class, is a hugely dynamic businesswoman and isn't afraid to try, fail and create something new from her mistakes; she is constantly on the path to growth. In her book, she will show listeners how to find a balance between their brand and their personal life, how to generate a huge brand following, how to build contacts when no one knows who you are, how to rise above cancel culture and the pressures of social media to use it powerfully and with purpose, and so much more.

In this widely acclaimed memoir ("Riveting, moving...a wonderful book" The New York Times Book Review), Katharine Graham tells her story—one that is extraordinary both for the events it encompasses and for the courage, candor, and dignity of its telling.