Leadership Motivation

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

More than anything else, you need to understand exactly how your employer evaluates you, and your annual performance review doesn't tell the whole story. In The Reality-Based Rules of the Workplace, Cy Wakeman shows how to calculate how your true value to your organization by understanding your current and future potential against your "emotional expense" - the toll your actions and attitudes take on the people around you.

The Go-Giver Influencer is a story about two young, ambitious businesspeople: Gillian Waters, the chief buyer for Smith & Banks, a midsize company that operates a national chain of pet accessory stores; and Jackson Hill, the founder of Angels Clothed in Fur, a small but growing manufacturer of all-natural pet foods. Each has something the other wants.

Effective leadership can be challenging, especially when addressing problematic behaviors with team members. Leaders often struggle with the following questions: How do I manage difficult team member behaviors? Where does taking disciplinary action fit in? When should I just fire my employee? Through many rewarding discussions with leaders, we have had the opportunity to really challenge the notion of “difficult team members”. MI-Lead: A Leader’s Guide for Difficult Conversations serves as a supplement to book one on MI-Lead, Motivational Interviewing for Leadership: MI-Lead, and ...

Psychologist Cassandra Dunn believes that happiness is available to all of us - and not just in some picture-perfect ideal life. Cass has helped thousands of people get from Crappy to Happy with her hit podcast. In this book, Cass expands on those conversations and provides even more information and practical tools, helping you learn to let go, to find your people, to determine your direction and more.

From 1914 to 1916, Ernest Shackleton and his men survived the wreck of their ship Endurance, crushed in the Antarctic ice, stranded 1,200 miles from civilization with no means of communication and no hope for rescue. When the ice began to break up, Shackleton set out to save them all on his heroic 800-mile-trip across the frigid South Atlantic, in little more than a rowboat.

In the world of work, the single greatest asset of successful individuals, teams, and organizations is their mindset - what happens in between their ears. It's not the corporate strategy, the sales compensation plan, or the market segments they're pursuing. It is what each leader, team member, and employee chooses to focus on, to believe, and to create for themselves and others.

All of us in the today's workforce are called upon, more and more, to work effectively in teams. But do you know how to build a team that truly takes advantage of the knowledge, experience, and motivation of its members? Here, expert authors Ken Blanchard, Alan Randolph, and Peter Grazier outline a three-step process that will help you transform any kind of team into a Next-Level team.

Vivekananda bridged the ancient and the modern, the East and the West. He was a spiritual warrior who in a short life encapsulated the essence of Hindu and Indian wisdom for raising human consciousness. His numerous conversations, talks, writings and life incidents offer insights into some of the most important mystic secrets for human excellence. This book distils the timeless values for leadership and success that he stood for and presents them as insightful, easy-to-understand principles that are relevant not just today, but for the future of mankind.

Have you ever wondered if you're truly smart or just busy? It’s time to discover strategies to help you work smarter, not harder. This book will teach you how to streamline your path to success with smart leadership and effective HR leadership techniques. You'll learn how to build your dream team with effective hiring strategies and conduct effective hiring interviews, transforming your hiring process into a powerful tool for growth. Investing wisely in employee orientation, training, and development is essential. A top-notch performance appraisal system paired with effective performance ...

The Eight Paradoxes of Great Leadership unpacks the fresh strategies and new mindset required today from a next-generation leader. Author Dr. Tim Elmore helps leaders of all kinds navigate increasingly complex, rapidly changing environments, as well as manage teams who bring a range of new demands and expectations to the workplace that haven’t been seen even one generation prior.

David Novak learned long ago that you can't lead a great organization of any size without getting your people aligned, enthusiastic, and focused relentlessly on the mission. But how do you do that? There are countless leadership books, but how many will actually help a Taco Bell shift manager, a Fortune 500 CEO, a new entrepreneur, or anyone in between? Over his 15 years at Yum! Brands, Novak has developed a trademarked program he calls Taking People with You.

The companion to the blockbuster best seller, Getting Things Done. Since its publication in 2001, Getting Things Done has become, as Time magazine put it, "the defining self-help business book" of the decade. Having inspired millions of readers/listeners around the world, it clearly spoke to an urgent need in an increasingly time-pressured society. Now, in the highly anticipated sequel Making It All Work, Allen unlocks the full power of his methods across the entire span of life and work.

Michael E. Gerber, the world's leading small business guru and best-selling author of the phenomenally successful The E-Myth Revisited, presents the next big step in entrepreneurial management and leadership with E-Myth Mastery. This audiobook presents a practical, real-world program that can be implemented in real-time in your business.

In First Things First, Stephen M. R. Covey advocates categorizing tasks by urgency and importance so that you can focus on what actually needs to be done in the limited amount of time that you have. Using personal examples and insight from years of business experience, he argues for a new way of looking at your “to-do” list. Rather than offering you another clock, First Things First provides you with a compass, because where you're headed is more important than how fast you're going.

Are there tried and true principles that are always certain to help a person grow? John Maxwell says the answer is yes. He has been passionate about personal development for over 50 years, and here, he teaches everything he has gleaned about what it takes to reach our potential. This compact audiobook will help listeners become lifelong learners whose potential keeps increasing and never gets "used up."

This book gives you a recipe for creating a unique com-petitive advantage and sustainable success by guiding you through the three pillars for organizational happiness—purpose, strengths, and compassion—and finding your Organizational Happiness Sweet Spot.It also outlines the evidence for how organizational happiness and great employee engagement boost business, and introduces you to the Motivational Landscape platform so you can measure, monitor, and follow up on organizational happiness and employee engagement as if your business depends on it. Because it does!

As anyone in business knows, strategic planning is critical to achieving long-term success. In How to Be a Power Connector, super-networker Judy Robinett argues that strategic relationship planning should be your top priority.

Goldsmith implores listeners to avoid the Great Western Disease of “I’ll be happy when. . . .” He offers practical advice and exercises aimed at helping us shed the obstacles, especially the failures of imagination, that prevent us from creating our own fulfilling lives. With this book as their guide, listeners can close the gap between what they plan to achieve and what they actually get done—and avoid the trap of existential regret, the kind that reroutes destinies and persecutes our memories.

Why do managers usually fail when it comes to motivating employees, in particular salespeople? What should they do instead? In answering those questions, author Mike Crandall recommends many innovative strategies inspired by the work of David Sandler, creator of the Sandler Selling System. To get the most from your organization, you need to understand why people show up for work and tie that reason to your company's mission. Crandall's book is about motivating yourself, your team, and your company at optimum levels.