Leadership Development

Conventional wisdom says most startups need to be in Silicon Valley, started by young engineers around a sexy new idea and backed by VC funding. But as Mikkel Svane reveals in Startupland, the story of founding Zendesk was anything but conventional. Founded in a Copenhagen loft by three 30-something friends looking to break free from corporate doldrums, Zendesk Inc. became one of the hottest enterprise software companies, rapidly growing with customers in 150 countries. But its success was anything but predestined.

Author and advocate Mary DeMuth urges the church she loves to rise up and face the evil of sexual abuse and harassment with candor and empathy. Based on research and survivors' stories, along with fierce fidelity to Scripture, DeMuth unpacks the church's response to sexual violence and provides a healthy framework for the church to become a haven of healing instead of an institution of judgment.

The story of Captain D. Michael Abrashoff and his command of USS Benfold has become legendary inside and outside the Navy. Now Abrashoff offers this fascinating tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of the Benfold, a ship armed with every cutting-edge system available, it was like a business that had all the latest technology but only some of the productivity.

Paul Jarvis left the corporate world when he realized that working in a high-pressure, high profile world was not his idea of success. In Company of One, Jarvis explains how you can find the right pathway to do the same, including planning how to set up your shop, determining your desired revenues, dealing with unexpected crises, keeping your key clients happy, and of course, doing all of this on your own. Company of One is a refreshingly new approach centered on staying small and avoiding growth, for any size business.

Over the course of his legal career, Andy Carpenter has lost a few cases. But that doesn't mean he forgets his clients. Andy has always been convinced that Joey Desimone, a man convicted of murder nine years ago, was innocent and believes that Joey's family's connections to organized crime played a pivotal role in his conviction. While there isn't much Andy can do for him while he serves out his prison sentence, Joey suggests that he check up on Joey's elderly uncle.

Are you ready to launch your business but feeling overwhelmed by all the moving pieces? Worried about making costly mistakes that could derail your success? This comprehensive audiobook is your ultimate companion for building a thriving business from the ground up.

Ministry is supposed to be a team sport, but it's hard to build a team if you're a pulpit hog. Sharing the pulpit is one of the most powerful ways to instill a ministry-wide culture of equipping, empowering, and releasing others for the work of the ministry. Preaching the Other Way is an absolute must have for any preacher, speaker, or primary communicator. It's an inspirational reminder that no one person can be it all, and do it all. This book comes from forty years of ministry wisdom. Insightful, and backed with impeccable integrity, JD Pearring presents an innovative approach to equip ...

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

This is an audiobook for busy people. If you want less on your plate and more for your life and career, tune in to the #1 Wall Street Journal best seller, The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results. The ONE Thing will bring your life and your work into focus. Authors Gary Keller and Jay Papasan teach you the tricks to cut through the clutter, achieve better results in less time, dial down stress, and master what matters to you.

Joe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you. Be Exceptional distills a lifetime of experience into five principles that outstanding individuals live by.

Visionaries have groundbreaking ideas. Integrators make those ideas realities. This explosive combination is the key to getting everything you want out of your business. It worked for Disney. It worked for McDonald's. It worked for Ford. It can work for you. From the author of the best-selling Traction, Rocket Fuel details the integral roles of the visionary and integrator and explains how an effective relationship between the two can help your business thrive.

Author Bedros Keuilian, founder and CEO of Fit Body Boot Camp and known as the "hidden genius" behind many of the most successful brands and businesses throughout multiple industries, will teach you how to break out of the sea of mediocrity, get singularly focused on your purpose, and do what it takes - not only to achieve but dominate your goals.

Not confident with your negotiating skills? This book will cure you! A must-have for any small business owner, The Pocket Small Business Owner’s Guide to Negotiating is full of helpful tips and strategies for getting what you want without alienating your clients and suppliers. You will learn to analyze your wants, needs, advantages, and disadvantages going in, maintain your resolve, and see the negotiation through to a successful end. Topics include position bargaining, contracts, purchases, conflict resolution, and more.

You've got the technical, functional hard skills required to be a manager. But there's still something missing... soft skills. In this eBook, you'll learn what soft skills are, why you need them, and how they can impact your effectiveness as a supervisor. Covering a range of topics such as soft skills training, communication skills, critical thinking, workplace culture and emotional intelligence, this book is your ultimate guide to these important supervisory skills.

Dr. Danny Brassell, Co-Founder of ReadBETTERin67steps.com – the world’s leading online reading engagement program – shares inspiring actions he has observed in successful leaders – from the classroom to the boardroom – in his more than 25 years of experience as a celebrated coach and consultant. Leadership Begins with Motivation will empower you to become a potent and positive influence in the lives of those around you. In a style reminiscent of the late, great Paul Harvey, this book spells out 33 unique ways successful leaders think and act. Dr. Brassell shares inspirational, ...

Some people have it, and others don’t. Jeffrey Pfeffer explores why in Power. One of the greatest minds in management theory and author or co-author of thirteen books, including the seminal business-school text Managing With Power, Jeffrey Pfeffer shows listeners how to succeed and wield power in the real world.

I wish I knew then what I know now. Famous last words. Seven years invested, saddled with a ton of debt, and loads of personal stress, with sadness, I closed my failing yoga studio at the end of 2015. But I found light at the end of the tunnel. I turned around a disastrous situation from all the lessons learned. Now I pass my knowledge on to you. Save thousands of dollars, jump ahead of your competition, and thoroughly understand the business of yoga before you begin.

From Stephen R. Covey, bestselling author of The 8th Habit: From Effectiveness to Greatness, comes the accompanying personal workbook that will help you further realize the power of this new habit. The world has changed dramatically since Covey's classic The 7 Habits of Highly Effective People was published.

सफल नेता बनने के लिए किसी को न केवल अच्छे काम करने होंगे, बल्कि एक ओजस्वी वक्ता की तरह अपने विचारों को प्रभावी ढंग से पेश भी करना होगा। महान् नेता हमेशा अपने कामों और फैसलों पर भरोसा रखते हैं। वे अपने शब्दों की कीमत और उनकी ताकत को समझते हैं। मानव मनोविज्ञान की गहरी समझ के कारण व्यक्तित्व विकास के विश्वविख्यात लेखक डेल कारनेगी अपने पाठकों को जीवन में सही और फलदायी विकल्पों को चुनने की राह दिखाते हैं।

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.