Leadership Communication Skills

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Are you prepared to lead, inspire, and impact like never before? Transform your leadership legacy and wield unparalleled influence! Embark on a transformative journey to unlock the pinnacle of leadership prowess with "Leadership Mastery: The 21 Pillars of Unstoppable Influence." Tailored for aspiring leaders driven to carve their legacy, this comprehensive guide is your gateway to mastering the art of communication, decision-making, and proactive leadership, igniting a lasting impact on your transformative leadership journey. This book is specially for you: This guide is meticulously ...

In our society we hear a lot of about IQ. The general norm is that a person with a high IQ is bound for success. But is that necessarily true? Some are naturally gifted with the ability to solve problems and think of the fly. However, the ability to interact with others in social settings or in a work place truly overshadows those with a high IQ. But why is that? How can understanding other people’s emotions have a greater impact than a high IQ?

Una de las claves del éxito del liderazgo está literalmente dentro de ti: tu capacidad para mostrarte amable con los demás mientras realizas tus tareas cotidianas. Con una elevada rotación de la mano de obra y una estabilidad en cuestión de retención de los empleados no hay mejor momento para asegurarse de que los líderes muestran amabilidad para retener a los empleados. En este libro esencial sobre liderazgo descubrirá: • Definiciones de amabilidad • 12 razones por las que la gente deja su trabajo • Hoja de consejos con medidas para los dirigentes • 17 Actividades de ...

Conviértete en una potencia comunicativa irresistibleVa mucho más allá de la palabra hablada. Lo que tienes que decir verbalmente es sólo una pequeña parte de lo que se necesita para cautivar a tus oyentes y ganarte al mundo.

This insightful guide delves into the fundamental role that purpose plays in effective leadership. With a structured approach, the book presents a comprehensive framework for leaders at all levels, aiming to not only define their own purpose but to also instill a sense of purpose within their teams. The journey begins with an exploration of "Why Do You Do What You Do?" prompting readers to reflect on their motivations and aspirations. The author argues that understanding personal and organizational purpose is critical in navigating the complexities of leadership today. Emphasizing the ...

Una nuova edizione aggiornata del classico della comunicazione e delle relazioni interpersonali! Un’affascinante versione audio di uno dei libri più venduti al mondo! Ti senti insicuro quando si tratta di un colloquio di lavoro o di una riunione? Sei timido quando capiti in una compagnia di persone che non conosci bene? Non riesci a comunicare con le persone in modo efficace? Questo audiolibro ti sarà d’aiuto! Dale Carnegie ci fornisce una serie di consigli pratici su come interagire con le persone in modo efficace e costruttivo e sviluppare relazioni positive e influenti.

Do you feel stressed and anxious when despite your best efforts, your leadership skills don't seem to make the impact you desire? Do you feel overwhelmed and confused why your team isn't performing at its best, even though you’ve tried everything you know? For most people, mastering leadership remains a challenge for a lifetime, because they look for solutions in the wrong places. They base their leadership success solely on traditional strategies or mimic the styles of others. They think effective leaders are born, not made, or that their leadership skills depend on certain conditions. ...

In a world of constant change, leadership skills are among the most critical to the survival and development of organizations. However, the acquisition and development of effective leadership often become a sort of a "grail quest". The very definition of leadership is debatable. For some, it is the ability of an individual to lead or lead other individuals or organizations to achieve certain goals. For others, it is foremost the ability to influence. The nuances of the definitions of leadership are numerous and reflect, above all, their results rather than their very nature.

Storytelling is an essential business skill. We use stories in a variety of ways to attract customers, partners, investors, and build our team. Your audience needs to understand why you do what you do, and your powerful storytelling skills must emotionally hook them. A pie chart can’t communicate emotionally the way stories do. This book will teach you how to put your listeners in a “Mind Movie” so that they see it, taste it, smell it, touch it, and most of all, feel it—so that your leadership becomes magnetic, memorable, and impactful to drive the results you seek.

As an introvert, do you ever feel like the things you're best at—deep thinking, keen observation, focused listening, and strategic planning—are not highly valued in your workplace because they are internal rather than external? Have you ever been ignored or passed over while the extrovert in the next office is recognized and rewarded? Do you feel like you have to pretend to be someone you're not in order to get ahead? Just because your greatest strengths are internal doesn't mean your workplace doesn't need them. In fact, your invisible skills are essential to any business's success!

Are your emotions holding you back from success, balance, and fulfillment? Learn how to take control, communicate with confidence, and build stronger relationships with the power of emotional intelligence. Do you struggle with self-doubt and imposter syndrome? Are you overwhelmed by stress and burnout? Do you wish you had the tools to navigate difficult conversations and set healthy boundaries? Jess Pryce—an accomplished aerospace engineer, senior executive, and leadership expert—knows what it takes to succeed in high-pressure environments while maintaining emotional resilience.

In an era when people and money are flowing fast across international boundaries, physically and virtually, culture crashes have become increasingly frequent, says international business consultant Michael Landers. A culture crash is what happens when someone unwittingly offends, frustrates or mystifies a person from a different culture. This can lead to lost business, hurt feelings, damaged relationships, even international incidents.

Effective business communication is a skill that anyone can develop. From interview strategies to high-stakes negotiation tactics, 10 Skills for Effective Business Communication offers practical strategies to improve communication skills and help you succeed in your career. Equal parts research and actionable advice, this book applies effective strategies from the world’s most successful professionals to common workplace scenarios.

In this provocative yet practical book, renowned speaking coach and communication expert Nick Morgan highlights recent research that shows how humans are programmed to respond to the nonverbal cues of others--subtle gestures, sounds, and signals--that elicit emotion. He then provides a clear, useful framework of seven "power cues" that will be essential for any leader in business, the public sector, or almost any context. You'll learn crucial skills, from measuring nonverbal signs of confidence to the art and practice of gestures and vocal tones.

Leadership is hard and can be overwhelming. We get triggered, hijacked and derailed under pressure. We overreact. We say something we regret. Sometimes we don’t say what we should. We struggle to recover. We feel perplexed by the emotional and relational complexities of leadership. We wonder whether we’re doing the right things in the right way.

Ever felt tongue-tied in conversations? You're not alone. Many of us struggle to express ourselves, connect with others, or handle tricky discussions. But imagine being able to chat confidently with anyone, anywhere. Picture yourself resolving conflicts effortlessly, building stronger relationships, and feeling heard and understood. This book is your roadmap to becoming a conversation master. Inside, you'll discover five simple yet powerful rules that will transform the way you communicate.

What is great leadership? What separates the merely competent leaders from those rare individuals who leave a lasting impression on everyone around them? As one of the world's most in-demand CEO coaches and top leadership gurus, John Mattone has worked with some of our brightest business minds - Apple's Steve Jobs, Pepsi's Roger Enrico, and Nielsen's Armando Uriegas - and he's identified the key qualities that, together, make up the mindset of great leadership.

On average, people leave about 20 percent of potential mutual gains untapped in any negotiation. This is akin to taking 20 percent of the value in any deal and dumping it into a garbage canister. Finding that hidden 20 percent, the “sweet spot”, is a skill that takes practice but is also one that anybody can learn. In Negotiating the Sweet Spot, Leigh Thompson offers surefire best practices and tools to use in daily negotiations and conflict situations.

Owning a business is tough; so is being married. Finally, an audiobook that will help you navigate through many of the main problems married couples face when they become business partners. Things like lack of direction, mixing roles, ineffective communication, and poor money management are a tried-and-true formula for disaster. Stop fighting over the business and putting that added stress to your marriage! Business owners who implement these strategies are able to grow their business and strengthen their marriage simultaneously.