Intelligence Services

All chess games end in a murder... It's 1920, the murders of a trade unionist, a knight and a bishop shock Britain. The finger of blame seems to point to Russia. As the body count rises, Kit Aston plays a deadly game of chess with a Russian grandmaster where checkmate is a matter of life or death. The latest Kit Aston whodunnit is a gripping historical crime thriller, full of twists and hilarious one liners which fuses classic murder mystery with a spy novel. The Kit Aston mysteries mix real life historical characters and events with crime thrillers full of red herrings. No books are the ...

Revolutionary War officer Nathan Hale, one of America's first spies, said, "Any kind of service necessary to the public good becomes honorable by being necessary." A statue of Hale stands outside CIA headquarters, and the agency often cites his statement as one of its guiding principles. But who decides what is necessary for the public good, and is it really true that any kind of service is permissible for the public good? These questions are at the heart of James M. Olson's book, Fair Play: The Moral Dilemmas of Spying.

He swore to take a bullet for the President and left it all behind to take a bullet for the American people. Why would a successful, twelve-year Secret Service agent resign his position in the prime of his career to run for political office against all the odds? New York Times bestseller, Life Inside the Bubble is an intimate look at life inside the presidential "bubble," a haze of staffers, consultants, cronies, acolytes, bureaucrats and lobbyists that creates the "alternate reality" in which monumental policy decisions are made.

Forged during the tumultuous aftermath of Partition in 1947, the Inter-Services Intelligence Directorate (ISI) has grown to become the preeminent intelligence service in Pakistan. Its capabilities are comprehensive, its remit covers both foreign and domestic intelligence, and it is one of the most feared and respected agencies of the Global South. Pakistan's ISI provides an up-to-date and detailed introduction to the ISI and its historical evolution.

Transform Your Business with AI—No Technical Skills Required Are you spending hours every week on repetitive tasks that could be automated? Struggling to respond to customer inquiries fast enough? Watching competitors who seem to operate more efficiently while you're stuck doing everything manually? The solution isn't hiring more staff or working longer hours—it's using artificial intelligence to work smarter. The AI Revolution Is Here, and Your Business Can't Afford to Wait While you're debating whether AI is right for your business, smart entrepreneurs are already using tools like ...

The success of every business and organization is in its customers service delivery and relationship. I have seen organizations struggle for lack of effective or poor customer service delivery. I critically observed this gross failure in businesses and I decided to write this little hand book to help staffs and managers effectively boost their customer services capacity. It is a must read for everyone who works in the hospitality industry or runs a hospitality business. Many organizations focus more on profit and fall short in strengthening and developing their customer services system. ...

“A leading voice in the world of legal technology, Colin Levy has written an invaluable guide to the increasingly important field of legal tech.” –David Lat, founder, Above the Law There’s no denying that technology is reshaping every industry. The legal industry is not immune to this and is evolving quicker than ever before while at a pivotal crossroads. The rising tide of globalization challenges, a more complex regulatory environment, and increased pressure on corporate profits have created an environment where legal professionals must adapt swiftly to succeed. The Legal Tech ...

A Hiring Freeze Is Your Time To Improve Your Application And Read This Book! I hope you will freak out. The new president implemented a hiring freeze! If you panic and say you will stop working in the federal government, this is good. It is good because you do not have perseverance, which means you will not be a good federal employee. It is good because my friends who do want to work for their country will have less competition. It is good for the hiring manager because the people who freak out are also the people who are just looking for the money and not wanting to work for the government...

Guy Burgess was the most important, complex, and fascinating of "The Cambridge Spies" - Maclean, Philby, Blunt - brilliant young men recruited in the 1930s to betray their country to the Soviet Union. An engaging and charming companion to many, an unappealing, utterly ruthless manipulator to others, Burgess rose through academia, the BBC, the Foreign Office, MI5 and MI6, gaining access to thousands of highly sensitive secret documents which he passed to his Russian handlers.

The 'Old Bastard' raised his grandson to be a hero, not a slow horse. Now, far from joining the myths and legends of Spook Street, River Cartwright is part of Jackson Lamb's team of pen-pushing no-hopers at Slough House. Which doesn't mean he won't ditch everything and go rogue when his grandfather comes under threat. Lamb worked with Cartwright back in the day, and knows better than most that this is no innocent old man.

In the treacherous waters of the Taiwan Strait, the fate of freedom and trade hangs in the balance. As the world watches with bated breath, one question looms large: can China successfully invade Taiwan? The answer lies in the uncharted waters of military history, where the tides of war have shaped the destiny of nations. From D-Day to today's digital deterrence, amphibious assault is usually bloody. Why China CANNOT Invade Taiwan. examines this vital military tactic through history, exploring its evolution alongside the unique challenges posed by Taiwan's strategic location in the Pacific ...

Gordon Corera uses declassified documents and extensive original research to tell the story of the Operation Columba and the Secret Pigeon Service for the first time. A tale of wartime espionage, bitter rivalries, extraordinary courage, astonishing betrayal, harrowing tragedy, and a quirky, quarrelsome band of spy masters and their special mission, Operation Columba opens a fascinating new chapter in the annals of World War II. It is ultimately, the story of how, in one of the darkest and most dangerous times in history, under threat of death, people bravely chose to resist.

The British Secret Service has been cloaked in secrecy and shrouded in myth since it was created 100 years ago. Our understanding of what it is to be a spy has been largely defined by the fictional worlds of James Bond and John le Carre. MI6 provides a unique and unprecedented insight into this secret world and the reality that lies behind the fiction.

Inside the “Mickey Mouse Factory” comes from a veteran of 27 years of U.S. government service in various agencies such as the CIA, and combines an insider's life with a memoir that reveals his experiences serving as a CIA operations officer. From training courses designed to reflect operational realities to various incidents that presented special diplomatic and political challenges as operations were carried out in other countries, Sawyer's ability to reveal the nuts and bolts of intelligence goals and conundrums alike creates a fast-paced book packed with information.

The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences.

Master Sergeant Jan W. “Dutch” Wierenga is a little known but highly respected Special Forces and CIA legend. He has served the USA for 60 years in total, in some of the most dangerous and difficult circumstances imaginable. Born in Indonesia in 1936, he and his family spent a total of four years imprisoned in Japanese and Indonesian internment camps under unspeakably harsh conditions. They were rescued under fire by British Gurkha troops in 1946. He was running jungle combat patrols by age 16, and emigrated to Holland by cargo ship in 1955.

Being a Secret Service agent is one of the most treacherous jobs in the world and never more so than in today's highly polarized America. Facing threats from fence jumpers and manifesto writers, and from murderous terrorists and sophisticated spies, protecting the president is harder than ever. In an age of hyper-partisan politics, emotions are high and threats are everywhere. On top of that, with international tensions reaching a boiling point, it's harder than ever to determine friend from foe.

Set in London during the early years of World War II, Code Name Delilah weaves a cast of fictional characters with very noteworthy historic figures to capture the events of 1939 through 1942, when an international coalition of nations supporting Great Britain began to pull together to defeat the Axis Powers.

Monochrome is a busted flush - an inquiry into the misdeeds of the intelligence services, established by a vindictive prime minister but rendered toothless by a wily chief spook. For years it has ground away uselessly, interviewing witnesses with nothing to offer, producing a report with nothing to say, while the civil servants at its helm see their careers disappearing into a black hole. And then the OTIS file falls into their hands. What secrets does this hold that see a long-redundant spy being chased through Devon's green lanes in the dark?

By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding, and predicting, as well as taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like AI and cloud can enable a more empathetic world.