Information Technology Science

Created for IT service managers, consultants, and other practitioners in IT governance, risk management, and compliance, this practical book discusses all the key concepts of COBIT® 5 and explains how to direct the governance of enterprise IT (GEIT) using the COBIT®5 framework. Drawing on more than 30 years of experience in the IT sector, the author explains the main frameworks and standards supporting GEIT, discusses the ideas of enterprise and governance, and describes the path from corporate governance to the governance of enterprise IT.

It's a signal paradox of our times that we live in an information society but do not know how it works. And without understanding how our information is stored, used and protected, we are vulnerable to having it exploited. In Fancy Bear Goes Phishing, Scott Shapiro exposes the secrets of the digital age. With lucidity and wit, he establishes that cybercrime has less to do with defective programming than with the faulty wiring of our psyches and society. And because hacking is a human story, he tells the fascinating tales of perpetrators.

Most of us take for granted that our books are vertical on our shelves with the spines facing out, but Henry Petroski, inveterately curious engineer, didn’t. As a result, listeners are guided along the astonishing evolution from papyrus scrolls boxed at Alexandria to upright books shelved at the Library of Congress. Petroski takes us into the pre-Gutenberg world, when books were so scarce they were chained to lecterns for security.

When "metadata" became breaking news, appearing in stories about surveillance by the National Security Agency, many members of the public encountered this once-obscure term from information science for the first time. Should people be reassured that the NSA was "only" collecting metadata about phone calls - information about the caller, the recipient, the time, the duration, the location - and not recordings of the conversations themselves? Or does phone call metadata reveal more than it seems?

The dream of capturing and organizing knowledge is as old as history. From the archives of ancient Sumeria and the Library of Alexandria to the Library of Congress and Wikipedia, humanity has wrestled with the problem of harnessing its intellectual output. The timeless quest for wisdom has been as much about information storage and retrieval as creative genius. In Cataloging the World, Alex Wright introduces us to a figure who stands out in the long line of thinkers and idealists who devoted themselves to the task.

Written by an acknowledged expert on the ISO/IEC 27001 standard, ISO 27001: 2022–An Introduction to Information Security and the ISMS Standard is an ideal primer for anyone implementing an information security management system aligned to ISO 27001: 2022.

Information Technology Law is the ideal companion for a course of study on IT law and the ways in which it is evolving in response to rapid technological and social change. The fourth edition of this groundbreaking textbook develops its unique examination of the legal processes and their relationship to the modern "information society". Charting the development of the rapid digitization of society and its impact on established legal principles, Murray examines the challenges faced with enthusiasm and clarity.

John Seely Brown and Paul Duguid show us how to look beyond mere information to the social context that creates and gives meaning to it. Arguing elegantly for the important role that human sociability plays, even - perhaps especially - in the digital world, The Social Life of Information gives us an optimistic look beyond the simplicities of information and individuals.

America is at war, but most of its citizens don't know it. Covert information warfare is being waged by world powers, rogue states - such as Russia, China, Iran, and North Korea - and even terrorist groups like ISIS. This conflict has been designed to defeat and ultimately destroy the United States. This new type of warfare is part of the Information Age that has come to dominate our lives.

Our DANTES study guides are different! The Computing and Information Technology DANTES/DSST Test Study Guide teaches you everything that you need to know to pass the DSST test. This is a replacement for the Introduction to Computing Test, which was renamed as Computing and Information Technology.

Today’s major technology companies - Google, Facebook, Amazon, Tesla, and others - wield more power than national governments. In this comprehensive, engaging, and prescriptive audiobook, Alexis Wichowski considers their growing and unavoidable influence in our lives, showing in eye-opening detail how these net states are conquering countries, disrupting reality, and jeopardizing our future - and what we can do to regulate and reform the industry before it does irreparable harm to the way we think, how we act, and how we’re governed.

How can important information and valuable items be kept safe as years pass? Many of these items are stored in underground vaults, including recordings and photos from U.S. history, important documents, and more. Locks, guards, secret passwords, and technology all play a part in the protection of the items.

In the coming decades, artificial intelligence (AI) could revolutionize the way humans wage war. The military organizations that best innovate and adapt to this AI revolution will likely gain significant advantages over their rivals. To this end, great powers such as the United States, China, and Russia are already investing in novel sensing, reasoning, and learning technologies that will alter how militaries plan and fight. The resulting transformation could fundamentally change the character of war.

Slow systems are frustrating. They waste time and money. But making consistently great decisions about performance can be easy, if you understand what's going on. This book explains in a clear and thoughtful voice why systems perform the way they do. It's for anybody who's curious about how computer programs and other processes use their time and about what you can do to improve them. Through a mix of personal vignettes and technical use cases, Cary Millsap reviews the process of improving performance and provides best practices for optimizing systems efficiently.

Imagine the following situation: you were invited to a private meeting. In this meeting, you are with the greatest professionals in the world for Customer relationship management (CRM) and Customer service. Will you imagine it? This book brings advice from 30 professionals for you only, your career and your company. They belong and worked in different sectors and projects. Learn with their experiences in Ombudsmen, Customer Service, CRM, Business Intelligence, and Legislation for our sector. So, enjoy this "feast" of knowledge accumulated during decades. Once you do that, your Customer will...

Now, in the face of the "Great Resignation" and "botsourcing," thought leaders Sanders and Wood present a more positive and promising scenario, where an enterprise recognizes human resources as an asset class that possesses skills that cannot be replaced by automation. Enlightened business leaders will look to create synergy between technology and people, enabling the organization to maximize its capabilities by elevating the basis of decision making with closer-to-perfect information and rationality.

Alan Turing can be regarded as one of the greatest scientists of the 20th century. But who was Turing, and what did he achieve during his tragically short life of 41 years? Best known as the genius who broke Germany's most secret codes during the war of 1939-45, Turing was also the father of the modern computer. Today, all who 'click-to-open' are familiar with the impact of Turing's ideas. Here, B. Jack Copeland provides an account of Turing's life and work, exploring the key elements of his life-story in tandem with his leading ideas and contributions.

A big-picture look at how the latest trends in information management and technology are impacting business models and innovation worldwide.... With all of the recent emphasis on "big data", analytics and visualization, and emerging technology architectures such as smartphone networks, social media, and cloud computing, the way we do business is undergoing rapid change. The right business model can create overnight sensations - think of Groupon, the iPad, or Facebook.

In "Information vs Data" Ira Warren Whiteside redefines how we perceive and utilize information and data in today's technological environment. This book integrates advanced concepts of artificial intelligence (AI) and business intelligence (BI) to demonstrate their impact on modern industries.

Exciting new technology is revolutionizing healthcare in the twenty-first century. This visionary guide by the former CIO of the Cleveland Clinic shows you how to design, implement, and maximize your organization's IT systems to deliver fully integrated, coordinated, high-quality care. Using the latest advancements in IT, you'll be able to access and apply a range of online tools and field-tested strategies to any organization. Go behind the scenes at Clinic Cleveland to see how caregivers executed their IT strategy in a working environment—and how patients benefitted as a result.