Information Technology Management

You’ve read the fairy tales; now here’s the version that keeps you employed, sane, and ahead of the game. Master the skills and knowledge you need to succeed as a software engineer with this comprehensive guide. Whether you're new to the field or a seasoned professional, this book covers all the essential software development topics to help you stay up-to-date and excel in your role. Click the Read sample button (under the cover image on the left) to see the extensive list of topics covered in the table of contents. This comprehensive guide covers essential topics in software ...

Ian is a chief information officer (CIO) who is about to go on a journey of change - whether he likes it or not. He will be expected to explore, challenge and radically recast the complex, often hostile relationships that can exist between a business and the people in its Information Technology (IT) department. On the way, Ian, his chief executive officer, chief financial officer and other key stakeholders, experience a transformation in how a business needs to think about the value of its IT people and the work that they do.

The way we think about service delivery is broken and obsolete. This book discusses a new framework for the c-suite to improve service quality, performance, and the value for customers. This is a short, easy-to-read book that will reshape how you think about service delivery. It is focused on minimizing outages and improving service quality, performance, and experience.

Big Data Revolution is a guide to improving performance, making better decisions, and transforming business through the effective use of big data. Listeners are guided through tried-and-true methodologies for getting more out of data and using it to the utmost advantage. This audiobook describes the major trends emerging in the field, the pitfalls and triumphs being experienced, and the many considerations surrounding big data, all while guiding listeners toward better decision-making from the perspective of a data scientist.

Unconditional love is what really works for solitary Bridget after giving the dark side a try. She had raised herself to believe in the bright, gained it, lost it, and now was regaining it. She finds all her old ideals remain the source of her power and her strength as a crone. In the third in the series, Bridget rises above the chaos and takes flight. This is a fictionalized autobiography. In the new edition, long scenes have been pared downed for smoother reading. Review of 1st edition by “ren” of Amazon.com "In this, the third novel in the trilogy of Maiden/Mother/Crone Bridget ...

"Conquer the CLEP Information Systems Exam" is your ultimate companion for preparing for the College-Level Examination Program (CLEP) in Information Systems. This comprehensive study guide covers all the essential topics and concepts tested in the exam, providing you with the knowledge and skills needed to ace the test with confidence. Inside, you'll find detailed explanations, practice questions, and exam strategies designed to help you master key areas such as office systems, e-commerce, enterprise-wide systems, information processing methods, internet technologies, and more. Whether ...

With the onslaught of cloud solutions, consumerization of technology, and increasingly tech-savvy business people, it's time for a manifesto for leaders who recognize - and are nervous about - the demands of the digital age. Whether you're an executive, department head, or IT manager, The New IT provides an action-ready blueprint for building and strengthening the role of IT in your company - and prescribing IT's future.

Now, in the face of the "Great Resignation" and "botsourcing," thought leaders Sanders and Wood present a more positive and promising scenario, where an enterprise recognizes human resources as an asset class that possesses skills that cannot be replaced by automation. Enlightened business leaders will look to create synergy between technology and people, enabling the organization to maximize its capabilities by elevating the basis of decision making with closer-to-perfect information and rationality.

Integrating and managing the services of multiple third-party IT service providers is becoming increasingly popular, but there is no formal best-practice guidance for service integration and management (SIAM). This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.