Industrial Management

The Intelligent Asset Allocator has helped thousands of people like you build wealth through carefully diversified portfolios. Now, with global markets in constant flux, balancing risk and reward is more critical than ever. Self-taught investor William Bernstein offers no gimmicks, inside secrets, or magic solutions - just the facts about investing and calm smart advice on how to build and manage a portfolio designed for the long run.

The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately.

Industrial/organizational psychologists are employed in organizations all over the world. They use principles and practices from their field to conduct the research required to improve workforces in terms of attitude and productivity. Their goal is to help employees find motivation and job satisfaction as their organizations grow, change, and evolve. This book focuses on the basic skills, knowledge, methodology, responsibilities, and benefits of I/O psychologists. It also examines their future potential as the field continues to grow and expand. The text is informational and educational, ...

W. Edwards Deming details the system of transformation that underlies the "14 Points for Management" presented in Out of the Crisis. The "Deming System of Profound Knowledge", as it is called, consists of four parts: appreciation for a system, knowledge about variation, theory of knowledge, and psychology. Describing the prevailing management style as a prison, Deming describes how applying the System of Profound Knowledge increases productivity, quality, and people's joy in work and joy in learning.

How did salesforce.com grow from a start-up in a rented apartment into the world's fastest growing software company in less than a decade? Marc Benioff, the visionary founder, chairman, and CEO of salesforce.com, tells how he and his team created and used new business, technology, and philanthropic models tailored to this time of extraordinary change.

Seeing What's Next is a framework for predicting industry winners and losers. Every day, individuals take action based on how they believe innovation will change industries. Yet these beliefs are largely based on guesswork and incomplete data, and can lead to costly errors in judgment. Internationally renowned innovation expert Clayton M. Christensen and his research partners, Scott D. Anthony and Erik A. Roth, present this guide for predicting outcomes in the evolution of any industry.

There's a revolution going on right now. On the frontiers of medicine, some doctors have developed an approach for treating people that is more effective, more humane, and more affordable. It's an approach to healthcare that has captured the attention of the media and business elite. It's all happening at Cleveland Clinic, one of the most innovative, forward-looking medical institutions in the nation. In this groundbreaking book, Toby Cosgrove, MD, reveals how the Clinic works so well and argues persuasively for why it should be the model for the nation.

As CEOs and business leaders navigate a world of complex global challenges, sustainability is no longer optional but a business imperative. In this book, two sustainability leaders with decades of experience - Henrik Henriksson, CEO of Scania, and Elaine Weidman Grunewald, cofounder of the AI Sustainability Center and former chief sustainability and public affairs officer at Ericsson - offer a simple but powerful three-step model for leading an organization on a sustainability transformation journey that aims at big, audacious, world-changing goals.

Transform the power of a safer, healthier workplace with this comprehensive guide to ISO 45001—the international standard for Occupational Health and Safety Management Systems (OHSMS). Written by Dr. Mohamed Ali Ibrahim, this book provides a step-by-step roadmap for organizations to implement ISO 45001, ensuring a robust safety culture, legal compliance, and the protection of your most valuable asset—your employees. Whether you're just starting your journey toward ISO 45001 certification or looking to improve an existing safety management system, this guide covers all the essential ...

Take control of your trucking business finances in just 21 days! Are you a truck owner-operator, small fleet manager, or aspiring logistics entrepreneur struggling to manage your business finances? 21 Days to Organizing Your Trucking Business Finances is your ultimate guide to mastering the financial side of your trucking business. In this step-by-step, day-by-day guide, you’ll learn how to: Set realistic financial goals for your business. Create a simple and effective budgeting system. Track your revenue and expenses to maximize profitability. Identify cost-saving opportunities and ...

Now nearing its 60th printing in English and translated into 19 languages, Michael E. Porter's Competitive Strategy has transformed the theory, practice, and teaching of business strategy throughout the world.

Wealth Management Unwrapped provides you with the tools and tips you need to take back control and more effectively manage your money. Wall Street veteran Charlotte Beyer conducts a tour of the wealth management industry, guiding you through the complexities and jargon with straightforward, no-nonsense expertise. From choosing an advisor and understanding the fine print, to fulfilling your responsibilities as CEO of My Wealth, Inc. this audiobook offers all-in-one guidance for anyone ready to take charge of their finances. This revised and expanded version has been updated with new information.

We live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training, ever more advanced technologies - neither seems to prevent grievous errors. But in a hopeful turn, acclaimed surgeon and writer Atul Gawande finds a remedy in the humblest and simplest of techniques: the checklist.

Step into the world of reinsurance with 'Reinsurance Simplified: A Beginner's Guide to the Backbone of Insurance,' the book I wished I had when starting my journey in the insurance and reinsurance industry. Authored from personal experience, this guide is tailored for those new to the field, offering clear, concise explanations of complex topics. It’s packed with real-world insights and practical knowledge, making it the perfect starting point for anyone looking to build a solid foundation in reinsurance. Transform your understanding and approach to risk management with this essential ...

World-renowned economist Klaus Schwab, founder and executive chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolution, which will fundamentally alter how we live and work.

Ron Shaich is a business visionary who has been part of building three iconic restaurant brands: Au Bon Pain, Panera Bread, and now Cava. Along the way, he developed "fast casual," a $100 billion-plus segment of the industry. Now he reveals what he learned about entrepreneurship, running large enterprises, business transformation, and life itself. He illustrates these lessons with his experiences turning a small cookie store into 2,400 restaurants with $5 billion in revenue, delivering annual investor returns of 25% over two decades, and outperforming both Starbucks and Chipotle.

A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.

This book provides a comprehensive guide to repairing one's credit. The book covers a range of topics, including understanding the impact of credit utilization, dealing with debt and creditors, rebuilding credit, protecting against identity theft and credit fraud, and staying motivated throughout the credit repair process. The book provides practical strategies for reducing credit card debt, establishing new lines of credit, and building a positive payment history. It also covers the rights individuals have under the Fair Credit Reporting Act, and the benefits of having good credit. In ...

Press Ganey's chief nursing officer Christina Dempsey has worked everywhere in healthcare, from the ward floor to the hospital boardroom. She has also experienced the system as a patient and as a family member of a critically ill patient. In The Antidote to Suffering, this 30-year healthcare veteran and patient-experience thought leader argues that the key to improving healthcare is to reduce the suffering - physical, psychological, and emotional - of patients and caregivers alike through Compassionate Connected CareTM.

Are you thinking about opening a restaurant, bar or nightclub? This is a complex business with a big learning curve. You can either learn by trial and error spending hundreds of thousands of dollars or you can lean from those that have already done it successfully. Chris Seferyn has survived and thrived for 20+ years in the hospitality business. He has literally seen it all when it comes to serving people food and beverages. This book is the distillation of everything he has learned by making all the mistakes that you would make. How do you pick a concept? How do you choose a location? How ...