Industrial Management

Created for risk professionals and non-risk professionals alike, this easy-to-understand guide helps you meet the increasingly insistent demand to make sophisticated assessments of companies' risk exposure. It provides the latest methods for measuring and transferring credit risk, increasing risk-management transparency, and implementing an organization-wide Enterprise Risk Management (ERM) approach.

Trust is a word we use a lot. But have you ever learned how to make smart decisions about trust? How to earn the trust of other people? Or, how to repair trust when it breaks down? Rachel Botsman has helped the world’s brightest minds change the way they think about trust. Now, in How to Trust and Be Trusted, she shares those insights with you in five clear principles. Curated to strengthen connection and engagement, these five principles guide the listener through a series of accessible and relatable lessons.

There's a revolution going on right now. On the frontiers of medicine, some doctors have developed an approach for treating people that is more effective, more humane, and more affordable. It's an approach to healthcare that has captured the attention of the media and business elite. It's all happening at Cleveland Clinic, one of the most innovative, forward-looking medical institutions in the nation. In this groundbreaking book, Toby Cosgrove, MD, reveals how the Clinic works so well and argues persuasively for why it should be the model for the nation.

Brick by Brick takes you inside the LEGO you've never seen. By following the teams that are inventing some of the world's best-loved toys, it spotlights the company's disciplined approach to harnessing creativity and recounts one of the most remarkable business transformations in recent memory.

ATTENTION STUDENTS: If you need to write a paper on training in organizations, then this is the perfect reference. It's simple, easy to understand, and right to the point. Employee training is common in many organizations because employers want educated workforces. Properly conducted training provides workers with information that helps them perform their jobs more effectively and efficiently, and this helps organizations grow and prosper. This eBook examines the advantages and disadvantages of employee training. It analyzes the benefits it provides organizations and the challenges it ...

The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately.

Are you thinking about opening a restaurant, bar or nightclub? This is a complex business with a big learning curve. You can either learn by trial and error spending hundreds of thousands of dollars or you can lean from those that have already done it successfully. Chris Seferyn has survived and thrived for 20+ years in the hospitality business. He has literally seen it all when it comes to serving people food and beverages. This book is the distillation of everything he has learned by making all the mistakes that you would make. How do you pick a concept? How do you choose a location? How ...

Take control of your trucking business finances in just 21 days! Are you a truck owner-operator, small fleet manager, or aspiring logistics entrepreneur struggling to manage your business finances? 21 Days to Organizing Your Trucking Business Finances is your ultimate guide to mastering the financial side of your trucking business. In this step-by-step, day-by-day guide, you’ll learn how to: Set realistic financial goals for your business. Create a simple and effective budgeting system. Track your revenue and expenses to maximize profitability. Identify cost-saving opportunities and ...

Ron Shaich is a business visionary who has been part of building three iconic restaurant brands: Au Bon Pain, Panera Bread, and now Cava. Along the way, he developed "fast casual," a $100 billion-plus segment of the industry. Now he reveals what he learned about entrepreneurship, running large enterprises, business transformation, and life itself. He illustrates these lessons with his experiences turning a small cookie store into 2,400 restaurants with $5 billion in revenue, delivering annual investor returns of 25% over two decades, and outperforming both Starbucks and Chipotle.

Filled with illuminating case studies and brilliant in-depth analysis, this invaluable book provides a multitude of insights that will help you weather market upheavals, adapt to disruptions, and optimize your resources to your best advantage.

A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.

Unsliced is the resource for elevating your pizzeria - from managing staff to mindset, marketing, and everything in between. Industry leader Mike Bausch explains how to make your restaurant unique and in demand based on his 20 years of experience. You’ll learn how to build systems that will help you boost your sales and keep your sanity. And you’ll discover time-tested protocols that will protect you and your restaurant. It’s hard not to get discouraged in this business. But with the right perspective, smart systems, and hard work, your restaurant can thrive.

This book provides a comprehensive guide to repairing one's credit. The book covers a range of topics, including understanding the impact of credit utilization, dealing with debt and creditors, rebuilding credit, protecting against identity theft and credit fraud, and staying motivated throughout the credit repair process. The book provides practical strategies for reducing credit card debt, establishing new lines of credit, and building a positive payment history. It also covers the rights individuals have under the Fair Credit Reporting Act, and the benefits of having good credit. In ...

No business concept was more important to America's economic revival in the 1990s than reengineering, introduced to the world in Michael Hammer and James Champy's Reengineering the Corporation. Already a classic, this international best seller describes how the radical redesign of a company's processes, organization, and culture can achieve a quantum leap in performance.

Dr. Zeev Neuwirth wrote Reframing Healthcare for leaders and organizations interested in understanding what the disrupters in healthcare are doing and, more to the point, for those who want to be the disrupters rather than the disrupted. This audiobook is a step-by-step guide for leadership teams that are intent on improving healthcare at an accelerated pace. It’s written for healthcare organizations that wish to thrive in a customer-centric, community-oriented, value-based healthcare system.

From inside the walls of Enron, a lone whistleblower attempted to avert the course of events leading to the largest bankruptcy in American history. On August 16, 2001, Sherron Watkins wrote an anonymous letter to Enron's Chairman, Ken Lay, laying out problems with Enron's use of partnerships to hide debt. She warned of a possible scandal that could topple the company if investors and the news media learned of the operations. Then, she revealed her identity and confronted Lay directly.

Are you ready to take your business to the next level? With over 46 years of experience in the construction industry working on every type of project imaginable, Joel Anderson shares the nuts and bolts for building a successful business. From hiring and managing employees to operations, marketing, and keeping clients to financing projects, Joel shows you the secrets for running your business smoothly, avoiding costly mistakes, and growing at a sustainable rate. Step-by-step, he’ll also show you how to get and stay organized while you regain your sanity, so you can run your business and it...

In their book Abundance, best-selling authors and futurists Peter Diamandis and Steven Kotler tackled grand global challenges, such as poverty, hunger, and energy. Then, in Bold, they chronicled the use of exponential technologies that allowed the emergence of powerful new entrepreneurs. Now the best-selling authors are back with The Future Is Faster Than You Think, a blueprint for how our world will change in response to the next 10 years of rapid technological disruption.

"Mastering Management: A Guide to Effective Leadership" is a comprehensive guide to becoming an effective and successful manager. The book covers a range of topics that are crucial to leadership and management, including understanding your leadership style, building trust with your team, motivating and inspiring your team, delegating responsibilities, developing team members, managing conflict resolution, time management, setting and achieving goals, building a positive work culture, performance management, and feedback, navigating change and adaptability, managing remote teams, and staying...

Press Ganey's chief nursing officer Christina Dempsey has worked everywhere in healthcare, from the ward floor to the hospital boardroom. She has also experienced the system as a patient and as a family member of a critically ill patient. In The Antidote to Suffering, this 30-year healthcare veteran and patient-experience thought leader argues that the key to improving healthcare is to reduce the suffering - physical, psychological, and emotional - of patients and caregivers alike through Compassionate Connected CareTM.