Human Leadership

Unlike most academic books that merely define research, The Refractive Thinker® series offers unique application of effective business practices from the perspective of multiple authors – each offering a chapter based on their scholarly expertise. The Refractive Thinker® series provides doctoral scholars with a collaborative opportunity to promote and publish their work in an award winning peer-reviewed publication, which meets the university standard. Our goal is to provide an affordable outlet for scholars that supports the tremendous need for dynamic dialogue and innovation while ...

In this provocative yet practical book, renowned speaking coach and communication expert Nick Morgan highlights recent research that shows how humans are programmed to respond to the nonverbal cues of others--subtle gestures, sounds, and signals--that elicit emotion. He then provides a clear, useful framework of seven "power cues" that will be essential for any leader in business, the public sector, or almost any context. You'll learn crucial skills, from measuring nonverbal signs of confidence to the art and practice of gestures and vocal tones.

This book breaks through both the hype and the doom-and-gloom surrounding automation and the deployment of artificial intelligence-enabled—“smart”—systems at work. Management and technology experts Thomas Davenport and Steven Miller show that, contrary to widespread predictions, prescriptions, and denunciations, AI is not primarily a job destroyer. Rather, AI changes the way we work—by taking over some tasks but not entire jobs, freeing people to do other, more important and more challenging work.

In business, OKRs—that's short for Objectives and Key Results—are the gold standard for communicating and delivering on what you want to accomplish and how you'll get there. OKRs For Dummies provides you with step-by-step guidance for following in the footsteps of some of the world's leading organizations. Drive focus on what matters most, align and engage teams, and generally maximize the benefits OKRs have to offer, thanks to this easy-to-use guide.

In This is Beyond Budgeting: A Guide to More Adaptive and Human Organizations, award-winning author Bjarte Bogsnes describes a tested and proven way of making organizations more adaptive and human. This involves radically changing traditional management, including the budgeting process, the central nervous system of rigid and bureaucratic organizations. In this book, you’ll learn to establish a highly decentralized and dynamic management model with more adaptive and self-regulating processes, designed in line with and not against human nature.

The Executive Coaching Guide is packed with real coaching scenarios, tips and tricks to help HR professionals prepare for their coaching sessions, and tons of examples of effective and powerful coaching questions to illustrate the different stages of the coaching models during a professional coaching engagement, The Executive Coaching Guide will help HR managers enhance their coaching skills while developing an effective leadership style that is all their own.

Ask anyone from the CEO to the shipping clerk about the organization’s most valuable asset, and you’ll get the same answer: “The people!” However, when it comes to the valuation of that organization, especially in terms of intangible assets, items like patents and trademarks wind up seeming to be more valuable. How can that be? Simple: They’re more quantifiable. In The NEW ROI: Return on Individuals, we delve into placing a more quantifiable value on the human capital asset – the most valuable asset in every organization. Additionally, we explore universal ways to promote even ...

While experiencing firsthand the chaos at Wisdom Health Care Center, Grace Holden, its new CEO, questions if she made the right decision in accepting the job. Yet Grace knows she couldn’t have turned it down. It was an opportunity she had worked for her entire career. Still, what she could not have anticipated was just how broken the culture was at the health care center. She quickly discovers Wisdom will challenge her in ways she never imagined. In The Wisdom Story, best-selling author Tim Burningham presents another compelling and enlightening leadership fable. Using his storytelling ...

The Simple Side of Human Resource Management Managing People Should Not Be Difficult, Boring or Scary Learn how to understand some of the more complex aspects of human resource management in a simpler context. If you are interested in understanding human resource management in greater detail, but you are just not in the mood for those stale academic written, hard to understand, boring textbooks, then this book is just for you. If you are simply looking for additional information and wish to supplement your existing knowledge on human resource management, well then this book is for you. For ...

The Empathy Deficit: Rebuilding Human Connection in an Angry, Divided World By Dr. Richard L. Travis In a culture fueled by outrage, echo chambers, and digital disconnection, one essential human trait is quietly vanishing: empathy. In The Empathy Deficit, psychotherapist Dr. Richard L. Travis offers a compelling guide to understanding why empathy is breaking down—and how to bring it back. Blending science, storytelling, and practical tools, this book helps readers rediscover the courage to listen, repair, and connect in a divided world. Whether you're a parent, educator, partner, leader, ...

Two Harvard Business School professors synthesize 200 years of thought along with the latest research drawn from the biological and social sciences to propose a new theory, a unified synthesis of human nature. Paul Lawrence and Nitin Nohria have studied the way people behave in that most fascinating arena of human behavior - the workplace - and from their work they produce a book that examines the four separate and distinct emotive drives that guide human behavior.

If you listen to the news, robots are coming for your job. Full-time employment will soon be a thing of the past as organizations opt more to hire employees on a contract basis. With technological advances across email, video, project management, and instant messaging platforms, being tied to a desk working full time for one company is becoming obsolete. So, where does that leave you? The Human Cloud may be the most important book you hear to prepare for how work is done in the future.

15X Best-Selling & Award-Winning Author and Podcaster; Leadership, HR, Innovation, Future of Work, Diversity and Inclusion, and Workplace Culture Global Thought Leader; Chair/Professor of Organizational Leadership; Change/OD/HR/Social Impact Consultant; Ranked in the top 20 of global researchers in the following topic areas - "Future of Work," "Global Leadership," "Organizational Development, "Public Service Motivation," and "Social Impact" (Google Scholar); ScholarGPS has ranked him the #18 scholar in the world for job satisfaction research. In his groundbreaking new book, Inspiring ...

Google, Yelp, and TripAdvisor are often the consumer’s first impression of your brand, especially in a tourist economy. Is your business dominating your competition, or have you not addressed your search engine ranking because you “show up” if you Google your own business? Good enough, right? Not even close. What works for your competitor’s brand could be worthless for yours.

ATTENTION STUDENTS: If you need to write a paper on communication in organizations, then this is the perfect reference. It's simple, easy to understand, and right to the point. This book is about communication in organizations. It defines the topic, identifies its different types, explores its directional flows, breaks down its methods, discusses its challenges, suggests ways it can be improved, and peaks into its future. The text is informational and educational, and it is written for easy understanding at all reader levels. If you are interested in learning about communication in ...

Most hiring managers are getting it wrong. Of course skills are important, but a particular skill set is about the easiest thing to test in an interview. Although much harder to recognize, attitude should be your number one focus during the hiring process. Don't suffer from poor chemistry - even one employee with the wrong attitude could cause years of suffering for your other employees and customers. Whether you're hiring new employees, choosing existing employees for a new team, or upgrading your current talent pool, you need people with the right attitude!

Embark on a transformative odyssey through this indispensable course, meticulously crafted to empower individuals in mastering the art of self-improvement and achieving unparalleled success in life and commerce.

Culture is complex. It has its own language and nuances that can change in an instant. To build a thriving, sustainable company, business leaders must be intentional in crafting cultures that reflect their core values- well beyond creating posters that simply profess them.

In today's rapidly evolving business landscape, the need for a human-centered approach to work has never been more pressing. Bestselling author, professor, and consultant Dr. Jonathan H. Westover provides a comprehensive and research-backed roadmap for practitioners to cultivate purpose-driven, people-centric organizations. Diving deep into the key themes of meaning, motivation, self-awareness, strategic HR, and adaptive leadership, this book empowers readers to: Discover new ways to help their teams find purpose and meaning at work Develop self-awareness and leadership capabilities for ...

This book offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to drive success by effectively managing the moments when employees interact with customers. Based on research spanning 10 million employees and 10 million customers around the globe, the Human Sigma approach combines a proven method for assessing the health of the employee-customer encounter with a disciplined process for improving it.