Health Care Administration

From Nobel laureate, world-renowned doctor, and noted human rights activist Dr. Denis Mukwege comes an inspiring clarion call-to-action to confront the scourge of sexual violence and better learn from women's resilience, strength, and power.

In Mission-Driven Leadership, Mark Bertolini, the long-time chairman and CEO of Aetna, the Fortune 500 health insurance company, reveals that genuine leadership is not about dollars and market share, but about improving lives and communities.

How can America's healthcare system be transformed to provide consistently higher-quality and lower-cost care? Nothing else in healthcare matters more. Prescription for the Future identifies some standout medical organizations that have achieved higher-quality, more patient-focused, and lower-cost care, and from their examples distills 12 transformational practices that could transform the entire healthcare sector.

The United States is embarking on a medical revolution. Supporters of personalized, or precision, medicine—the tailoring of health care to our genomes—have promised to usher in a new era of miracle cures. Advocates of this gene-guided health-care practice foresee a future where skyrocketing costs can be curbed by customization and unjust disparities are vanquished by biomedical breakthroughs. Progress, however, has come slowly, and with a price too high for the average citizen.

In Health Guardianship, surgeon-scientist Firouz Daneshgari provides an unflinching exploration into the systemic dysfunction caused (primarily) by America’s fee-for-service healthcare model. Procedures and surgeries generate revenue, healthy people don’t.

Most consumers agree their service experiences with hospitals, clinics, and physicians fall well short of their service experiences with hotels, resorts, and restaurants. So, what would their experiences be like if healthcare providers served them the same way hospitality providers do? Given that both industries share many common service touchpoints, one wonders whether healthcare service providers could adopt principles of hospitality to enhance the patient experience. The insights shared in this book reveal the answer: yes!

The purpose of this book is to provide a comprehensive, evidence-based guide for healthcare leaders and professionals seeking to navigate the complex landscape of transformation within the healthcare industry. Drawing on influential theories from psychologists such as Bandura, Kahneman, and Frankl, the book offers a multifaceted approach to change management, leadership development, and decision-making.

In My Quest for Health Equity, Dr. Satcher takes an inspiring and instructive look inside his fifty-year career to shed light on the challenge and burden of leadership. Explaining that he has thought of each leadership role—whether in academia, community, or government—as an opportunity to move the needle toward health equity, he shares the hard-won lessons he has learned over a lifetime in the medical field.

The US healthcare system desperately needs radical reform to rein in costs, reduce harm, expand access, and become customer centric...Imagine what real change in our healthcare system would mean for you, the economy, and our future. Real change requires disruptive innovation. As citizens, employers, entrepreneurs, healthcare workers, elected officials, and patients, it is time for us to drive the change. Authors Aaron Fausz and Terry Howell explain how we can disrupt, dismantle, and rebuild.

As much of the world's population grows older, the quest for a "good death" has become a significant issue. For many, the right to die often means the right to die with dignity. The Inevitable moves beyond margins of the law to the people who are meticulously planning their final hours - far from medical offices, legislative chambers, hospital ethics committees, and polite conversation - and the people who help them, loved ones or clandestine groups on the Internet known as the "euthanasia underground".

Jane Philpott has spent her life learning what makes people sick and what keeps people well. She has witnessed miracles in modern medicine. She has also watched children die of starvation in a world that has plenty of food. With Health for All, she sounds a clarion call for a radical disruption in a health care system that is broken—but not beyond repair. The vision is rooted in a deep-seated commitment to health equity.

Our health-care system is in critical condition. The Affordable Care Act has insured more Americans than ever, yet deductibles keep rising and costs continue to climb. Now more than ever, the industry needs a shot in the arm. It needs The Innovator's Prescription, the now-classic approach to efficient, affordable health care.

As one of America’s most celebrated vascular surgeons, Dr. Frank Veith’s career was anything but conventional—from working undercover with the CIA to fighting to make vascular surgery an independent specialty to creating the largest vascular conference in the world.

In Dying to Save You, Dr. William Queale takes you behind the scenes of our sickcare system. He uses deeply personal stories to explain how we got here and how systems thinking can get us out. But Dying to Save You isn’t just about medicine, science, and healthcare policy. This book is about you—and how you can stay out of the sickcare system altogether.

On May 3, 2006, Ted Giovanis emailed a US government official, seeking clarity on an arcane issue: the calculation used by Medicare to determine reimbursement rates for certain kinds of hospitals. Though he expected a routine exchange, what unfolded was anything but.

The struggle against deadly microbes is endless. Diseases that have plagued human beings since ancient times still exist, new maladies make their way into the headlines, we are faced with vaccine shortages, and the threat of germ warfare has reemerged as a worldwide threat. In this riveting account, medical historian Howard Markel takes an eye-opening look at the fragility of the American public health system.

At first glance, the events in this book may seem equal parts science fiction and legal thriller. Unfortunately, this is a true story of blinding greed, cruel deceit, unfortunate circumstance, and powerful human tragedy. It has villains and heroes, but it does not yet have a good ending. It is the story of asbestos in America.

The Warranty Revolution: How Offering Procedure Warranties Can Transform Your Practice is a game-changing guide for dental practice owners looking to increase patient satisfaction, boost revenue, and reduce financial risk. Drawing on insights from the automotive industry, Max Zanan reveals how offering dental procedure warranties can attract more patients, improve treatment acceptance, and build long-term wealth for your practice.

With its signature "DARE to keep kids off drugs" slogan and iconic t-shirts, DARE (Drug Abuse Resistance Education) was the most popular drug education program of the 1980s and 1990s. But behind the cultural phenomenon is the story of how DARE and other antidrug education programs brought the War on Drugs into schools and ensured that the velvet glove of antidrug education would be backed by the iron fist of rigorous policing and harsh sentencing.

In Modernizing Medicare, editors Robert Emmet Moffit and Marie Fishpaw bring together a rare combination of leading scholars and policy practitioners to outline a vision for Medicare reform and provide solutions for the millions of seniors whose health care depends on it. Contributors include a former Medicare trustee, a former Medicare administrator, and a former director of the Congressional Budget Office.