Great Marketing

Here are tools, tips, and proven techniques to lift your service higher. Lift your service up, increase service value, and add more to your customers and your bottom line (Chapter two unlocks the value). Explore spectacular service and discover what's beyond the extra mile (Chapter four reveals the secrets). Build your service culture and attract great customers and staff (Study chapter six to keep them). Find loyalty, passion, and profits (Every chapter has the clues).

If you lead, manage or influence a B2B sales organization of any kind, let this be a long overdue wake-up call: the time to grow and develop women and underrepresented sales professionals is now. The question is, will your organization be ahead of the curve or get left behind? For well over three decades, Lori Richardson has been selling, running a sales strategy firm, speaking, watching sales trends, and now helping to influence them.

In two decades as a television reporter, T. J. Winick covered many scandals. The biggest mistake he saw brands make was to try to “make it go away” by refusing to apologize, declining to comment, or going on the attack—anything to deflect attention. Often that kind of response becomes a scandal of its own. In his book, Winick argues instead for transparency, honesty, authenticity, and empathy. Handled correctly, the way you address an egregious violation of your standards can increase your reputation capital.

How to Be a Fierce Competitor is the definitive “how-to” guide for understanding how to spot opportunity and then capitalize on it. This practical resource for business leaders and managers shows exactly how the savvy few who rise to the top stay focused and alert.

As a nation of food-lovers we have been munching on fruit and veg, drinking tea and coffee, and using oils and spices for generations, but have you ever stopped to think how our most beloved foods came to be the way they are now? In Borough Market: Edible Histories, award-winning food writer Mark Riddaway takes us on a culinary journey through the most fascinating, surprising and downright bizarre stories behind Britain's favourite tipples and nibbles.

On October 24, 1929, the stock market crashed. Stories of suicides abounded. So did murders. Rosalie Fitzwilliam discovered a young couple in an alley in the Financial District. Dead. She acts logically. She runs to her friend, Dr. Tabitha. Together, the two of them and their husbands and Sergeant Johan Klassen engage in the pursuit of justice that could end up going very badly for them. The story is set in New York City, Vermont and Miami after the crash. Many people suffered. A few used the disaster for a grab for power and money. Does what happened back then have lessons for the present ...

Imagine the following situation: you were invited to a private meeting. In this meeting, you are with the greatest professionals in the world for Customer relationship management (CRM) and Customer service. Will you imagine it? This book brings advice from 30 professionals for you only, your career and your company. They belong and worked in different sectors and projects. Learn with their experiences in Ombudsmen, Customer Service, CRM, Business Intelligence, and Legislation for our sector. So, enjoy this "feast" of knowledge accumulated during decades. Once you do that, your Customer will...

Uncover a 2,000-year-old branding roadmap, showcasing how Jesus forged lasting connections without modern technology. Discover how to humanize your brand by understanding the people behind it, drawing inspiration from Jesus’s ability to unite diverse audiences. Reflect on the timeless principles that propelled Jesus’s influence and consider their application to your personal brand or organization in today’s dynamic digital landscape.

Welcome to The Great Escape – the ultimate guide to designing, creating, and operating mind-bending escape rooms that leave players begging for more. Whether you're a seasoned escape room creator or a budding enthusiast, this eBook is jam-packed with insights, strategies, and techniques that will help you elevate your game and create unforgettable experiences for your players. From the evolution of escape rooms to the future of the industry, every aspect of designing and running immersive puzzle rooms is covered in this comprehensive guide. Chapter 1 takes a deep dive into the roots of ...

The thought of stagnation is quite depressing. Everyone desires to progress and achieve great things in life. However, if things aren’t going as expected, you should consider re-evaluating your steps. This is for anyone hopeful of changing their jobs or progressing in their career. In this book, there will be explicit explanations of the advantages of writing a great resume and useful interview tips to help grow your career. The modern-day job search has grown beyond mere applications. Remember that many people are also applying for the same job as yourself. After applying, your resume ...

Turn your business into a sales and marketing powerhouse! Every day, businesses like yours underperform as millions are wasted on ineffective marketing. This is not only lost time and lost money but it’s threatening your culture and any real opportunity to grow. In The 7 Disciplines of Relationship Marketing, you’ll discover the greatest marketing strategy in history. And the best part...it’s right in front of you, doesn’t have to cost a fortune, and has a track record that can produce consistent and lasting growth for you and your company.

Finally, an Agile audiobook created for executives—not engineers. Agile That Works delivers a clear, results-driven model for faster delivery, strategic alignment, and real business agility. If you're tired of Agile jargon, bloated frameworks, or “transformation theater” with little return, this audiobook offers a smarter way forward. Veteran enterprise executive Evan Farr Smith introduces the DO CREATIVE Agile Model—a practical, ten-part system designed to align leadership, empower teams, and drive consistent outcomes.

They say that timing is one of the most important things in business. But how do you figure out if your timing is right? This book will guide you. Learn to identify drivers of good timing, business model impact, and how to apply what’s changing to your own situation. With examples from many companies – successful and failed – this book offers founding teams, product managers, investors, and innovation groups a way to evaluate timing in their own situations. Learn frameworks that help you think through your own situation, ways to present your timing advantage, and patterns that have ...

Podcasting Good to Great: How to Grow Your Audience Through Collaboration provides a behind-the-scenes look at how podcasters can build influential platforms. The book discusses various strategies for networking, even when you can't leave home to attend pricey conferences.

Meet Robert Paolini, an award-winning, top-selling real estate salesperson, who has decoded the essential communication skills of top producers. His breakthrough GOOD T.A.L.K. system dispels the myths of old-fashioned selling techniques and instead shows you how to genuinely connect with people and help solve their problems with integrity.

If you’re reading this, you’re probably not on law review. That’s OK, many of the profession’s most-successful lawyers graduated near the bottom of the class. Law school grades are the principal metric used by hiring professionals―but they’re not the only one. If your grades aren’t what you’d hoped for, then you’ll need to grab the attention of hiring professionals some other way. This book will show you precisely how to do it. NOW is the time to start creating an impressive, attention-grabbing, job-getting resume. If you read this book, you’ll learn powerful new ...

Warren Buffet is one of the greatest investors of our time. The "Oracle of Omaha" once said, "The secret to making it in the stock market is to be greedy when the rest of the market is fearful, and fearful when everyone else is greedy." The time is ripe. No better time has existed than now for you to take control of your own stock trading and investments. This audiobook gives you the foundational knowledge you need to understand the stock market so as to be able to participate in the opportunities that it presents.

Through detailed case studies, interviews with industry leaders and findings from respected academic research, and drawing on her own experience working with extraordinary brands across a broad range of sectors, Denise shows how great companies achieve the brand-culture fusion that creates extraordinary results and growth.

Herbert Hoover led one of the most fascinating lives of an America in the twentieth century. Orphaned as a young boy he would graduate from Stanford University, build a fortune as a mining engineer, and become the most accomplished humanitarian of his era. His complex personality led many to view him as aloof and uncaring, though ironically through his extreme generosity he helped feed millions of starving Europeans during two World Wars. After a brilliant career as Secretary of Commerce he became president of the United States in 1928 which was at the high point of America’s prosperity. ...

Do you feel like most business owners and marketers who are always stifled or confused on how to create good marketing campaigns or write good marketing copy for your own business, products or services? This is usually caused by the fact that you are told you have to look at the "client avatar" that details everything from what is actually relevant to your business to what someone dreamed about last night...which might not be relevant to you at all.