First Business

Saying the right thing the right way can make the difference between sealing the deal or losing the account, getting a promotion, or getting a pink slip. It's essential to be pitch perfect - to get the right message across to the right person at the right time. In Pitch Perfect, Bill McGowan shows you how to craft the right message and deliver it using the right language - both verbal and nonverbal.

In The Employee Advantage, behavioral economist Stephan Meier explains why organizations must value their employees as much as—if not more than—their customers: those that pivot toward an employee-centric model will be more profitable, innovative, and appealing to top talent.

Learn all the essentials for making your first year of teaching a success! In this exciting audiobook, internationally renowned educator Todd Whitaker teams up with his daughters - Madeline, an elementary teacher, and Katherine, a secondary teacher - to share advice and inspiration. They offer step-by-step guidance to thriving in your new role and overcoming the challenges that many new teachers face.

Make more money, take control of the course and direction of your life, and get more satisfaction from your work. Click the "Buy Now" button and get your copy of $250K Consulting.

In this candid and personal account, Vineet Nayar—HCLT's celebrated CEO—recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees, and not the other way around.

The guidelines and ideas in this audiobook are a result of my extensive project management experience. I have successfully managed, implemented, and delivered countless projects, including complex global infrastructure-based projects. As a project manager, I have overseen new and modification projects utilizing on-shore and offshore resources and third parties. Thanks to over 25 years of project management experience, I have extensive knowledge covering the entire life cycle of a project.

So many leadership and compassion books seek to remind leaders to "behave human" and treat those around them with care. But the truth is that leaders are human. They're not playing at being human or calling forth their humanity on demand. Their struggle in marrying leadership and compassion stems from leaders ignoring self-care-the lack of compassion toward their subordinates is just a symptom. Human First, Leader Second introduces leaders to the practice of self-compassion through a six-step framework.

What do elite members of the military, first responders in the disaster zone, and high-performing leaders in fast-paced, high-pressure, modern day organizations have in common? The ability to have clarity of mind and purpose when surrounded by chaos. To operate at peak performance under risk. To be able to see clearly when others are blinded by fear, and act when others are paralyzed. To craft plans even with incomplete information, then execute those plans decisively...

The First 90 Days: Setting Yourself Up for Success in Six Steps is a must-listen book for anyone starting a new role, seeking to maximize their impact and set themselves up for long-term success. This comprehensive guide provides a clear roadmap for navigating the critical first three months of any new position, offering practical advice and strategies for making a positive impact quickly and effectively.

From Mike Michalowicz, the author of Profit First, Clockwork, and The Pumpkin Plan, comes the ultimate diagnostic tool for every entrepreneur.... The biggest problem entrepreneurs have is that they don't know what their biggest problem is. If you find yourself trapped between stagnating sales, staff turnover, and unhappy customers, what do you fix first? Every issue seems urgent—but there's no way to address all of them at once. The result? A business that continues to go in endless circles putting out urgent fires and prioritizing the wrong things.

When Pastor Bruce Deel took over the Mission Church in the 30314 zip code of Atlanta, he had orders to shut it down. The church was old and decrepit, and its neighborhood - known as "Better Leave, You Effing Fool", or "the Bluff", for short - had the highest rates of crime, homelessness, and incarceration in Georgia. Expecting his time there to only last six months, Deel was not prepared for what happened next. One Sunday, he was approached by a woman he didn't know. "I've been hooking and stripping for fourteen years," she said. "Can you help me?"

When Lynsi Snyder’s grandparents founded In-N-Out Burger in 1948, they built it with a passion for quality and service that Lynsi embraced at a young age. After starting as a store associate at age seventeen, she then worked in other departments, gaining firsthand experience with almost every aspect of the family business until she became president in 2010. She has led the company through explosive growth—today, there are three-hundred-ninety-two stores and counting—and is deeply committed to the well-being of the In-N-Out Burger family.

The world of work continues to grow more complex with hybrid work, a shortage of talent, and a mandate for more inclusive environments with a true DEI perspective. These changes have created many exciting opportunities but also carry big risks for HR managers on the front lines in organizations in transition.

There's no doubt about it: the financial struggle to gain any footing is real. But whether you are in debt or simply feel like your paychecks vanish upon arrival, you can take control of your money. Financial freedom is meant for you. You just need a real-world plan to get there. Based on the lessons she learned in her journey going from $100K in debt to self-made millionaire, YouTube money expert Rose Han shares a detailed and doable road map to financial freedom. Her actionable five-step method provides you with the tools you need to get out of debt and maximize your net worth.

Most people typically listen with the intent to reply. Habit 5 explores the essential communication skill of listening to truly understand, which helps us to avoid reading our own autobiographies into other people's lives. It opens us up to one another's perspectives, ideas, and emotions. Then real communication can happen, new and better ideas can be conceived, and everyone involved can learn from one another.

Learn how you can make money online with little to no money. That's right! It is 100% possible to start a business for free! This book includes the following: If you can make $1 online, you can make more How to keep your expenses low How to follow the money How to listen to your customers How to make it easy for people to give you money How to stay in touch with your customers and care about their success I’ve personally started many businesses for free. That’s right. I don’t put any money into any business, until I see it’s making money. Then I invest a little bit at a time, as the...

New York Times best-selling author Stedman Graham's Identity Leadership is a very personal and prescriptive guide that is based on his philosophy that a leader can't lead others until he can first lead himself - the more he works on himself, the more he can give to those around him. To know our purpose in life, we begin with our passions, skills, and talents, and with this book we learn how to channel the best of who we are to achieve success for ourselves and those we lead.

One L, Scott Turow's journal of his first year at law school and a best seller when it was first published in 1977, has gone on to become a virtual bible for prospective law students. Not only does it introduce with remarkable clarity the ideas and issues that are the stuff of legal education; it also brings alive the anxiety and competitiveness, with others and, even more, with oneself, that set the tone in this crucible of character building.

How can effective project management transform not just outcomes but entire organizations? In a world of constant change, mastering project management is more crucial than ever. This guide explores key principles from the Project Management Body of Knowledge (PMBOK) to Agile methodologies, helping professionals lead projects with confidence. Covering core concepts like the triple constraint—scope, time, and cost—and the impact of stakeholder engagement, it reveals how communication and collaboration drive project success.

In Leading Growth: The Proven Formula for Consistently Increasing Revenue, veteran B2B sales professional and coach Anthony Iannarino delivers an expert guide to enabling revenue growth in your sales team. In the book, you'll explore the fundamentals of organizational leadership, including vision, transformation, strategy, communication, and decision-making. You'll also define new frameworks for growth involving the people, planning, pipeline, and efficacy that make up your strategy.