English Development

The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.

Dr. Gary Chapman identifies five basic languages of love and then guides couples towards a better understanding of their unique languages of love. Learn to speak and understand your mate's love language, and in no time you will be able to effectively love and truly feel loved in return. Skillful communication is within your grasp!

This highly influential work - now in a revised and expanded third edition incorporating major advances in the field - gives clinicians, educators, and students a new understanding of what the mind is, how it grows, and how to promote healthy development and resilience.

What is real, lasting happiness? How does one achieve it? And why are so many people holding themselves back? At the heart of this profound, simple, beautiful book is the wisdom of Mildred Newman and Bernard Berkowitz, married psychoanalysts who encourage listeners to both love themselves and to confront life's hardest truths. A classic for more than three decades, How to Be Your Own Best Friend has already changed millions of lives. Now, open up your mind, and let it change yours.

Happiness is a brain function. With a healthier brain always comes a happier life. After studying more than 200,000 brain scans of people from 155 countries, Dr. Amen has discovered five primary brain types and seven neuroscience secrets that influence happiness. In You, Happier, he explains them and offers practical science-based strategies for optimizing your happiness.

George Glass, MD, a board-certified psychiatrist, has designed an audiobook to help parents understand the challenges of beginning new lives with blended families, and to help their children make the necessary adjustments. He explains how to approach unavoidable dilemmas when they occur and offers invaluable lessons about the link between divorce and issues of self-esteem, depression, substance abuse, and relationship failures that often result from the breakup of a family.

The Warmest December is the incredibly moving story of one Brooklyn family and the alcoholism that determined years of their lives. Narrated by Kenzie Lowe, a young woman reminiscent of Jamaica Kincaid's Annie John, as she visits her dying father and finds that choices she once thought beyond her control are very much hers to make.

You want to get more out of yourself. You want to know how to take your performance to the next level. You want to uncover secrets to elite performance. You’re in the right place, but the path ahead is not what you think. Mark Mathieson outlines the nine key lessons that enable you to reconnect with your life to take advantage of the hidden, wild systems all around you. Mark will show you how to master these skills to develop grit and passion to re-wild your existence in a way that leads to sustainable high performance.

Punch above your weight class when selling your business. Every owner must part with their business one day. Many will close their doors, realizing little for their life's work - while a select few will become fabulously wealthy. The Art of Selling Your Business: Winning Strategies & Secret Hacks for Exiting on Top is the last in a trilogy of books by author John Warrillow on building value.

This extraordinary book presents scenarios of one family's therapy experience and explains what underlies each encounter. You will discover the general patterns that are common to all families - stress, polarization and escalation, scapegoating, triangulation, blaming, and the diffusion of identity - and you will gain a vivid understanding of the intriguing field of family therapy.

Why do some people succeed at change while others fail? It's the way they think! Liminal thinking is a way to create change by understanding, shaping, and reframing beliefs. What beliefs are stopping you right now? You have a choice. You can create the world you want to live in or live in a world created by others. If you are ready to start making changes, listen to this book.

Anyone, at any time, can slip into being a dick - and many do. Yet Don't Be a Dick is especially for people who have noticed how their own behavior tends to backfire, leaving them feeling isolated or uncertain why their seemingly justified actions consistently have such poor results. If you're constantly using the refrain, "It's not me, it's them," whenever something goes wrong, Mark Borg is here to tell you that it is, in fact, you. The good news is there is something you can do to reverse these behaviors and live a happier, more fulfilling life.

Self-Hypnosis: The Complete Manual for Health and Self-Change, Second Edition offers a step-by-step guide to using hypnosis to better well-being and stronger self-control. For over two decades renowned therapist and author Brian Alman showed thousands of individuals how to use self-inductive techniques for relief from pain, stress, and discomfort. Self-hypnosis assists in meditation and fosters positive self-regard.

For Your Own Good, the contemporary classic exploring the serious if not gravely dangerous consequences parental cruelty can bring to bear on children everywhere, is one of the central works by Alice Miller, the celebrated Swiss psychoanalyst. With her typically lucid, strong, and poetic language, Miller investigates the personal stories and case histories of various self-destructive and/or violent individuals to expand on her theories about the long-term effects of abusive child-rearing.

Understanding Girls with ADHD does not shy away from key areas of controversy. How, for example, can a family know whether it's ADHD or another set of problems that's the primary issue? How does one deal with the potential use of medication, which is plagued by bad press and abundant myths but which can, as part of a multi-faceted treatment plan, provide great benefit if the right dose is found and if the doctor works with the family to monitor positive effects and side effects carefully?

With this book, you’ll find powerful mindfulness skills for calming your own stress response when difficult emotions arise. You’ll also discover strategies for cultivating respectful communication, effective conflict resolution, and reflective listening. In the process, you’ll learn to examine your own unhelpful patterns and ingrained reactions that reflect the generational habits shaped by your parents, so you can break the cycle and respond to your children in more skillful ways.

For the past decade, author Tian Dayton has been researching trauma and addiction, and how psychodrama (or sociometry group psychotherapy) can be used in their treatment. This latest book identifies the interconnection of trauma and addictive behavior, and shows why they can become an unending cycle. This groundbreaking audiobook offers listeners effective ways to work through their traumas in order to heal their addictions and their predilection toward what clinicians call self-medicating.

When Motherless Daughters was published 20 years ago, it unleashed a tsunami of healing awareness. When Denna Babul and Karin Luise couldn't find the equivalent book for fatherlessness, The Fatherless Daughter Project was born. The book will set fatherless women on the path to growth and fulfillment by helping them to understand how their losses have impacted their lives.

Time and again, some women fall for someone who for one reason or another will never return their feelings. The object of their affection may be emotionally unavailable, married, or even pathologically cruel. The woman who routinely finds herself in this situation suffers mightily, feeling rejected, unloved, undesirable. With empathy and compassion, Dr. Marni Feuerman helps women see their situations clearly, understand the historical, emotional, and psychological reasons behind their actions, and most importantly, make better choices for themselves.

The number of people who become involved with partners who abuse them emotionally and/or who are emotionally abusive themselves is phenomenal, and yet emotional abuse is the least understood form of abuse. In this breakthrough book, Beverly Engel, one of the world's leading experts on the subject, shows us what emotional abuse is and what to do about it.