English Communication

Unleash exceptional social and communication skills in just a few weeks, even with years of social anxiety. Struggle in social settings? Wish you could effortlessly master small talk and build connections? Our guide offers effective strategies and exercises to enhance your communication skills and boost your confidence.

9-1-1 service is atrocious throughout the USA, and there is an easy solution, but the solution is non-intuitive. The solution makes the processing more complex, but also more effective. Simpler is not better in 9-1-1 processing. But effective service costs money. In 2011, management for their own purposes decided to save money by cutting service for Tucson 9-1-1 callers, regardless of the consequences. Naturally, employees started freaking out, because they knew what no one could hear. People were dying, silently and invisibly. That's what happens when 9-1-1 does not answer the call and ...

This best-selling classic by internationally acclaimed experts on communication between parents and children includes fresh insights and suggestions, as well as the author’s time-tested methods to solve common problems and build foundations for lasting relationships.

Is this love… or are you trapped in something toxic? The Toxic Relationships Bible is the ultimate guide to understanding, escaping, and healing from toxic relationship patterns. Whether you’re dealing with gaslighting, narcissistic abuse, codependency, or anxious attachment, this 800-page in-depth resource gives you everything you need to break free and build healthy, fulfilling relationships.

All of us constantly broadcast information to others, even when we don't say a word. Sales professionals broadcast to potential clients in a way that wins new business. Managers broadcast to their teams about projects. Colleagues broadcast to one another about available resources. The messages we choose to broadcast shape others' beliefs in the potential for success and their ability to create positive change.

A practical guide to understanding the hard and soft skills involved in analyzing and improving business processes. This book will introduce you to the Fishbone Diagram, SIPOC, the High-Level Process Map, the Detailed Process Map, the Relationship Map, and the Five Whys. This course teaches you how to understand and apply DMAIC to any scenario. This book also informs and educates on the intricacies of building influence and teams to be able to effectively drive change. You will understand which processes are ripe for change, how to approach change initiatives, and also learn from best ...

This book explains how wielding power affects your emotions and decision making and helps you avoid the traps that lead to negative consequences. With the latest psychological research and practical advice from leading experts, you'll learn how to use soft power to persuade others, fix unhealthy power dynamics in your team, use compassion to connect better with others, and remain ethical in your choices and actions.

In his latest book, best-selling author Om Swami suggests a definitive means to achieving true happiness: through kindness. In his signature candid style, he clarifies that the only way one can be successful in the quest to achieve happiness for oneself is to first spread happiness and show kindness to others. With real, inspiring, life-changing anecdotes, Om Swami goes on to illustrate how compassion and gentleness are intrinsically connected with humanity.

Business communications expert Phil Harkins helps Fortune 500 companies drive growth and increase productivity with his proven strategies. Now, this updated edition of his communications classic provides the insight and expertise you need to seize the competitive edge in your own industry.

Conversations make or break everything in sales. Every conversation you have is an opportunity to find new prospects, win new customers, and increase sales. Rainmaking Conversations provides a proven system for leading masterful conversations that fill the pipeline, secure new deals, and maximize the potential of your account.

After two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex situations that range from handling Russian spies to navigating the internal politics at the Bureau. Through that experience, he was forced to develop a knack for reading people - their intentions, their capabilities, their desires and their fears. In Sizing People Up, Dreeke shares his simple, six-step system that helps you predict anyone's future behavior based on their words, goals, patterns of action, and the situation at hand.

Book Description The Art of Rhetoric: Mastering Persuasion, Influence And Communication in Every Sphere of Life" Unlock the secrets of effective communication with "The Art of Rhetoric: Mastering Persuasion, Influence And Communication in Every Sphere of Life." This comprehensive guide delves into the timeless techniques of rhetoric and their applications in today's world, from the boardroom to social media and beyond. Whether you're a student, professional, public speaker, or anyone looking to enhance their persuasive abilities, this book provides the tools you need to influence and ...

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

Former Wall Street executive Marisa Santoro spent years navigating trading floors in an abrasive male-dominated industry and field, where she learned from experience that the key to leadership success is self-trust. Now, in Own Your Authority, she shares her hard-won secrets to being a resilient leader. Santoro lays out a step-by-step blueprint for building the confidence you need at any stage of your career, whether you are an executive, a mid-career senior professional, an emerging leader, or consultant.

Speak the Language of Love: Master Communication Skills, Build Deeper Connections, and Begin the Transformation of Your Relationship Today! Do you feel like no matter how hard you try, your conversations with your partner end in frustration or misunderstanding? Are you longing for deeper connection, greater empathy, and a partnership built on trust and understanding? Every couple faces communication challenges. Whether it’s recurring arguments, feeling unheard, or struggling to express your emotions clearly, these obstacles can strain even the most loving relationships. But there’s good...

In this modern classic, Annette Simmons reminds us that the oldest tool of influence is also the most powerful. Fully revised and updated to account for new technology and social media, along with two new chapters on the role of stories in the development of civilization and how to adjust your story to your specific goal, Simmons showcases over 100 examples of effective storytelling drawn from the front lines of business and government, as well as myths, fables, and parables from around the world.

Public speaking doesn’t have to be scary. Speak Up, Stand Out, and Shine equips you with the mindset, tools, and techniques to speak with confidence in any situation—meetings, presentations, or high-stakes conversations. Whether you're a speaker on a stage, an entrepreneur pitching your business, a leader inspiring your team, a sales professional presenting to clients, or someone who simply wants to be heard, this book helps you move past anxiety and into authentic, engaging communication. Packed with practical strategies, it guides you to: ✔ Overcome speaking nerves and show up with ...

Transform your family dynamics and nurture emotionally intelligent kids, even if you're new to EQ. Are you struggling with your toddler's tantrums or your teen's emotional rollercoaster? Is family communication faltering due to digital distractions and hectic schedules? Are you overwhelmed and looking for a concise but comprehensive guide to building resilient family relationships? Are you curious about how EQ can impact your child’s development? You’re not alone. In our fast-paced world, bolstering emotional intelligence (EQ) in your family can feel daunting.

When it comes to marriages, too many people ask the wrong question. They ask, "Will we make it?" Relationship therapist Joe Martino wants people to ask, "Will we be glad we made it?" In this book, you'll learn... A clear definition for what communication is and how you can be better at it Why conflict is your best friend How to discuss anything in a way that builds the relationship Three core questions that you both are asking and how to answer them and more Each chapter is written in an easy-to-understand manner and comes with discussion questions to help further your understanding of the ...

Spanning world civilizations, synthesizing dozens of political, philosophical, and religious texts and thousands of years of violent conflict, The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war. Structured in Greene's trademark style, The 33 Strategies of War is the I Ching of conflict, the contemporary companion to Sun Tzu's The Art of War.