English Communication

This extraordinary book presents scenarios of one family's therapy experience and explains what underlies each encounter. You will discover the general patterns that are common to all families - stress, polarization and escalation, scapegoating, triangulation, blaming, and the diffusion of identity - and you will gain a vivid understanding of the intriguing field of family therapy.

Real connection doesn’t start with speaking—it begins with listening. In a world where everyone wants to be heard, few take the time to truly listen. The Power of Intentional Listening is a transformative how-to guide for anyone ready to stop skimming the surface of conversations and start forging real, meaningful connections. This book isn’t about passive hearing—it’s about active presence. With practical insights and real-world tools, you’ll learn how to: Tune out distractions and give someone your full attention. Listen beyond words to grasp what someone really feels and ...

Authentic listening is so important, that relationships and companies die without it. In this digital age of chaos, conflict, and confusion, we are more connected than ever to other people. Yet, we may be on the brink of an epidemic of loneliness. This book contains the key to unlocking the potential for lives of trust, consensus, and community! Dan Oblinger lays out the ultimate sales pitch for creating a culture of authentic, skillful listening. It begins with you! Learn the hostage negotiator’s techniques for turning enemies in allies. Learn to be more empathetic and build stronger ...

Every woman is searching for a happier, healthier, more fulfilling life. Many realize the significant role that an intimate, tightly knit circle of friends plays in creating a more fulfilling life, but with hectic schedules, frequent moves, and life changes, it's more important than ever for women to establish natural, meaningful friendships. In Friendships Don't Just Happen!, Shasta Nelson, friendship expert and CEO of GirlFriendCircles.com, reveals the most important proven steps, processes, and secrets vital to establishing the five different levels of friendships.

Improv isn't about winging it or flying by the seat of your pants; improv at its core is about listening and responding. It's based on rules and techniques, and it taps directly into your soft communication skills. By incorporating it into your prep work for professional situations, you'll learn how to retrain your brain for the unexpected and get out of your own way in those unexpected - and expected - professional situations. Practicing improv is about developing the mental agility to spin any surprise in your favor and to communicate with confidence.

Traditional content creation techniques can waste a lot of time and be a huge source of irritation. Writer's block can be stressful and result in generic, uninspired content that doesn't leave a lasting impression. This can happen as a result of the hours spent looking for ideas, the money spent on hiring a writer, or any combination of these. It can be difficult and is all too typical to struggle with producing content that is distinctive and truly original. While some people have had success utilizing ChatGPT to create content, the majority are unable to do so and instead create simple ...

From the best-selling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process - including robust strategies for making change inevitable in your personal life, your business, and your world.

A good technical writer always takes feedback and learns from it. This second edition is a complete re-write, incorporating readers feedback and making it so each section will stand alone in the book so you don't have to read it in order by chapter to utilize this book to be successful. In today’s fast-paced world, clear and precise technical communication is essential. Whether you’re an experienced writer, a professional enhancing your skills, or a newcomer, Mastering Technical Writing is the guide you need to elevate your craft and create clear, impactful documentation. Do you ...

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.

The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.

We've combed through hundreds of Harvard Business Review articles and selected the 10 most important ones to help you speak confidently in front of a group and connect with audiences of any size. This book will inspire you to: feel more confident when it's your turn to present; understand how to persuade, motivate, and change minds; frame your message so people really listen; gain your audience's trust by being more authentic; use visuals and data more effectively; learn to be more charismatic; and infuse your day-to-day communication with storytelling.

The answer to why people feel and act the way they do lies in the profound effect of a child's bonding process with his or her parents. How successfully we form and maintain relationships throughout life is related to those early issues of "attachment". The author has cited four primary bonding styles that explain why people love, feel, and act the way they do. This book is for anyone who desires closeness, especially in the most intimate relationships: marriage, parenting, close friends, and ultimately God.

What if making one tweak to your day-to-day conversations could immediately improve every relationship in your life? In this three-hour, conversational listen, you'll discover the whats, whys, and hows of one of the most valuable (yet surprisingly little-known) communication skills - validation.

Best-selling social historian Charles Murray has written a delightfully fussy - and entertaining - book on the hidden rules of the road in the workplace - and in life - from the standpoint of an admonishing, but encouraging, workplace grouch and taskmaster. Why the curmudgeon? The fact is that most older, more senior people in the workplace are closet curmudgeons. In today's politically correct world, they may hide their displeasure over your misuse of grammar or your overly familiar use of their first name without an express invitation. But don't be fooled by their pleasant demeanor....

Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement.

Have you been struggling to communicate with your spouse? Don't worry, you are definitely not alone in this. Maybe you find yourself asking questions like, why do we keep fighting and arguing with each other over the smallest of things? What happened to the love we had for each other? Is there a way through all this? I just want things back to the way they used to be. If you have been searching for answers and pondering questions like how to communicate with your wife, then you have stumbled on the right book for you, however, you may be thinking to yourself, “How could this possibly help...

With startling insights and a dash of humor, Stop Talking, Start Communicating combines scientific research with real-world strategies to deliver a proven approach to more effective communication.

There are days in every working parent's life when it feels like you're screaming into the wind. The days when you have to ask your childless boss if you can leave work early - again - for a kid issue. The days your kid tearfully asks why you have to get on an airplane for work when you just got home. But we can have fewer days like that and more productive conversations. We can listen and be heard. In Communicate Better with Everyone, experts provide answers to the challenges you face as a working parent.

In our fast-paced, electronic society, the most basic social interaction - talking face-to-face - can be a challenge for even the most educated and self-assured individuals. And yet making conversation is a highly practical skill: those who do it well shine at networking parties, interviews, and business lunches. Good conversation also opens doors to a happier love life, warmer friendships, and more rewarding time with family.

A practical guide to understanding the hard and soft skills involved in analyzing and improving business processes. This book will introduce you to the Fishbone Diagram, SIPOC, the High-Level Process Map, the Detailed Process Map, the Relationship Map, and the Five Whys. This course teaches you how to understand and apply DMAIC to any scenario. This book also informs and educates on the intricacies of building influence and teams to be able to effectively drive change. You will understand which processes are ripe for change, how to approach change initiatives, and also learn from best ...