Engineering Management

The Service Desk Handbook: A Guide to Service Desk Implementation, Management, and Support provides operational guidance for implementing, managing, and supporting service desks in the enterprise.

You’ve read the fairy tales; now here’s the version that keeps you employed, sane, and ahead of the game. Master the skills and knowledge you need to succeed as a software engineer with this comprehensive guide. Whether you're new to the field or a seasoned professional, this book covers all the essential software development topics to help you stay up-to-date and excel in your role. Click the Read sample button (under the cover image on the left) to see the extensive list of topics covered in the table of contents. This comprehensive guide covers essential topics in software ...

A concise introductory guide to the quality management systems (QMS) standard ISO 9001:2015.

Steered by Tom Szaky, recycling pioneer, eco-capitalist, and founder and CEO of TerraCycle, this audiobook explores current issues of production and consumption, practical steps for improving packaging and reducing waste today, and big ideas and concepts that can be carried forward. Intended to help every business from a small start-up to a large established consumer product company, this audiobook serves as a source of knowledge and inspiration. The message from these pioneers is not to scale back, but to innovate upward.

Welcome to the first edition of The Diversity, Equity, and Inclusion Mindset in Project Management. This guide offers a comprehensive roadmap for project managers to cultivate an equitable team environment. It focuses on eliminating barriers to opportunities and creating an inclusive space where every team member feels welcomed, valued, respected, and fully engaged.

As human beings, we are fascinated by what makes us tick. We know that nature gave us certain biological appetites to ensure our survival, among those the need for water, food, sex, and love, but meeting these alone is not enough to ensure happiness. Scientists, and now managers, are realizing that people have a biological need to experience social rewards like praise, the thrill of innovation, and the satisfaction of acquiring new skills.

Informative lifestyle audiobook. The Norwegians have discovered the secret to happiness and they are finally sharing it with the world. That secret is Friluftsliv. This Norwegian lifestyle phenomenon has taken the world by storm with an ever growing following around the globe. We will learn about how Friluftsliv can help us feel satisfied and happy.

Stop what you’re doing right now and listen up - your commercial driving or trucking business is doomed, unless you change your mindset immediately. It’s all about knowing your business, knowing your client, and showing them why you’re better than everyone else - and you don’t need a ton of money or a university degree to accomplish just that. A little bit of business sense and some guidance is all you need to help you take the right steps.

Do you need to learn how to use SQL in order to properly manage a database? Do you want to learn SQL programming without complicated explanations? SQL for Beginners: A Step by Step Guide to Learn SQL Programming and Database Management Systems is an easy to digest and fast-paced guide to learning Structured Query Language (SQL), which is the industry standard programming language for defining and analyzing data in databases. The audiobook will focus on how to use SQL in order to process your data and find out what it means.

Die Aphorismen der "fröhlichen Wissenschaft" befassen sich mit den unterschiedlichsten Themen des Lebens. In ihrer Tonalität kündigen sie Nietzsches "Also sprach Zarathustra" an. Faszinierend! Mit dabei: Ein pdf-Dokument mit Titelliste.

In this course, Talking Confidently for Software Engineers, learn different strategies to make you feel confident in stressful software development situations. Please note that this course does not teach you how to speak, as you already know that, but instead introduces strategies to help you feel more confident before, during, and after stressful talking and debating situations.

The engineering industry underpins everything that we encounter daily and spans across a wide range of sectors including technology, manufacturing, construction, oil and gas, shipping, healthcare, renewable energy, and more. Yet despite its importance in our lives, fewer people than ever are studying in the fields of science, technology, engineering, and mathematics (STEM).

La travesía de Uber es la primera mirada al interior del imperio global de Uber. El periodista veterano Adam Lashinsky, autor del bestseller Inside Apple, rastrea los orígenes de las ambiciones masivas de Kalanick en sus raíces humildes, y explora los inicios oscuros de Uber y el paseo salvaje de su rápido crecimiento y expansión en diferentes industrias. A través de entrevistas exclusivas con Kalanick, el autor nos brinda una mirada única de esta polémica empresa multimillonaria.

Laine Griffey brings over 20 years of expertise in quality management, with a strong background in both operations and quality. With a career spanning diverse industries from plastics to automotive, Laine has consulted with numerous companies in developing and enhancing their quality management systems. Having worked at every level from the production line to management, and performing tasks ranging from internal audits to supplier quality assessments, Laine is a recognized authority in the field.

Greenhouse gardening offers numerous benefits beyond extending the growing season. It provides a controlled environment that protects plants from pests, diseases, and extreme weather conditions, creating an ideal microclimate for optimal growth. With precise control over temperature, humidity, and light levels, gardeners can cultivate a wide range of plants that might not thrive in their local climate otherwise. Greenhouses also allow for efficient use of space, enabling vertical gardening, hydroponic systems, and other innovative cultivation techniques.

Mit kühlem Kopf durch heiße Zeiten! Während die Temperaturen im Sommer immer weiter in die Höhe schießen, müssen wir uns diesen Winter verdammt warm anziehen. Eine Situation, in die wir uns durch viele falsche Entscheidungen in der Vergangenheit selbst gebracht haben. Wussten Sie, dass in Finnland die Grünen auf Kernenergie setzen? Und dass, würden wir ganz auf Wind und Sonne setzen, in einer windstillen Nacht schon nach 40 Minuten unsere Energiespeicher leer sind? Aber was erwartet man von einer Nation, die schon mit dem Bau eines Flughafens überfordert ist.

Greg Mullins followed his father into fighting bushfires - it was in the blood. He fought major fires around Sydney and the Blue Mountains for decades, and studied bushfires in Europe, Canada and the US. He risked his life in the 1994 Sydney fires and, later, during our catastrophic Black Summer of 2019-20. As a career firefighter, he worked his way up the ranks to become commissioner of one of the world's largest fire services, Fire and Rescue NSW, for nearly 14 years. When it came to natural disasters there was little, if anything, he hadn't witnessed first-hand.

The Engineering Manager’s How-To Guide is written by an engineering manager (yours truly) for engineering managers. When I first became an engineering manager, I wasn’t as effective as I could have been. I’ve always been an avid reader, I’ve read many leadership books, I could recite paragraphs from Simon Sinek’s famous book, Start With Why and I could retell all the stories from Dale Carnegie’s How to Win Friends and Influence People. Don’t get me wrong, those books were totally amazing, and they helped me in being a great people manager but I wasn’t a very effective ...

In Engineering Business Success, Herb Johnson shares what he has learned in his 28 years at the helm of the thriving company that he founded. And he shares what he has learned in life, since his boyhood rural upbringing, through his years as a young engineer, and as he has worked to make the most of his business.

The Art of Process Improvement is a high level strategic book aimed at leaders looking to cut expenses, improve employee morale and maximize profits. This book focuses on managing the improvement process, from instilling a corporate culture where change and innovation is welcomed to understanding the proper environment and conditions for implementing change, which is basically what a process improvement initiative is, the introduction of change into the environment. Companies which don’t make process improvement part of the corporate culture may generate profits during times of economic ...