Emotional Business

Unequaled is the client service professional's guide to getting ahead and achieving professional goals. You're smart and hardworking, but guess what - so is everyone else. So how do you stand out? You need to distinguish yourself in order to get ahead, but simply being good at your job is not enough. Moving up is about soft skills, networking, client connections, emotional intelligence, and your personal reputation. This audiobook is a frank and candid guide to what it really takes to succeed in the field.

As this book shows, human beings are wired to care, and we can become more empathic with practice. Empathy increases dopamine, reduces stress, boosts self-esteem, heightens the immune system, and enriches our relationships. Empathy also improves business key performance indicators. This means that leveraging empathy on purpose can lead to better health, happier and more productive workplaces, and a more meaningful life. That's why empathy is our superpower.

Modern adult life is complex, especially for those whose working lives dominate their mental and emotional space. Many of us spend more time at work than at any other activity; it’s there we’re often forced to deal with our own and others’ emotional issues. These issues often lead to major problems in organizations, erode individual well-being, create toxic and even dangerous environments—and impact rates of retention and productivity.

What is the one skill that the world's most successful leaders, athletes, and businesspeople have in common? And, more importantly, how can you harness this skill to achieve greater success, fulfillment, and well-being in your business and personal lives? New research reveals that resilience - more than IQ - is a key factor in determining your success and well-being at work as well as in your relationships. In fact studies show that people with higher levels of resilience have higher productivity, better health, greater morale, higher job satisfaction, and lower stress.

Beyond Service: Next-Level Leadership for a Conscious World By Zen Benefiel Are you ready to transform your approach to leadership? In Beyond Service: Next-Level Leadership for a Conscious World, Zen Benefiel takes you on an inspiring journey beyond traditional models of leadership, offering practical insights to help you lead with purpose, mindfulness, and a deep sense of interconnectedness. In a rapidly changing world, leaders are faced with more complexity and responsibility than ever before. This book introduces next-level leadership—a holistic approach that blends regenerative ...

Explore transformative wisdom in The Katana Mindset, a unique guide that links the ancient art of Japanese sword-making to personal growth and resilience. Based on years of experience in Japan's hospitals, dojos, and monasteries, this book illustrates how forging a katana mirrors our journey toward strength and purpose.

As the world's economies continue to melt down, Dr. Goldsmith gives us the information we need to help us make it through this difficult and scary time. Anyone who wants to keep his or her job - and any leader who wants to keep his or her company afloat - needs to learn how to deal with and utilize the power of emotions.

La autodisciplina es la clave para lograr todos sus objetivos a largo plazo. Los Navy SEAL lo saben, y ahora tú también puedes aprender sus secretos. Como una de las fuerzas de combate más elitistas del mundo, los Navy SEAL se construyen a partir del trabajo duro y la autodisciplina. ¡Es hora de transformar tu vida y convertirte en la versión más dura, fuerte y poderosa de ti!

Do you want to be truly in control of your emotions and your reactions to other people? Are you tired of reading definitions and theories of Emotional Intelligence? For your information, emotions control every part of your life, from the moment you wake up to the moment you go to sleep. You experience thousands of emotions each day, which means that you must develop the ability to handle these emotions each time they occur.

Scientifically, resilience isn’t an unlimited resource, especially with the growing pressure, uncertainty and chaos we’re experiencing today. Shatterproof offers an urgent alternative. What if, instead of merely bouncing back from stressors and setbacks, we could harness them for forward growth? Drawing on decades of research, fascinating stories and insights from her own struggle with a life-defining health crisis, Eurich will smash your beliefs about what it takes to thrive through adversity.

What makes a successful business? How can we work most effectively as a team? What are the keys to being a great leader? Best-selling authors Daniel Goleman and Peter Senge address these questions in Working with Presence. From the importance of harmonized thinking to the role that tacit knowledge plays in every organization, they discuss how companies can transform themselves into learning organizations.

To gаіn success аnd happiness іn lіfе, еmоtіоnаl іntеllіgеnсе іѕ as essential аѕ іntеllесtuаl ability (IQ). Emotional іntеllіgеnсе is hеlрful аt work, іn rеlаtіоnѕhірѕ, іn саrееr grоwth, and реrѕоnаl gоаlѕ. It іѕ undеnіаblе thаt реорlе whо know hоw to buіld positive rеlаtіоnѕhірѕ wіth other people wіll most lіkеlу bе ѕuссеѕѕful іn their fіеldѕ. Take comfort іn knowing thаt уоu саn іmрrоvе your EQ ѕkіllѕ аt аnу аgе аnd regardless of past behavior.

Emotional intelligence is about knowing enough about your emotions that you are able to turn them into positive energy that enhances, as opposed to undermines, your work efficiency. You definitely will love learning about your emotions. You will know that the best place to start with dealing with others as a leader is from within yourself. Yet, as you understand yourself, you get ideas about others, and you can recognize their emotional states. This way, you can guide your employees on the same and path, too.

Emotional Capitalists: The Ultimate Guide to Developing Emotional Intelligence for Leaders is based on 10 years of empirical psychological research of thousands of the world's most successful business leaders; in it Dr. Newman identifies the seven emotional competencies that set exceptional men and women apart.

This book will give you the tools to understand manipulation, persuasion, and mind control, teaching you how to communicate with people in the most effective way possible. Despite its simplicity, it can turn everything around. Remember that mind reading, mind control, and manipulation are not bad or immoral things per se, because they will always be used no matter what we intend to do. However, with this book you will be able to detect these techniques, you will never be in the dark and will be able to tell when someone is taking advantage of you.

Emotion by Design reveals how leaders can harness the creative potential of any team, and so resonate with their audience like never before. Reflecting on his time working on Nike campaigns for Ronaldo and LeBron, the Olympics and the FIFA World Cup, Greg Hoffman reveals how any business can unlock its creativity: whether by seeking out the daydreamers (and taking them seriously), or recognising that visionary ideas come not only from ingenious individuals but from whole cultures of innovation or understanding how to turn a mere campaign into a global movement.

Emotional intelligence is now embedded in our public discourse: an idea so pervasive and important in our work, culture, politics and society. Daniel Goleman's bestselling book Emotional Intelligence was the first to coin this idea and bring it to a mass audience. Now, more than a quarter of a century after it was first published, he and Rutgers professor of psychology Cary Cherniss take a fresh look at how emotional intelligence has evolved over the past few decades, reframing its importance in this definitive book.

Can you leave your wounded pasts behind? Gina Cassani, a driven data scientist, dreams of running her own marketing business. She thrives on control in both her career and personal life, but when she finds herself pitching a campaign to Stephen Farrugiya, a handsome billionaire who owns a chain of health centres, her composure begins to spiral. Stephen, who built his businesses in memory of his late fiancée, doesn’t appreciate Gina’s assumptions—or her attitude—but for the sake of his business, he’s willing to tolerate her. With the tension between them growing into attraction, ...

This bundle includes the four best self-help guides that help you overcome anxiety, stress, and depression and will improve every area of your life.

Work is stressful: We race to meet deadlines. We extend ourselves to return favors for colleagues. We set ambitious goals for ourselves and our teams. We measure ourselves against metrics, our competitors, and sometimes, our colleagues. Some of us even go beyond tangible metrics to internalize stress and fear of missing the mark. Managing Your Anxiety will help you distinguish stress from anxiety, learn what anxiety looks like for you, understand it, and respond to it with self-compassion at work.