Difficult Relationships

First-time novelist Jenny Han has penned a realistic story that all middle-graders will surely be able to relate to. Meet 12-year-old Annemarie “Shug” Wilcox. What’s not to like about her? She’s smart, she’s tall, and she has lots of freckles. She lives in a small Georgia town with her popular, gorgeous older sister and intellectual mother. Shug is excited about starting the seventh-grade, but she’s not prepared for all the vicious teasing that comes with the new school year.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Lara just got told off on Facebook. She thought that Christian liked her, that he was finally going to ask her to his school's homecoming dance. It's been a long time since Lara's felt this bad, this depressed. She's worked really hard since starting high school to be happy and make new friends. Bree used to be BBFs with overweight, depressed Lara in middle school, but constantly listening to Lara's problems got to be too much. Bree's secretly glad that Christian's pointed out Lara's flaws to the world. Lara's not nearly as great as everyone thinks.

Adam is a pretty regular teen, except he's navigating high school life while living with paranoid schizophrenia. His hallucinations include a cast of characters that range from the good (beautiful Rebecca) to the bad (angry Mob Boss) to the just plain weird (polite naked guy). An experimental drug promises to help him hide his illness from the world. When Adam meets Maya, a fiercely intelligent girl, he desperately wants to be the normal, great guy that she thinks he is. But as the miracle drug begins to fail, how long can he keep this secret from the girl of his dreams?

Waylon Russell Brewer is a fat, openly gay boy stuck in the small West Texas town of Clover City. His plan is to bide his time until he can graduate, move to Austin with his twin sister, Clementine, and finally go Full Waylon so that he can live his Julie-the-hills-are-alive-with-the-sound-of-music-Andrews truth.

Cassel always thought he was an ordinary guy, until he realized his memories were being manipulated by his brothers. Now he knows the truth - he’s the most powerful curse worker around. A touch of his hand can transform anything - or anyone - into something else. That was how Lila, the girl he loved, became a white cat. Cassel was tricked into thinking he killed her, when actually he tried to save her. Now that she’s human again, he should be overjoyed. Trouble is, Lila’s been cursed to love him. And if Lila’s love is as phony as Cassel’s made-up memories, then he can’t believe anything she says or does.

Matt and Mike are best friends, just two working-class guys trying to earn some money in Montauk for the summer. When they meet Driana, JoJo, and Stef, three friends who live much different lives of privilege, Matt and Mike find themselves in a sticky situation where temptation rivals sensibility. Worlds collide when the group ventures out to sea aboard a small boat that Stef sneaks out from her dad's dock. As the waves rise and the fragile vessel weakens, things go horribly wrong. Adrift at sea for days, who will have what it takes to survive?

I Hunt Killers introduced the world to Jasper (Jazz) Dent, the son of the world's most infamous serial killer. When a desperate New York City detective comes knocking on Jazz's door asking for help with a new case, Jazz can't say no. The Hat-Dog Killer has the Big Apple - and its police force running scared with no leads. So Jazz and his girlfriend, Connie, hop on a plane to the big city and get swept up in a killer's murderous game. Meanwhile, Jazz's dad, Billy, is watching... and waiting.

Summer means beach time to Christy. But her best friend, Katie, has a different idea - let's be camp counselors! Christy warms to the plan until Katie announces at the last minute that she has to back out. Christy takes on the challenge and soon finds she is bewildered and overwhelmed by her fifth-grade girls, who have boundless energy for anything except what Christy wants them to do.

When her best friend Meg drinks a bottle of industrial-strength cleaner alone in a motel room, Cody is understandably shocked and devastated. She and Meg shared everything - so how was there no warning? But when Cody travels to Meg's college town to pack up the belongings left behind, she discovers that there's a lot that Meg never told her. About her old roommates, the sort of people Cody never would have met in her dead-end small town in Washington.

When Chloe falls asleep in study hall, it is the middle of May. When she wakes up, snow is on the ground and she can't remember the last six months of her life. Before, she'd been a mediocre student. Now she's on track for valedictorian and is being recruited by Ivy League schools. Before, she never had a chance with super jock Blake. Now he's her boyfriend. Before, she and Maggie were inseparable. Now her best friend won't speak to her. What happened to Chloe? Remembering the truth could be more dangerous than she knows…

Everyone has something, someone, somewhere else that they’d rather be. For four high-school seniors, their goals of perfection are just as different as the paths they take to get there. Cara’s parents’ unrealistic expectations have already sent her twin brother spiraling toward suicide. For her, “perfect” means rejecting their ideals to take a chance on a new kind of love. Kendra covets the perfect face and body - no matter what surgeries and drugs she needs to get there. Sean will sacrifice more than he can ever win back....

For Lena, the upcoming year is going to be epic—one of opportunities and chances. Until one choice, one moment, destroys everything. Now Lena isn't looking forward to tomorrow. Not when friend time may never be the same. Not when college applications feel all but impossible. Not when Sebastian might never forgive her for what happened. For what she let happen. With the guilt growing each day, Lena knows that her only hope is to move on. But how can she move on when her and her friends' entire existences have been redefined? How can she move on when tomorrow isn't even guaranteed?

The world is a terrible place not to have a best friend. Scarlett was always the strong one, but now it’s Hailey’s turn. In the wake of Scarlett’s boyfriend's death and learning she’s pregnant, Scarlett needs a friend more than ever.

Two teens meet and bond when they are forced to visit their respective parents in neighboring apartments every other weekend. A sparkling, nuanced, and emotional listen for fans of Rainbow Rowell, Morgan Matson, and Julie Buxbaum. Heartbreak brought them together...will love tear them apart? Adam's life used to be awesome. Straight As, close friends, and a perfect home life. Then his oldest brother died. Now his mom cries constantly, he and his middle brother can't talk without fighting, and the father he always admired moved out when they needed him most.

While her mother, aerobics queen Kiki Sparks, spends the summer touring Europe, 15-year-old Colie Sparks is stuck in sleepy Colby, North Carolina. But she's not complaining. For one thing, her Aunt Mira is a sweet, laid-back eccentric; for another, no one knows that back home in Charlotte Colie is seen as a formerly-fat "golf-course slut," the school scapegoat. Then, by fate or by accident, Colie lands a waitressing job, where she meets Morgan and Isabel.

As usual, Andie Rose has a plan: Transfer from community college to the hypercompetitive Blue Ridge State, major in psychology, and maintain her lifelong goal of becoming an iconic self-help figure despite her nerves. All it will take is ruthless organization, hard work, and her trademark unrelenting enthusiasm. But the moment Andie arrives, the rest of her plans go off the rails. When Andie starts to find the power of her voice as the anonymous Squire on the school’s legendary pirate radio station, Andie learns that not all the best laid plans are necessarily the right ones.

Molly Barlow is facing one long, hot summer - 99 days - with the boy whose heart she broke and the boy she broke it for...his brother. Day 1: Julia Donnelly eggs my house my first night back in Star Lake, and that's how I know everyone still remembers everything. She has every right to hate me, of course: I broke Patrick Donnelly's heart the night everything happened with his brother, Gabe. Now I'm serving out my summer like a jail sentence: Just 99 days till I can leave for college and be done.

Playboy Cage owns the apartment, and he hosts a revolving door of people, in and out, at all times. Most of them are long-legged hot girls who are never there more than a night or two. When Cage’s new roommate, Marcus, enters the picture, he’s just looking to nurse a broken heart. But there’s one particular semi-frequent regular who catches his eye. Willow - 'Low' - is the one Cage wants to marry. But the two of them are night and day, and Marcus can’t see how Low puts up with all of Cage’s womanizing.

Todd helps you address the challenge of working with a difficult boss by helping you identify, understand, and manage the triggers that contribute to your problematic relationship. He also outlines actions you can take, such as correctly documenting events, knowing when to speak up, and—sometimes—not taking any action at all.