Difficult Communication

The truth is the world is full of difficult people. Haters, liars, narcissists, drama queens, and control freaks lurk around every bend. Chances are you've crossed paths with some of these characters before. It's possible that you share a workspace, a relationship, or even a home with them. And perhaps they're really starting to get on your nerves. It's time to put a stop to their shenanigans! This audiobook will teach you how to defeat the drama, decode the deception, and defend your mind from toxic people.

In The Manager’s Communication Toolkit, Tina Kuhn introduces hands-on strategies for dealing with the most challenging personality types. Dividing the book into three parts, she breaks down the different communication tools, illustrates techniques for working purposefully and skillfully with the personalities she profiles, and shows listeners how to explore their own communication and management styles. This book is for anyone who needs to communicate with others at work—bosses, coworkers, subordinates, and customers.

Have you experienced intense emotions at work? Or perhaps this title brings unpleasant memories of someone? Working with toxicity is never pleasant; they tend to drain your productivity and ability to function well in the workplace.

Mastering Emotional Intelligence: Cultivating Verbal Aikido for Dealing with Difficult PeopleAre you tired of feeling overwhelmed in challenging interpersonal situations? Do you wish you had the skills to navigate difficult conversations with ease and grace? Look no further! Introducing "Mastering Emotional Intelligence: Cultivating Verbal Aikido for Dealing with Difficult People" – your comprehensive guide to mastering the art of effective communication and emotional intelligence.Are you ready to unlock the secrets of emotional intelligence and become a communication virtuoso? "Mastering...

Let's face it, having a lack of social skills can make your life more challenging. You feel like an awkward failure every time an important social event or outing presents itself. Evidently, there are social hacks that anyone can discover. Imagine being able to turn any lifeless and boring conversation into a colorful and enriching experience. You could make more friends easily, connect with more people, and feel more confident in everyday social situations.

Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand—not fewer—and, too often, if we aren't yelling at each other, we've just quit talking altogether. The global bestseller Dealing with People You Can't Stand has been helping people make the best of tough situations for nearly three decades, and this new edition has been fully updated to address the needs of our time.

The key to moving up? Managing Up! For readers seeking a surefire career-booster or simply looking to improve their relationship with their boss, this is a welcome guide written specifically to provide them with the skills needed to build a productive, mutually beneficial relationship with their boss. With the inspiring collection of ideas, strategies, and tactics found in Managing Up!, readers will learn to: * Enhance their relationship with their supervisor in a constructive and effective manner * Accurately read their boss's likes and dislikes * Provide the kind of support that helps ...

Hard Talk reacquaints us with the social power of speech while affirming the humane value of listening. Cole also reflects on the neuroscientific advances we’ve made in understanding barriers to speech and how we might reduce them.

Make Peace with Anyone is the first audiobook that shows listeners how to quickly resolve any situation, no matter how long it's been going on, or how many people are involved. The techniques and psychological strategies presented here are simple, easy to understand, and work...fast. In this audiobook listeners will learn how to: end any family feud, get an apology from anyone, jumpstart any relationship or friendship, handle any passive-aggressive person, get the respect you deserve from anyone, and much more.

Confidence has been scientifically proven to directly affect our happiness. As pressures from society increase, low self-esteem, and social anxiety have become all too common for many amazing people. This phenomenon shows itself in a loss of words, public shyness or an inability to connect with others. Thankfully, confidence is a skill that almost anyone can learn.

​​From the host of the award-winning, critically acclaimed podcast Conversations with People Who Hate Me comes a thought-provoking, witty, and inspirational exploration of difficult conversations and how to navigate them. Conversations with People Who Hate Me will serve as both a guide to anyone partaking in dif­ficult conversations and a permission slip for those who dare to believe that connection is possible.

We talk every day—and we often do it without thinking. But, as you well know, there are some things that are harder to talk about—especially issues pertaining to politics, culture, lifestyle, and diversity. This groundbreaking book will show you how to get to that important next level in difficult conversations, to talk in an authentic and straightforward way about culture and diversity, and to speak from the heart with tools from the head. You'll learn to navigate these difficult conversations, and take what you've learned beyond the conversation and out into the world.

Dive into the compelling world of Conflict Resolution Essentials, an eBook designed to provide an in-depth understanding of the intricate dynamics involved in resolving disputes effectively. This content-rich work skips the fluff and goes straight to insightful principles, thoughtful strategies, and real-life case studies that outline the undeniable impact of emotional intelligence in conflict resolution. Conflict Resolution Essentials passionately unravels the powerful potential of emotional intelligence in resolving conflicts. It thoughtfully explains how self-awareness, empathy, and ...

Difficult people take over our lives. They live rent-free in our heads. We steel ourselves before we meet them. We can't relax when we are with them. We ruminate on their behaviour after they've gone. They harvest our empathy and operate without regard for our feelings. In Difficult People, Dr Rebecca Ray shows us how to recognise (and understand) difficult people and provides us with practical strategies for self-preservation. From learning when to say no, limiting contact, managing our reactions, and knowing when to walk away for good.

For years, Sebastian has been lying to himself, doing whatever it took to convince himself that Mikey was just his best friend and the pain in the ass that he couldn’t stop thinking about; and now... He would do absolutely anything to stop screwing this up, but that probably wasn’t going to happen, not with his brother determined to help him. With every soul-crushing piece of advice his brother threw his way, Sebastian found himself thinking about everything that he had to lose if Mikey didn’t feel the same way and wondered if he was about to make the biggest mistake of his life.

20 Critical Steps to Successful Communication gives you the tools to communicate online as a freelancer. Communication is the single most important thing when it comes to working as a freelancer. In fact, it is vital to every facet of working remotely with clients successfully. Without good communication you will not get much work and, when you do, it is almost impossible to deliver what your client wants. Whether you work through one of the freelancing platforms, work for a variety of clients or work remotely for a company, time zones and distance can cause communication problems. Good ...

Difficult brings to life the conflicts that arise for mothers who are confronted with the unexpected and burdensome dependencies of their adult children associated with mental illness, substance use, or chronic unemployment. Through real stories of mothers and their challenging adult children, this book offers accessible, provocative, and, at times, shocking illustrations of the excruciating maternal dilemma: Which takes precedence—the needs of the mother or of the distressed adult child? Difficult addresses a family situation which too many keep secret.

Say What? Suggestions on What to Say in Almost Every Difficult — and Joyful — Situation by Dr. Richard L. Travis What do you say when someone is grieving? When a friend is celebrating a big success? When you don't know the right words but still want to show you care? Say What? is your compassionate guide to navigating life's emotional moments — with wisdom, kindness, and confidence. Dr. Richard L. Travis, a seasoned psychotherapist, offers heartfelt suggestions for almost every situation: loss, illness, weddings, divorce, coming out, job loss, graduations, financial windfalls, ...

This is the go-to guide on working with anyone in your office - from the difficult or negative to the toxic and destructive - whether they are your manager, a team member, or someone who’s just waiting out the clock. Chock-full of useful advice that will make your workday happier and more productive.

Do you want to resolve conflict peacefully without creating awkward tension? To stand up for yourself, set boundaries, and never feel disrespected? What if you could have those tough personal and professional conversations with less stress...and more success? Prevent avoidance and fear from dictating your decisions.